Solid understanding of the insurance business, including field relations, servicing functions ... quantitative data and analysis; leverages strong business acumen, problem solving, and ...
Solid understanding of the insurance business, including field relations, servicing functions ... quantitative data and analysis; leverages strong business acumen, problem solving, and ...
Long-term Care QAPI Nurse
Mauston, WI · On-site
$44.25 - $58.25/hr
... Group Term Life Insurance, Social Security and Medicare, Short-term Disability, Worker ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
Long-term Care QAPI Nurse
Mauston, WI · On-site
$44.25 - $58.25/hr
... Group Term Life Insurance, Social Security and Medicare, Short-term Disability, Worker ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
Senior Data Analyst
Madison, WI · On-site
$80K - $131K/yr
This position uses data, statistical and quantitative analysis, explanatory and predictive modeling ... American Family Insurance is committed to the full inclusion of all qualified individuals. If a ...
Senior Data Analyst
Madison, WI · On-site
$80K - $131K/yr
This position uses data, statistical and quantitative analysis, explanatory and predictive modeling ... American Family Insurance is committed to the full inclusion of all qualified individuals. If a ...
Speech Pathologist - Skilled Nursing Facility
Mauston, WI · On-site
$43.50 - $58.75/hr
Strong quantitative and analytical competency. * Self-starter with excellent interpersonal communication and problem-solving skills.
Speech Pathologist - Skilled Nursing Facility
Mauston, WI · On-site
$43.50 - $58.75/hr
Strong quantitative and analytical competency. * Self-starter with excellent interpersonal communication and problem-solving skills.
... quantitative field. Master's degree, a relevant postgraduate certificate or equivalent work experience preferred. * Minimum 2 years of related work experience preferred. * Experience in the insurance ...
... quantitative field. Master's degree, a relevant postgraduate certificate or equivalent work experience preferred. * Minimum 2 years of related work experience preferred. * Experience in the insurance ...
Advanced Analytics Modeler (Hybrid Work Model)
Stevens Point, WI · On-site
$53.25 - $69/hr
... quantitative field. Master's degree, a relevant postgraduate certificate or equivalent work experience preferred. * Minimum 2 years of related work experience preferred. * Experience in the insurance ...
Advanced Analytics Modeler (Hybrid Work Model)
Stevens Point, WI · On-site
$53.25 - $69/hr
... quantitative field. Master's degree, a relevant postgraduate certificate or equivalent work experience preferred. * Minimum 2 years of related work experience preferred. * Experience in the insurance ...
... Life Insurance Company with over $250 billion in assets under management (AUM). The Public ... Analysis should include a comprehensive assessment of quantitative and qualitative factors ...
... Life Insurance Company with over $250 billion in assets under management (AUM). The Public ... Analysis should include a comprehensive assessment of quantitative and qualitative factors ...
... Life Insurance Company with over $250 billion in assets under management (AUM). The Public ... Analysis should include a comprehensive assessment of quantitative and qualitative factors ...
... Life Insurance Company with over $250 billion in assets under management (AUM). The Public ... Analysis should include a comprehensive assessment of quantitative and qualitative factors ...
IT and Cybersecurity Regulatory Response Lead
Milwaukee, WI · On-site
$93K - $114K/yr
... Wisconsin Insurance Data Security Law. * Represent IT SOX/MAR and cybersecurity regulatory ... quantitative data and analysis; leverages strong business acumen, problem solving, and ...
IT and Cybersecurity Regulatory Response Lead
Milwaukee, WI · On-site
$93K - $114K/yr
... Wisconsin Insurance Data Security Law. * Represent IT SOX/MAR and cybersecurity regulatory ... quantitative data and analysis; leverages strong business acumen, problem solving, and ...
IT and Cybersecurity Regulatory Response Lead
Milwaukee, WI · On-site
$93K - $114K/yr
... Wisconsin Insurance Data Security Law. * Represent IT SOX/MAR and cybersecurity regulatory ... quantitative data and analysis; leverages strong business acumen, problem solving, and ...
IT and Cybersecurity Regulatory Response Lead
Milwaukee, WI · On-site
$93K - $114K/yr
... Wisconsin Insurance Data Security Law. * Represent IT SOX/MAR and cybersecurity regulatory ... quantitative data and analysis; leverages strong business acumen, problem solving, and ...
MANAGER ANALYTICS, FCH - ENTERPRISE ANALYTICS
Menomonee Falls, WI · On-site
$45.09 - $77.13/hr
Bachelor's Degree in quantitative discipline or social sciences (Computer Science, Computer ... Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
MANAGER ANALYTICS, FCH - ENTERPRISE ANALYTICS
Menomonee Falls, WI · On-site
$45.09 - $77.13/hr
Bachelor's Degree in quantitative discipline or social sciences (Computer Science, Computer ... Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Speech Pathologist
Mauston, WI · On-site
$40.50 - $53/hr
Contact insurance companies regarding benefits. * Prepare for evaluation and treatment sessions ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
Speech Pathologist
Mauston, WI · On-site
$40.50 - $53/hr
Contact insurance companies regarding benefits. * Prepare for evaluation and treatment sessions ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
Speech Pathologist
Mauston, WI · On-site
$40.50 - $53/hr
Contact insurance companies regarding benefits. * Prepare for evaluation and treatment sessions ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
Speech Pathologist
Mauston, WI · On-site
$40.50 - $53/hr
Contact insurance companies regarding benefits. * Prepare for evaluation and treatment sessions ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
Speech Pathologist
Mauston, WI · On-site
$40.50 - $53/hr
Contact insurance companies regarding benefits.Prepare for evaluation and treatment sessions ... Strong quantitative and analytical competency.Self-starter with excellent interpersonal ...
Quick apply
Speech Pathologist
Mauston, WI · On-site
$40.50 - $53/hr
Contact insurance companies regarding benefits.Prepare for evaluation and treatment sessions ... Strong quantitative and analytical competency.Self-starter with excellent interpersonal ...
Speech Pathologist
Mauston, WI · On-site
$40.50 - $53/hr
Contact insurance companies regarding benefits. * Prepare for evaluation and treatment sessions ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
Speech Pathologist
Mauston, WI · On-site
$40.50 - $53/hr
Contact insurance companies regarding benefits. * Prepare for evaluation and treatment sessions ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
MANAGER ANALYTICS, FCH - ENTERPRISE ANALYTICS (6604430002)
Menomonee Falls, WI · On-site
$45.09 - $77.13/hr
Bachelor's Degree in quantitative discipline or social sciences (Computer Science, Computer ... Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
MANAGER ANALYTICS, FCH - ENTERPRISE ANALYTICS (6604430002)
Menomonee Falls, WI · On-site
$45.09 - $77.13/hr
Bachelor's Degree in quantitative discipline or social sciences (Computer Science, Computer ... Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Program Manager
Monroe, WI · On-site
Partner with other stake holders in the development of quantitative and qualitative daily, weekly ... Health Insurance 1st of the Month after Hire * Vision & Dental Insurance 1st of the Month after ...
Program Manager
Monroe, WI · On-site
Partner with other stake holders in the development of quantitative and qualitative daily, weekly ... Health Insurance 1st of the Month after Hire * Vision & Dental Insurance 1st of the Month after ...
Program Manager
Monroe, WI · On-site
Partner with other stake holders in the development of quantitative and qualitative daily, weekly ... Dental Insurance 1st of the Month after Hire * Life amp; Disability Insurance 1st of the Month ...
Program Manager
Monroe, WI · On-site
Partner with other stake holders in the development of quantitative and qualitative daily, weekly ... Dental Insurance 1st of the Month after Hire * Life amp; Disability Insurance 1st of the Month ...
... group term life insurance, social security and Medicare, short-term disability, worker ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
... group term life insurance, social security and Medicare, short-term disability, worker ... Strong quantitative and analytical competency. * Self-starter with excellent interpersonal ...
Production Underwriting Consultant (Hybrid)
Madison, WI · Hybrid
$113K - $194K/yr
Extensive knowledge and understanding of property and casualty insurance practices, standards, and ... Demonstrated problem solving, critical thinking, quantitative and analytical skills. * Demonstrated ...
Production Underwriting Consultant (Hybrid)
Madison, WI · Hybrid
$113K - $194K/yr
Extensive knowledge and understanding of property and casualty insurance practices, standards, and ... Demonstrated problem solving, critical thinking, quantitative and analytical skills. * Demonstrated ...
Insurance Quant information
What is an insurance quant?
What are the key skills and qualifications needed to thrive as an insurance quant, and why are they important?
What is the difference between Insurance Quant vs Actuary?
| Aspect | Insurance Quant | Actuary |
|---|---|---|
| Required Credentials | Advanced degrees in mathematics, statistics, or finance; often CFA or FRM certifications | Professional actuarial certifications (SOA, CAS), exams required |
| Work Environment | Quantitative teams within insurance companies, hedge funds, or consulting firms | Insurance companies, consulting firms, government agencies |
| Job Focus | Developing models for risk assessment, pricing, and financial strategies | Calculating insurance premiums, reserving, and risk management |
| Common Search/Comparison | Insurance Quant vs Actuary |
Insurance Quants and Actuaries both work in the insurance industry with a focus on risk and financial modeling. Quants typically use advanced mathematics and programming to develop models, while actuaries focus on pricing and reserving using actuarial exams and certifications. Both roles require strong quantitative skills, but their daily tasks and certifications differ.
How does an insurance quant typically collaborate with underwriters and actuaries in their daily work?
Senior Director Advanced Markets Operations
Milwaukee, WI • On-site
Full-time
Re-posted 8 days ago
Northwestern Mutual rating
8.0
Based on 73 frontline employees who took The Breakroom Quiz
163rd of 306 rated insurance
Job description
- Develop, implement and monitor a three to five-year contact center strategy across the Advanced Markets contact centers to ensure that financial representatives and policyowners maintain a favorable view of Northwestern Mutual's brand and reputation.
- Create a culture of high quality and continuous improvement through the process of assessment, evaluation, insight, action, implementation and measurement.
- Develop comprehensive strategies and direct resources to achieve Department and Company field and client experience objectives through integrated client service interactions (billing collection, beneficiary title, client data maintenance, etc.). Develop, maintain and improve effective communications with customers regarding all aspects of service.
- Develop, implement and monitor service recovery and concierge services across customer operations.
- Direct, develop and provide guidance to Assistant Directors and Managers in all operational matters, including those relating to service delivery, talent management, budgeting and staffing for integrated client services.
- Direct the delivery of contact center support services and works with business process owners to resolve service levels gaps.
- Leverage relationships across departments to ensure that customer service representatives are knowledgeable about all relevant products and product changes. Drive implementation of best practices for hiring, training and retention across all of the contact centers.
- Participate in company-wide projects and analyze impact of process and/or system changes cross-functionally.
- Accountable for maintaining peer and industry relationships and education on current and future state contact center best practices and incorporating innovation and industry best practices into the strategic direction of the company's contact centers.
Qualifications:
- Bachelor's degree business or related field.
- Minimum of ten years of progressively responsible level experience including expertise in operations and/or the designated investment products (if applicable) that the position supports.
- Comprehensive understanding of customer service environments, large scale contact center operations, and contact center technologies.
- Solid understanding of the insurance business, including field relations, servicing functions, billing and collections and client data maintenance.
- Strong negotiation skills and ability to think creatively to find solutions that deliver and' vs or'.
- Demonstrated superior written and verbal communication skills with ability to build rapport and gain acceptance at all levels.
- Demonstrated ability to independently analyze and solve complex business problems.
- Strong skills and desire to develop direct reports and others.
- Demonstrated knowledge in process improvement, Lean, Continuous Learning and Improvement, or similar methodologies.
- Requires Series 6 and 26.
Skills You Have
- Escalation Management
Addresses and resolves incidents where customer wants to communicate with leadership or higher authorities regarding their problems. Empathizes, understands, and interacts with the customer to mitigate their issues using domain expertise and adaptive communication techniques. - Prioritization
Assesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals. - Strategic Vision & Planning
Develops, defines, and executes strategic vision for the team and business function they manage with an understanding of the enterprise's goals as a people manager; defines business planning, strategy formulation, and management engine to support strategic vision. - Talent Development & Planning
Develops direct reports' skills based on organizational objectives, evaluates skill gaps, and manages succession planning to develop more capable direct reports, diverse, strong teams and better organizational performance in an equitable and inclusive manner. - Change Adaptability
Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation. - Business Influence
Collaborates, communicates and influences direct reports, stakeholders, and other business functions based on understanding of the marketplace, organizational needs, and the client as a people manager. - Analytical Thinking
Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes.
This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 26 - FINRA, Series 6 - FINRA
Compensation Range:
Pay Range - Start:
$144,000.00
Pay Range - End:
$216,000.00
Geographic Specific Pay Structure:
Structure 110:
$158,400.00 USD - $237,600.00 USD
Structure 115:
$165,600.00 USD - $248,400.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
What Northwestern Mutual employees say
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Benefits
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About Northwestern Mutual
Sourced by ZipRecruiter
Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.
Industry
Finance and insurance
Company size
5,001 - 10,000 Employees
Headquarters location
Milwaukee, WI, US