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Insurance Operations Manager Jobs in Carmel, IN (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Indianapolis, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Avon, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Carmel, IN

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Carmel, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Carmel, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Carmel, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Carmel, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Carmel, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Noblesville, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Carmel, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Indianapolis, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

Walgreens

Pharmacy Operations Manager

Indianapolis, IN · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Follows-up with insurance companies as well as medical providers and conducts or participates in ...

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Showing results 41-60

All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Carmel, IN

Insurance Operations Manager information

See Carmel, IN salary details

$31K

$63.4K

$118.3K

How much do insurance operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance operations manager in Carmel, IN is $63,358.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.
What job categories do people searching Insurance Operations Manager jobs in Carmel, IN look for? The top searched job categories for Insurance Operations Manager jobs in Carmel, IN are:
What cities near Carmel, IN are hiring for Insurance Operations Manager jobs? Cities near Carmel, IN with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Carmel, IN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $63,358 per year, or $30.5 per hour.

Operations Manager, Commercial Lines

Gregory and Appel Insurance

Indianapolis, IN • On-site

Full-time

Re-posted 25 days ago

Job description

The Operations Manager, Commercial Lines leads and supports the commercial lines service team in delivering high-quality, proactive service to clients while driving retention, renewal excellence, and operational scalability. This role is responsible for ensuring a consistent, efficient service model across a diverse portfolio of accounts, typically characterized by multi-line coverage, moderate complexity, and relationship-driven service expectations.
Blending strategic leadership with hands-on execution, this individual partners closely with producers and leadership to align service delivery with growth objectives. The Operations Manager plays a critical role in optimizing workflows, strengthening carrier engagement, and leveraging data and technology to improve both team performance and client outcomes.
This role oversees the day-to-day operations of the commercial lines operations team, including account management, renewal lifecycle execution, and client service standards. The Manager ensures operational discipline, E&O compliance, and consistency in service delivery while building a team capable of supporting sustainable mid-market growth.
A strong people leader, the Operations Manager develops and coaches account managers and service professionals, fostering a culture of accountability, responsiveness, adaptability and continuous improvement.
Key Responsibilities
  • Lead the daily operations of the commercial lines service team supporting a mid-market book of business, ensuring timely and accurate execution of all service activities
  • Drive a disciplined renewal process, including pre-renewal strategy, exposure updates, marketing/remarketing, and carrier negotiations
  • Partner with producers to support new business onboarding, ensuring smooth transitions and strong first-year client experiences
  • Standardize and optimize workflows to support efficiency, consistency, and scalability across mid-market accounts
  • Ensure adherence to agency management system standards, documentation protocols, and risk management best practices
  • Monitor key operational and service metrics (retention, renewal timelines, activity management, revenue per account manager, backlog) and take action to improve results
  • Oversee file audits and quality assurance processes to ensure compliance and service excellence
  • Build and maintain strong working relationships with carrier partners to support competitive placement and service responsiveness
  • Champion the use of technology, automation, and best practices to enhance the client and employee experience

People Leadership & Development
  • Evaluate staffing needs based on book segmentation, revenue growth, and service complexity; recommend hiring and structure accordingly
  • Onboard, and develop account managers and client service team members aligned to a mid-market service model
  • Establish clear roles, expectations, and performance standards tied to service timelines, accuracy, and client experience
  • Provide ongoing coaching, mentorship, and performance management to elevate individual and team performance
  • Support career pathing and skill development, including technical coverage knowledge, client advisory skills, and efficiency in service delivery
  • Foster a collaborative, accountable, and client-focused team environment

Operational & Financial Management
  • Support annual planning and budgeting processes; manage departmental expenses in alignment with financial targets
  • Balance workloads and capacity across the team to ensure service standards are consistently met
  • Improve operational efficiency by reducing rework, managing backlog, and enhancing process discipline
  • Contribute to profitability through strong retention, efficient service delivery, and effective resource utilization

Client & Business Impact
  • Maintains a strong partnership with our Sales Leadership to ensure client service strategy is executed with excellence.
  • Oversee service delivery for a team servicing mid-market commercial lines accounts, ensuring a consultative yet efficient client experience
  • Act as an escalation point for complex service issues, renewals, or client concerns
  • May maintain a small, strategic book of business or selectively engage in key client relationships
  • May support new business efforts through exposure analysis, coverage review, and quoting/rating as needed
  • Partner with leadership to continuously refine the mid-market service model and enhance client satisfaction and retention

Qualifications & Experience
  • 3-7 years of commercial lines insurance experience, with strong knowledge of mid-market accounts, multi-line coverages, and carrier markets
  • 3 years of leadership experience (preferred), including direct management of account managers or client service teams
  • Demonstrated success leading teams in a fast-paced agency environment, with accountability for service standards, retention, and operational performance
  • Strong understanding of renewal processes, marketing/remarketing strategies, and client lifecycle management
  • Experience with agency management systems and leveraging technology to drive efficiency and reporting
  • Proven ability to analyze metrics, manage workflows, and implement process improvements
  • Excellent communication, coaching, and leadership skills, with the ability to influence both peers and senior leadership

Apply