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Insurance Operations Specialist Jobs (NOW HIRING)

Outmarket Inc

Insurance Operations Specialist

ABOUT THE ROLE We are hiring an Insurance Operations Specialist to help our clients get real, practical value from the platform in the context of how their agencies actually operate. This is a client ...

Randstad

Insurance Operations Specialist

Worcester, MA · Hybrid

$20 - $21/hr

Process insurance rating requests accurately while maintaining compliance and meeting production ... operational needs. * Manage multiple priorities and adhere to strict deadlines in a cross ...

Randstad

Insurance Operations Specialist

Howell, MI · Hybrid

$20 - $21/hr

Process insurance rating requests accurately while maintaining compliance and meeting production ... operational needs. * Manage multiple priorities and adhere to strict deadlines in a cross ...

Summit Consulting

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We ... With over 30 specialty and property and casualty operations, there are always opportunities here to ...

Herring Bank

Operations Specialist I

Amarillo, TX · On-site

Health insurance * Paid time off * Vision insurance * 401(k) * 401(k) matching * Dental insurance Operations Specialist I Location: On-Site (8th Floor - Civic Office) Employment Type: Full-Time FLSA ...

Herring Bank

Operations Specialist I

Amarillo, TX · On-site

Health insurance * Paid time off * Vision insurance * 401(k) * 401(k) matching * Dental insurance Operations Specialist I Location: On-Site (8th Floor - Civic Office) Employment Type: Full-Time FLSA ...

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Insurance Operations Specialist information

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How much do insurance operations specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance operations specialist in the United States is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Insurance Operations Specialist vs Claims Processor?

AspectInsurance Operations SpecialistClaims Processor
CredentialsTypically requires knowledge of insurance policies, certifications like CPCU or ARM beneficialOften requires claims-specific certifications, such as CPCU or adjusting licenses
Work EnvironmentOffice setting, handling policy administration and customer serviceOffice or claims center, processing claims and verifying information
Employer & Industry UsageInsurance companies, brokers, and agenciesInsurance carriers, third-party administrators, claims departments
Search & Comparison IntentUnderstanding roles in insurance operations, career pathsDifferences in claims processing roles, job responsibilities

Insurance Operations Specialists focus on policy management, customer service, and administrative tasks within insurance companies. Claims Processors primarily handle claims assessment, verification, and processing. While both roles require insurance knowledge and certifications, their daily tasks and focus areas differ, making each suited to different career interests within the insurance industry.

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Insurance Operations Specialist jobs near you
Infographic showing various Insurance Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $48,620 per year, or $23.4 per hour.

Insurance Operations Specialist

Voorhees Township, NJ • On-site

North Mill Equipment Fi
See more jobs at North Mill Equipment Fiexternal

$55K - $70K/yr

Full-time

Re-posted 18 days ago

Key responsibilities

  • Administer all aspects of NMEF's insurance program, including data entry, claims processing, and policy review.

  • Communicate insurance requirements, coverage details, and claims procedures to customers, agents, and vendors.

  • Review insurance certificates and policies to ensure coverage meets requirements and maintain accurate insurance files.

Job description

Insurance Operations Specialist $55,000-$70,000 annually – NJ Location

Position Overview

The Insurance Operations Specialist is responsible for administering all aspects of NMEF’s insurance program, including data entry, customer and agent communications, claims processing, certificate and policy review, and reporting. This role sits within the Insurance & Operations team and reports directly to the Director of Insurance & Operations, supporting a seamless and compliant experience for customers, vendors, brokers, and internal stakeholders.

Key Responsibilities

Customer & Agent Communications 

· Answer inbound phone calls and emails from customers, agents, brokers, and NMEF employees to explain insurance requirements and assist in obtaining appropriate documentation to fulfill lease agreement obligations.

· Communicate NMEF’s equipment insurance policy coverage, including coverage terms, exclusions, fee quotes, refunds, and claims procedures, in a clear and professional manner.

· Contact customers, vendors, brokers, insurance agents, and other individuals or organizations to validate insurance claims and investigate circumstances surrounding coverage determinations.

Certificate & Policy Administration 

· Review all insurance certificates and policies to determine whether coverage meets NMEF’s requirements; enter insurance information into the loan origination system or respond to customers and agents when documentation is insufficient or incomplete.

· Maintain accurate and up-to-date insurance files in accordance with company policy and regulatory requirements.

Reporting & Program Accuracy 

· Generate weekly reports to verify the accuracy of customers placed on NMEF’s insurance program and produce notification letters to customers regarding placement status and obligations.

· Monitor insurance program activity for accuracy, including placement reconciliation, premium tracking, and reinsurer reporting.

Claims Processing 

· Process claims for covered equipment, including initiating the claim report from customers, preparing claim packets, evaluating submissions for completeness and validity, and preparing files for management review.

· Submit claims to the insurance company, process and track vendor and insurance company payments, and monitor and maintain files in accordance with company policy.

Account Management & Documentation 

· Review customer accounts in the loan origination and servicing system, including payment histories, coverage histories, charge logs, and adjustments, to deliver exceptional service across all customers.

· Document all verbal and written correspondence in the company’s systems of record, maintaining complete and audit-ready account notes.

· Perform other duties and special projects as assigned by the Director of Insurance & Operations.

Required Qualifications

Education & Experience 

· High school diploma required; associate’s or bachelor’s degree in Business, Finance, or a related field preferred.

· Minimum of five (5) years of related experience in insurance operations, equipment finance, leasing, or a comparable customer-facing role.

· Prior experience in an equipment finance or commercial lending environment a plus.

Technical & Professional Competencies

· Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required

· Strong detail orientation and commitment to data accuracy

· Experience with loan origination or servicing platforms preferred

· Excellent written and verbal communication skills

· P&C Insurance Producer License preferred, not required

· Ability to manage multiple priorities in a fast-paced environment

· Familiarity with insurance certificate review and claims processing

· Customer-oriented professional with strong problem-solving skills