Patient Experience Manager
$60K - $65K/yr
... Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job ... Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs)
$60K - $65K/yr
... Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job ... Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs)
$60K - $65K/yr
... Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job ... Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs)
$60K - $65K/yr
... Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job ... Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs)
$60K - $65K/yr
... Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job ... Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs)
Cape May Court House, NJ · On-site
$60K - $65K/yr
... Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job ... Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs)
Cape May Court House, NJ · On-site
$60K - $65K/yr
... Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job ... Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs)
$21.63/hr
Case Manager About Acenda Integrated Health Acenda Integrated Health provides 100+ behavioral ... Life Insurance * Flexible Spending Accounts * Employee Assistance Program * Year-end bonuses Acenda ...
$21.63/hr
Case Manager About Acenda Integrated Health Acenda Integrated Health provides 100+ behavioral ... Life Insurance * Flexible Spending Accounts * Employee Assistance Program * Year-end bonuses Acenda ...
Cape May, NJ · On-site
$21.63/hr
Case Manager About Acenda Integrated Health Acenda Integrated Health provides 100+ behavioral ... Life Insurance * Flexible Spending Accounts * Employee Assistance Program * Year-end bonuses Acenda ...
Cape May, NJ · On-site
$21.63/hr
Case Manager About Acenda Integrated Health Acenda Integrated Health provides 100+ behavioral ... Life Insurance * Flexible Spending Accounts * Employee Assistance Program * Year-end bonuses Acenda ...
Cape May Court House, NJ · On-site
$21.63/hr
Case Manager About Acenda Integrated Health Acenda Integrated Health provides 100+ behavioral ... Life Insurance * Flexible Spending Accounts * Employee Assistance Program * Year-end bonuses Acenda ...
Cape May Court House, NJ · On-site
$21.63/hr
Case Manager About Acenda Integrated Health Acenda Integrated Health provides 100+ behavioral ... Life Insurance * Flexible Spending Accounts * Employee Assistance Program * Year-end bonuses Acenda ...
Rehoboth Beach, DE · On-site
$100 - $125K/hr
Pay: $100-$125K Auto Health Insurance 401K Plans Vacation Days Sick Days Qt Bonuses up to 20% of ... programs that can vary among franchisees.
Rehoboth Beach, DE · On-site
$100 - $125K/hr
Pay: $100-$125K Auto Health Insurance 401K Plans Vacation Days Sick Days Qt Bonuses up to 20% of ... programs that can vary among franchisees.
Avalon, NJ · On-site
$27 - $30/hr
As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our ... Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At ...
Avalon, NJ · On-site
$27 - $30/hr
As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our ... Employee Assistance Program; and pet insurance. Do your best work, be your authentic self. At ...
Lewes, DE · On-site
$19 - $23.50/hr
... planned program for cleaning and preventative maintenance on cases, backroom coolers, and ... inventory and to insure proper rotation of product. 3) Above average analytical skills are ...
Lewes, DE · On-site
$19 - $23.50/hr
... planned program for cleaning and preventative maintenance on cases, backroom coolers, and ... inventory and to insure proper rotation of product. 3) Above average analytical skills are ...
Lewes, DE · On-site
Employer Paid Life Insurance * Other Supplemental Benefits * Employer Matched 401K * Hotel Room ... Participate in the Manager on Duty program and perform other duties as assigned. Position ...
Lewes, DE · On-site
Employer Paid Life Insurance * Other Supplemental Benefits * Employer Matched 401K * Hotel Room ... Participate in the Manager on Duty program and perform other duties as assigned. Position ...
Woodbine, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Woodbine, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Ocean City, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Ocean City, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Ocean View, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Ocean View, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Cape May Point, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Cape May Point, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Henlopen Acres, DE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Henlopen Acres, DE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Seaville, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Seaville, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Rehoboth Beach, DE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Rehoboth Beach, DE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Port Norris, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Port Norris, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Strathmere, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Strathmere, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Stone Harbor, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
Quick apply
Stone Harbor, NJ · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...
$38.6K - $49.4K
5% of jobs
$49.4K - $60.2K
6% of jobs
$60.2K - $70.9K
9% of jobs
$77.7K is the 25th percentile. Wages below this are outliers.
$70.9K - $81.7K
6% of jobs
$81.7K - $92.5K
5% of jobs
$92.5K - $103.3K
6% of jobs
$103.3K - $114.1K
5% of jobs
The median wage is $116.2K / yr.
$114.1K - $124.9K
31% of jobs
$125.3K is the 75th percentile. Wages above this are outliers.
$124.9K - $135.7K
7% of jobs
$135.7K - $146.5K
15% of jobs
$146.5K - $157.3K
3% of jobs
$38.6K
$107.7K
$157.3K
| Aspect | Insurance Program Manager | Insurance Underwriter |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in business, finance, or related field; professional certifications like CPCU or ARM are common | Requires a bachelor’s degree in finance, economics, or related field; certifications like CPCU or AINS are often preferred |
| Work Environment | Manages insurance programs, collaborates with teams, and oversees policy development | Evaluates risks, reviews applications, and determines policy terms and pricing |
| Employer & Industry Usage | Used in insurance companies, brokers, and agencies for program oversight | Found in insurance companies, underwriting firms, and brokers for risk assessment |
The Insurance Program Manager focuses on managing and coordinating insurance programs, ensuring they meet business goals. In contrast, the Insurance Underwriter evaluates individual risks to determine policy terms. Both roles require similar credentials and are integral to the insurance industry, but they differ in daily responsibilities and focus areas.
The top searched job categories for Insurance Program Manager jobs in Cape May, NJ are:
Cities near Cape May, NJ with the most Insurance Program Manager job openings:

$60K - $65K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
6.4
Based on 1,095 frontline employees who took The Breakroom Quiz
349th of 500 rated business services
Salary: $60,000- $65,000/yr
Other Forms of Compensation:
Pay Grade: 12
Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.
Job Summary:
Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.
Key Responsibilities:
Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account's needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all Patient Experience Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success
Compose patient satisfaction reports as needed to management.
Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.
Preferred Qualifications:
HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID: 1565166
Crothall Healthcare
ASHLEY VAVROCK
[[req_classification]]
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Catering, food services and drinking places, health care and social assistance, hospitality services and performing arts, spectator sports and event promotion
10,000+ Employees
Charlotte, NC, US