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Insurance Operations Specialist Jobs (NOW HIRING)

JCW Group

Operations Associate

Charlotte, NC · On-site

JCW is recruiting on behalf of a well-respected specialty fronting carrier searching for an Insurance Operations Specialist to support the day-to-day oversight and administration of insurance ...

Adecco

Operations Specialist

Saint Louis, MO · On-site

$22.12/hr

Adecco is assisting a local client recruiting for Operations Specialist(Loan Documentation ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

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Insurance Operations Specialist information

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$14

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$32

How much do insurance operations specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance operations specialist in the United States is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Insurance Operations Specialist vs Claims Processor?

AspectInsurance Operations SpecialistClaims Processor
CredentialsTypically requires knowledge of insurance policies, certifications like CPCU or ARM beneficialOften requires claims-specific certifications, such as CPCU or adjusting licenses
Work EnvironmentOffice setting, handling policy administration and customer serviceOffice or claims center, processing claims and verifying information
Employer & Industry UsageInsurance companies, brokers, and agenciesInsurance carriers, third-party administrators, claims departments
Search & Comparison IntentUnderstanding roles in insurance operations, career pathsDifferences in claims processing roles, job responsibilities

Insurance Operations Specialists focus on policy management, customer service, and administrative tasks within insurance companies. Claims Processors primarily handle claims assessment, verification, and processing. While both roles require insurance knowledge and certifications, their daily tasks and focus areas differ, making each suited to different career interests within the insurance industry.

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What cities are hiring for Insurance Operations Specialist jobs?

Cities with the most Insurance Operations Specialist job openings:

What states have the most Insurance Operations Specialist jobs?

States with the most job openings for Insurance Operations Specialist jobs include:

What are popular job titles related to Insurance Operations Specialist jobs?

For Insurance Operations Specialist jobs, the most frequently searched job titles are:

Insurance Operations Specialist jobs near you
Infographic showing various Insurance Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,620 per year, or $23.4 per hour.

Operations Specialist 1

Fort Worth, TX • On-site

RX MEDICAL LLC
Medical Equipment and Supplies Manufacturing • 51 - 200 employees
Learn more about RX MEDICAL LLCexternal

Full-time

Re-posted 10 days ago

Job description

Operations Specialist I

    • Job Summary
      • Operations Specialist I’s are responsible for distribution and delivery of products/services for our sales representatives and customers.  They are responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting, and optimizing inventory utilization. They are also responsible for assignments delegated by the Operations Team Leader and Operations Manager, which are not limited to the following essential responsibilities.
    • Duties and Responsibilities
      • Receives, prepares, ships, schedules, and ensures timely deliveries of inventory and loaner products prior-to and post-surgery.
      • Maintains credentials required for entering accounts.
      • Coordinates delivery and pick up routes with Operation Specialist III to determine the most efficient route.
      • Sets up the products for the customer after delivery.
      • Uploads delivery images of the product to SMS (tracking platform)
      • Maintains up-to-date product knowledge and inventory management software systems. Product knowledge includes product status, new product information, and inventory availability. 
      • Retains knowledge of policies relative to distributor inventory, consignment inventories, debits, regular accounts, product complaints, order tracking, shipping, loan equipment, invoicing, and others.
      • Research, source, assemble, and document data regarding issues and follow up until transaction is completed to satisfaction.
      • Keeps company vehicle maintenance and registration up to date. (Ex: oil changes, fuel, cleanliness of the vehicle, etc.)
      • Maintains a strict adherence to privacy expectations for customers (HIPAA), employees, and the company. This might mean maintaining specific certifications.
      • Learning time with background – 3 months; without background, up to 6 months.
    • Areas of Competence
      • Ability to read maps and follow directions.
      • Maintains an excellent driving record and the ability to navigate in/out of hospitals.
      • Ability to handle multiple daily telephone calls, texts, and emails in a positive and proficient manner.
      • Ability to build effective relationships.
      • Demonstrates critical and creative thinking, especially when resolving problems, as well as the ability to demonstrate ownership and accountability.
      • Self-motivated and capable of exceeding in a team environment.
      • Possesses exceptional organizational skills and the ability to effectively manage time and to multi-task in a deadline-oriented environment.
      • Proficient computer skills, including Microsoft 365, and the willingness to learn new software.
    • Requirements
      • Education / Experience
        • Associate or bachelor’s degree preferred.
        • 2-4 years of related experience preferred.
        • Previous knowledge of surgical implementation/implants preferred.
      • Must have the ability to lift, push, pull and carry up to 50 lbs.
      • Must be willing to work flexible hours, as needed, including weekend(s) and evening(s).
      • May be required to have a personal vehicle that meets company standards.
      • Medicare accreditation status requires its employees in close physical contact with patients (Direct Care) to maintain certain immunizations, health screenings and related trainings, criminal and motor vehicle records, and valid automobile insurance.

Operations Specialist I

    • Job Summary
      • Operations Specialist I’s are responsible for distribution and delivery of products/services for our sales representatives and customers.  They are responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting, and optimizing inventory utilization. They are also responsible for assignments delegated by the Operations Team Leader and Operations Manager, which are not limited to the following essential responsibilities.
    • Duties and Responsibilities
      • Receives, prepares, ships, schedules, and ensures timely deliveries of inventory and loaner products prior-to and post-surgery.
      • Maintains credentials required for entering accounts.
      • Coordinates delivery and pick up routes with Operation Specialist III to determine the most efficient route.
      • Sets up the products for the customer after delivery.
      • Uploads delivery images of the product to SMS (tracking platform)
      • Maintains up-to-date product knowledge and inventory management software systems. Product knowledge includes product status, new product information, and inventory availability. 
      • Retains knowledge of policies relative to distributor inventory, consignment inventories, debits, regular accounts, product complaints, order tracking, shipping, loan equipment, invoicing, and others.
      • Research, source, assemble, and document data regarding issues and follow up until transaction is completed to satisfaction.
      • Keeps company vehicle maintenance and registration up to date. (Ex: oil changes, fuel, cleanliness of the vehicle, etc.)
      • Maintains a strict adherence to privacy expectations for customers (HIPAA), employees, and the company. This might mean maintaining specific certifications.
      • Learning time with background – 3 months; without background, up to 6 months.
    • Areas of Competence
      • Ability to read maps and follow directions.
      • Maintains an excellent driving record and the ability to navigate in/out of hospitals.
      • Ability to handle multiple daily telephone calls, texts, and emails in a positive and proficient manner.
      • Ability to build effective relationships.
      • Demonstrates critical and creative thinking, especially when resolving problems, as well as the ability to demonstrate ownership and accountability.
      • Self-motivated and capable of exceeding in a team environment.
      • Possesses exceptional organizational skills and the ability to effectively manage time and to multi-task in a deadline-oriented environment.
      • Proficient computer skills, including Microsoft 365, and the willingness to learn new software.
    • Requirements
      • Education / Experience
        • Associate or bachelor’s degree preferred.
        • 2-4 years of related experience preferred.
        • Previous knowledge of surgical implementation/implants preferred.
      • Must have the ability to lift, push, pull and carry up to 50 lbs.
      • Must be willing to work flexible hours, as needed, including weekend(s) and evening(s).
      • May be required to have a personal vehicle that meets company standards.
      • Medicare accreditation status requires its employees in close physical contact with patients (Direct Care) to maintain certain immunizations, health screenings and related trainings, criminal and motor vehicle records, and valid automobile insurance.

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