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Insurance Operations Manager Jobs in New York (NOW HIRING)

Pumpkin

Operations Manager

New York, NY · Hybrid

$94K - $105K/yr

We believe pet insurance is more than a financial product and build solutions to simplify the pet ... Pumpkin is looking for an Operations Manager to run and improve day-to-day insurance operations.

SDC Designs

Operations Manager

Manhattan, NY · On-site

The Operations Manager acts as an extension of the Director of Operations, helping to troubleshoot ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

SDC Designs

Operations Manager

Manhattan, NY · On-site

The Operations Manager acts as an extension of the Director of Operations, helping to troubleshoot ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

SDC Designs

Operations Manager

New York, NY

The Operations Manager acts as an extension of the Director of Operations, helping to troubleshoot ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

Congregation Beth El Of The Oranges

Be Seen First

Operations Manager

South Orange, NJ · On-site

$65K - $70K/yr

The Operations Manager of Congregation Beth El is responsible for the day-to-day facilities and ... Additional benefits include dental, vision, and life insurance options.

Congregation Beth El Of The Oranges

Be Seen First

Operations Manager

South Orange, NJ · On-site

$65K - $70K/yr

The Operations Manager of Congregation Beth El is responsible for the day-to-day facilities and ... Additional benefits include dental, vision, and life insurance options.

Classical Charter Schools

Operations Manager

Bronx, NY · On-site

$65K - $85K/yr

OPERATIONS MANAGER Position Reports to : School Director Start Date : Immediately Hours : 7:00am-5 ... Life Insurance * Disability Insurance * Gym/Fitness Reimbursement * Calm Subscription * Wellness ...

Classical Charter Schools

Operations Manager

New York, NY · On-site

$65K - $85K/yr

OPERATIONS MANAGER Position Reports to : School Director Start Date : Immediately Hours : 7:00am-5 ... Life Insurance * Disability Insurance * Gym/Fitness Reimbursement * Calm Subscription * Wellness ...

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All JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in New York

Insurance Operations Manager information

See New York salary details

$33.9K

$69.4K

$129.6K

How much do insurance operations manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for insurance operations manager in New York is $69,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What does an Insurance Operations Manager do?

An Insurance Operations Manager oversees the day-to-day administrative and operational functions of an insurance company or department. They are responsible for streamlining processes, improving efficiency, and ensuring compliance with industry regulations. Their duties often include managing staff, handling budgets, implementing policies, and collaborating with other departments to meet organizational goals. Insurance Operations Managers play a key role in optimizing service delivery and maintaining high standards of customer satisfaction.
What are the most commonly searched types of Insurance Operations jobs in New York? The most popular types of Insurance Operations jobs in New York are:
What are popular job titles related to Insurance Operations Manager jobs in New York? For Insurance Operations Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in New York look for? The top searched job categories for Insurance Operations Manager jobs in New York are:
What cities in New York are hiring for Insurance Operations Manager jobs? Cities in New York with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in New York as of June 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 90% In-person, and 10% Hybrid job distribution, with an average salary of $69,423 per year, or $33.4 per hour.
VP, Insurance Operations (Hybrid)

VP, Insurance Operations (Hybrid)

Selective Insurance Company of America

Short Hills, NJ • On-site

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

About Us
At Selective, we don't just insure uniquely, we employ uniqueness.
Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year.
Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.
Overview
The Vice President, Insurance Operations is accountable for improving the operational foundations of underwriting to improve profitability, execution discipline, and decision quality across the Commercial Lines portfolio. The leader will drive economically grounded productivity and data-enabled decisions that strengthen underwriting performance, reduce operational risk, and enable Selective to scale profitably with discipline and confidence.
The VP, Operations partners closely with Underwriting, Finance, IT, Actuarial, Advanced Analytics, HR, and Enterprise Risk Management to translate strategy into disciplined execution grounded in economics, data, and operational reality.
Responsibilities
  • Strengthen underwriting operations by delivering improved productivity, execution discipline, and operational visibility
  • Identify operational process improvements to the service model to ensure organizational effectiveness & efficiency. Evaluate and prioritize opportunities and oversee execution of solutions. Continuously assess strength of operational processes and procedures to create consistency across commercial lines and automate or remove low value tasks.
  • Improve profitability and portfolio diversification by removing unnecessary friction from underwriting processes and improving new business execution. Improve submission-to-quote timeliness and underwriting throughput by simplifying processes and clarifying priorities.
  • Partner with business and functional leaders to identify and communicate key strategies, initiatives, opportunities, metrics, and goals that effectively drive and improve business performance as well as implement initiatives to address issues.
  • Elevate the quality, consistency, and usefulness of executive operational and financial summaries to improve senior-level decision-making.
    • Ensure operational insights are tightly linked to financial outcomes, planning, and performance management.
  • Establish a partnership with business, functional leaders, and senior management and develop a clear understanding of their business needs and issues. Perform detailed analytical review of business units/segments to identify, evaluate and pursue opportunities to increase revenue & productivity (capacity/staffing models), improve efficiency and reduce costs
  • Operate at a strategic, tactical, and operational level, handling the oversight of projects that do not neatly fit within the Commercial Lines organizational chart or that fall between departments.

Qualifications
Knowledge and Requirements
  • Demonstrated expertise in evaluating and optimizing complex underwriting or insurance operating systems, including diagnosing performance constraints, root causes, and inefficiencies across people, process, data, and technology.
  • Strong systems-thinking and economic orientation, with the ability to translate operational activity into output- and cost-based measures, identify leverage points, and drive sustained performance improvement through coordinated system changes.
  • Fluency in data, analytics, and technology as system enablers, with experience using operational data, analytics, and AI to instrument workflows, improve visibility, and enhance decision quality across the underwriting lifecycle.
  • Ability to design roles, decision rights, operating rhythms, and team capabilities to ensure the optimized system performs consistently and scales over time.

Education and Experience
  • College degree preferred
  • 10+ years experience in operation-oriented roles
  • Senior leadership experience in insurance operations, underwriting operations, or closely related finance, analytics, or transformation roles.
  • Experience building, leading, and developing high-performing teams.
  • Sound judgment, high accountability, and credibility with senior executives.

Total Rewards
Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.
Pay Range
USD $206,000.00 - USD $266,000.00 /Yr.
Additional Information
Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.
For Massachusetts Applicants
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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