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Insurance Refund Specialist Jobs (NOW HIRING)

LHH US

Medical Refund Specialist

Tempe, AZ · On-site

$20 - $26/hr

Credit Resolution Specialist III LHH is seeking an experienced Credit Resolution Specialist III to ... Prepare and process patient and insurance refunds * Communicate with payers and patients to gather ...

LHH US

Medical Refund Specialist

Tempe, AZ

$20 - $26/hr

Credit Resolution Specialist III LHH is seeking an experienced Credit Resolution Specialist III to ... Prepare and process patient and insurance refunds * Communicate with payers and patients to gather ...

Allied Solutions, LLC

Refund Plus Supervisor

Carmel, IN · On-site

$70 - $100/hr

Advises refund specialists and refund analysts on strategies to resolve issues as necessary after ... Our comprehensive benefits include: * medical, dental and vision insurance coverage * 100% company ...

Perk

Payments & Refunds Specialist - AmTrav

Chicago, IL · On-site

Payments & Refunds Specialists are responsible for delivering AmTrav's highest standard of service ... Care for your furry friends through partner discounts on pet insurance * Join our unforgettable ...

Perk

Payments & Refunds Specialist - AmTrav

Chicago, IL · On-site

Payments & Refunds Specialists are responsible for delivering AmTrav's highest standard of service ... Care for your furry friends through partner discounts on pet insurance * Join our unforgettable ...

Premier Ambulance

Credit Balance Specialist

Brea, CA · On-site

$20 - $27.50/hr

We are seeking a detail-oriented and organized Overpayment Refund Specialist to join our ambulance ... Communicate with insurance carriers, patients, and internal teams regarding refund and dispute ...

PREMIER AMBULANCE

Credit Balance Specialist

Brea, CA

$20 - $27.50/hr

We are seeking a detail-oriented and organized Overpayment Refund Specialist to join our ambulance ... Communicate with insurance carriers, patients, and internal teams regarding refund and dispute ...

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Insurance Refund Specialist information

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$15

$24

$36

How much do insurance refund specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance refund specialist in the United States is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What does an insurance refund specialist do?

An Insurance Refund Specialist is responsible for processing and managing refunds related to overpayments or adjustments on insurance claims. They review account information, verify overpayments, and ensure that refunds are accurately issued to patients or insurance companies. Their role involves communication with insurance providers, patients, and internal billing departments to resolve discrepancies and maintain accurate financial records. Attention to detail, knowledge of insurance policies, and strong organizational skills are essential for this position.

What are the key skills and qualifications needed to thrive as an insurance refund specialist, and why are they important?

To thrive as an Insurance Refund Specialist, you need a solid understanding of medical billing, insurance claim processing, and healthcare reimbursement policies, typically supported by experience in medical office administration or a related field. Familiarity with practice management software, electronic health record (EHR) systems, and insurance portals is essential, and a Certified Professional Biller (CPB) or similar certification can be advantageous. Attention to detail, strong organizational skills, and effective communication are important soft skills for accurately resolving refunds and coordinating with patients and insurance providers. These skills and qualifications are crucial for ensuring accurate financial transactions, minimizing errors, and maintaining compliance within healthcare revenue cycle operations.

What are some of the most common challenges faced by insurance refund specialists, and how can they be addressed?

Insurance Refund Specialists often encounter challenges such as navigating complex billing systems, resolving discrepancies between insurance payments and billed amounts, and communicating with both insurance companies and patients to clarify refund details. Staying organized and detail-oriented is essential for managing multiple accounts and ensuring timely processing of refunds. Building strong relationships with colleagues in billing, finance, and customer service departments can help streamline workflows and resolve issues efficiently.

What is the difference between Insurance Refund Specialist vs Insurance Claims Processor?

AspectInsurance Refund SpecialistInsurance Claims Processor
CredentialsHigh school diploma, certifications in insurance or customer serviceHigh school diploma, insurance certifications often preferred
Work EnvironmentOffice setting, customer service interactions, claims reviewOffice environment, data entry, claims assessment
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, healthcare providers
Primary FocusProcessing refunds and resolving billing issuesEvaluating and processing insurance claims

The main difference is that Insurance Refund Specialists focus on handling refunds and billing disputes, while Insurance Claims Processors evaluate and process insurance claims. Both roles require similar certifications and work in insurance settings, but their core responsibilities differ, with Refund Specialists concentrating on refunds and Claims Processors on claim evaluation.

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Cities with the most Insurance Refund Specialist job openings:

What states have the most Insurance Refund Specialist jobs?

States with the most job openings for Insurance Refund Specialist jobs include:

What job categories do people searching Insurance Refund Specialist jobs look for?

The top searched job categories for Insurance Refund Specialist jobs are:

Insurance Refund Specialist jobs near you
Infographic showing various Insurance Refund Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,041 per year, or $24.1 per hour.

Medical Refund Specialist

LHH US

Tempe, AZ • On-site

$20 - $26/hr

Full-time

Posted 4 days ago

Job description

Credit Resolution Specialist III
LHH is seeking an experienced Credit Resolution Specialist III to join their growing revenue cycle team. This role is ideal for someone with a strong background in medical billing, cash posting, payment reconciliation, and account resolution who enjoys solving complex reimbursement issues.
What You'll Do
  • Analyze and resolve credit balance accounts
  • Review payments, adjustments, and reimbursement activity
  • Research account discrepancies and identify true balances
  • Prepare and process patient and insurance refunds
  • Communicate with payers and patients to gather necessary account information
  • Maintain compliance with healthcare billing guidelines and regulations
What We're Looking For
  • 3+ years of medical billing, collections, payment posting, or accounts receivable experience
  • Strong understanding of credits, refunds, and reimbursement processes
  • Advanced Excel skills and general computer proficiency
  • Highly organized with the ability to manage strict deadlines
  • Experience reconciling accounts and researching payment variances
Preferred Qualifications
  • Healthcare revenue cycle experience
  • Cash posting and refund processing background
  • Some college coursework preferred
  • Experience with GE Centricity is a plus (training available)
Schedule
  • Monday-Friday
  • Typical hours: 6:00 AM - 3:00 PM
  • Two-week paid training conducted during daytime business hours
Why?
  • Sign-On Bonus
  • Daily catered lunches
  • Team-focused culture with employee events and celebrations
  • Business casual environment with casual Fridays
Additional Requirements
  • High School Diploma or GED
  • Ability to pass a 10-year background check and drug screen
  • Position is designated safety-sensitive and subject to FAA drug screening requirements
Additional Requirements
  • Location: Onsite in Tempe, AZ (Tempe Town Lake Area)
  • Pay Range: $20 - $26/hr + Bonus Opportunities (Depending on Years of Experience)
  • Position Type: Direct Hire
Ready to learn more? Apply today and join a team dedicated to supporting critical air medical services across the country.
Pay Details: $20.00 to $26.00 per hour
Search managed by: Erin Fuqua
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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