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Insurance Payment Processor Jobs in Virginia (NOW HIRING)

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

Process incoming payments for insurance products. * Manage call center operations by responding to payment inquiries and recording transactions accurately. * Assist members by determining payment ...

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

The role involves processing initial and ongoing payments for insurance products, ensuring smooth call center operations, assisting members with payment inquiries, and maintaining high-level service ...

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Insurance Payment Processor information

How to become an insurance payment processor?

To become an insurance payment processor, candidates typically need a high school diploma or equivalent, strong attention to detail, and familiarity with billing software and insurance claim processes. Some employers may prefer candidates with experience in healthcare administration or accounting, and certifications such as Certified Billing and Coding Specialist (CBCS) can enhance job prospects.

What is the difference between Insurance Payment Processor vs Insurance Claims Adjuster?

AspectInsurance Payment ProcessorInsurance Claims Adjuster
CredentialsBasic insurance or payment processing certificationsState licensing, adjuster certifications
Work EnvironmentOffice, call centers, online platformsOn-site inspections, fieldwork, office
Employer & IndustryInsurance companies, third-party payment firmsInsurance carriers, independent agencies
Primary FocusProcessing payments, verifying billing infoAssessing claims, determining coverage & payouts

While both roles operate within the insurance industry, Insurance Payment Processors focus on handling payments and billing, whereas Insurance Claims Adjusters evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What does an insurance payment processor do?

An Insurance Payment Processor is responsible for handling, verifying, and processing payments related to insurance claims or premiums. They review payment information, ensure that transactions are accurate, and update records accordingly. Their work helps ensure that policyholders and providers receive payments on time and that financial records are properly maintained. They may also communicate with clients, insurance agents, and financial institutions to resolve payment issues.

What are the key skills and qualifications needed to thrive as an insurance payment processor, and why are they important?

To thrive as an Insurance Payment Processor, you need strong mathematical skills, attention to detail, and a solid understanding of insurance billing and claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, accounting systems, and electronic payment platforms is typically required. Excellent organizational abilities, problem-solving skills, and clear communication help individuals excel in this role. These skills and qualities ensure accurate payment processing, minimize errors, and support efficient financial operations within insurance organizations.

What are some common challenges faced by insurance payment processors, and how can they be managed?

Insurance Payment Processors often encounter challenges such as handling high volumes of transactions, resolving discrepancies between payments and claims, and keeping up with frequently changing billing codes and regulations. Maintaining strong attention to detail and effective time management can help manage these demands. Additionally, collaborating closely with billing specialists and insurance representatives is crucial for resolving issues quickly and ensuring smooth workflow within the team.
What are popular job titles related to Insurance Payment Processor jobs in Virginia? For Insurance Payment Processor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Insurance Payment Processor jobs in Virginia look for? The top searched job categories for Insurance Payment Processor jobs in Virginia are:
What cities in Virginia are hiring for Insurance Payment Processor jobs? Cities in Virginia with the most Insurance Payment Processor job openings:
Insurance Payment Processor jobs near you
Infographic showing various Insurance Payment Processor job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Insurance Premium Payment Associate

Sentara Healthcare

Virginia Beach, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 397 frontline employees who took The Breakroom Quiz

493rd of 887 rated healthcare providers

Job description

City/State
Virginia Beach, VA
Work Shift
First (Days)
Overview:
Sentara Health Plans is seeking to hire a qualified individual to join our team as an Insurance Premium Payment Associate!
Position Status: Full-time, Day Shift
Standard Working Hours: Once training is complete, candidate must be able to work 9:00am to 6:000 PM EST, M-F--with a hybrid schedule requiring 2 days a week in office. No weekends required
Position Location: 2 in office days (Hybrid work schedule) at Sentara Park 1300 in Virginia Beach.
Insurance Premium Payment Associate
Responds to record and process telephonic payment inquiries throughout the day in a higher volume call queue environment. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center.
Education
  • High school diploma or equivalent

Certification/Licensure
  • No specific certification or licensure requirements

Experience
  • 1-year customer service experience REQUIRED
  • Payment and or Billing experience in healthcare is highly preferred
  • Computer skills & strong verbal skills in English REQUIRED
  • Must have experience in a call center & be detailed-oriented highly preferred
  • Healthcare environment experience a plus
  • Reliable transportation essential to success in role

Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.
Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.
We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Talroo - Health Plan
Keywords: Managed Care, MCO, Health Plan, Healthcare, Call Center, Insurance, Inbound, Premium, Customer Service, Payment
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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