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Insurance Payment Processor Jobs in Hampton, VA (NOW HIRING)

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

Process incoming payments for insurance products. * Manage call center operations by responding to payment inquiries and recording transactions accurately. * Assist members by determining payment ...

PRA Group, Inc.

Payment Posting Specialist

Norfolk, VA · On-site

$14.23 - $21.35/hr

May be responsible for processing additional payment types, such as Legal Payments, MoneyGram ... PRA offers paid time off, medical, dental, vision, 401k match, life insurance, and other benefits ...

PRA Group

Payment Posting Specialist

Norfolk, VA

$14.23 - $21.35/hr

May be responsible for processing additional payment types, such as Legal Payments, MoneyGram ... PRA offers paid time off, medical, dental, vision, 401k match, life insurance, and other benefits ...

TEKsystems

Payment Posting Specialist

Norfolk, VA

$23 - $24/hr

Accurately post insurance and patient payments. * Review and interpret EOBs and ERAs. * Balance payment batches and reconcile transactions. * Download, upload, and process payment files. * Maintain ...

TEKsystems

Payment Posting Specialist

Norfolk, VA

$23 - $24/hr

Accurately post insurance and patient payments. * Review and interpret EOBs and ERAs. * Balance payment batches and reconcile transactions. * Download, upload, and process payment files. * Maintain ...

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

The role involves processing initial and ongoing payments for insurance products, ensuring smooth call center operations, assisting members with payment inquiries, and maintaining high-level service ...

Coastal Chiropractic, PLC

Be Seen First

Office Manager/Patient Coordinator

Norfolk, VA · On-site

$18 - $22/hr

Insurance & Billing Process insurance claims and post insurance payments. Investigate and troubleshoot unpaid or outstanding claims. Follow up on insurance-related issues as needed. Maintain accurate ...

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All JobsInsurance Payment Processor JobsInsurance Payment Processor Jobs in Hampton, VA

Insurance Payment Processor information

See Hampton, VA salary details

$9

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$25

How much do insurance payment processor jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for insurance payment processor in Hampton, VA is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.04 per hour, depending on experience, location, and employer.

What does an insurance payment processor do?

An Insurance Payment Processor is responsible for handling, verifying, and processing payments related to insurance claims or premiums. They review payment information, ensure that transactions are accurate, and update records accordingly. Their work helps ensure that policyholders and providers receive payments on time and that financial records are properly maintained. They may also communicate with clients, insurance agents, and financial institutions to resolve payment issues.

What are the key skills and qualifications needed to thrive as an insurance payment processor, and why are they important?

To thrive as an Insurance Payment Processor, you need strong mathematical skills, attention to detail, and a solid understanding of insurance billing and claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, accounting systems, and electronic payment platforms is typically required. Excellent organizational abilities, problem-solving skills, and clear communication help individuals excel in this role. These skills and qualities ensure accurate payment processing, minimize errors, and support efficient financial operations within insurance organizations.

What are some common challenges faced by insurance payment processors, and how can they be managed?

Insurance Payment Processors often encounter challenges such as handling high volumes of transactions, resolving discrepancies between payments and claims, and keeping up with frequently changing billing codes and regulations. Maintaining strong attention to detail and effective time management can help manage these demands. Additionally, collaborating closely with billing specialists and insurance representatives is crucial for resolving issues quickly and ensuring smooth workflow within the team.

What is the difference between Insurance Payment Processor vs Insurance Claims Adjuster?

AspectInsurance Payment ProcessorInsurance Claims Adjuster
CredentialsBasic insurance or payment processing certificationsState licensing, adjuster certifications
Work EnvironmentOffice, call centers, online platformsOn-site inspections, fieldwork, office
Employer & IndustryInsurance companies, third-party payment firmsInsurance carriers, independent agencies
Primary FocusProcessing payments, verifying billing infoAssessing claims, determining coverage & payouts

While both roles operate within the insurance industry, Insurance Payment Processors focus on handling payments and billing, whereas Insurance Claims Adjusters evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

How to become an insurance payment processor?

To become an insurance payment processor, candidates typically need a high school diploma or equivalent, strong attention to detail, and familiarity with billing software and insurance claim processes. Some employers may prefer candidates with experience in healthcare administration or accounting, and certifications such as Certified Billing and Coding Specialist (CBCS) can enhance job prospects.

Is claims processing a stressful job?

Claims processing is a core responsibility of insurance payment processors and can be stressful due to tight deadlines, high accuracy requirements, and dealing with complex or disputed claims. The job often requires attention to detail, familiarity with insurance policies, and the ability to manage workload efficiently to reduce stress levels.

What job categories do people searching Insurance Payment Processor jobs in Hampton, VA look for?

The top searched job categories for Insurance Payment Processor jobs in Hampton, VA are:

What cities near Hampton, VA are hiring for Insurance Payment Processor jobs?

Cities near Hampton, VA with the most Insurance Payment Processor job openings:

Insurance Payment Processor jobs near you
Infographic showing various Insurance Payment Processor job openings in Hampton, VA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,166 per year, or $17.4 per hour.

Insurance Premium Payment Associate

Virginia Beach, VA • On-site

Sentara Healthcare
Hospitals • 10K+ employees

6.7

Company rating: 6.7 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

531st of 893 rated healthcare providers

People enjoy working here

Recommended by students

Good schedule notice

Learn more about Sentara Healthcareexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

City/State
Virginia Beach, VA
Work Shift
First (Days)
Overview:
Sentara Health Plans is seeking to hire a qualified individual to join our team as an Insurance Premium Payment Associate!
Position Status: Full-time, Day Shift
Standard Working Hours: Once training is complete, candidate must be able to work 9:00am to 6:000 PM EST, M-F--with a hybrid schedule requiring 2 days a week in office. No weekends required
Position Location: 2 in office days (Hybrid work schedule) at Sentara Park 1300 in Virginia Beach.
Insurance Premium Payment Associate
Responds to record and process telephonic payment inquiries throughout the day in a higher volume call queue environment. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center.
Education
  • High school diploma or equivalent

Certification/Licensure
  • No specific certification or licensure requirements

Experience
  • 1-year customer service experience REQUIRED
  • Payment and or Billing experience in healthcare is highly preferred
  • Computer skills & strong verbal skills in English REQUIRED
  • Must have experience in a call center & be detailed-oriented highly preferred
  • Healthcare environment experience a plus
  • Reliable transportation essential to success in role

Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.
Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.
We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Talroo - Health Plan
Keywords: Managed Care, MCO, Health Plan, Healthcare, Call Center, Insurance, Inbound, Premium, Customer Service, Payment
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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