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Insurance Operations Manager Jobs in Long Island, NY

The Role We're looking for an Operations Manager, Insurance to investigate, troubleshoot, and resolve the eligibility, benefits, prior authorization, and coverage nuances across patients and health ...

About the Role Camber is looking for an Enterprise Insurance Operations Lead to bridge the gap between our engineering and GTM/Account Management teams that help serve our largest customers. You will ...

Operations Manager Compensation & Benefits * Starting salary of $140,000+ annually ... Comprehensive Health, Dental, and Vision Insurance * Company-provided vehicle * Full electronics ...

Comprehensive Health, Dental, and Vision Insurance * Company-provided vehicle * Full electronics ... Operations Manager Responsibilities * Lead and oversee the day-to-day mitigation operations for ...

Comprehensive Health, Dental, and Vision Insurance * Company-provided vehicle * Full electronics ... Operations Manager Responsibilities * Lead and oversee the day-to-day mitigation operations for ...

The Operations Manager acts as an extension of the Director of Operations, helping to troubleshoot ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

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Insurance Operations Manager information

See Long Island, NY salary details

$31.5K

$64.5K

$120.5K

How much do insurance operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for insurance operations manager in Long Island, NY is $64,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $78,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What are popular job titles related to Insurance Operations Manager jobs in Long Island, NY?

For Insurance Operations Manager jobs in Long Island, NY, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Manager jobs in Long Island, NY look for?

The top searched job categories for Insurance Operations Manager jobs in Long Island, NY are:

What cities near Long Island, NY are hiring for Insurance Operations Manager jobs?

Cities near Long Island, NY with the most Insurance Operations Manager job openings:

Infographic showing various Insurance Operations Manager job openings in Long Island, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $64,532 per year, or $31 per hour.

Operations Manager, Insurance

New York, NY • On-site

$70K - $120K/yr

Full-time

Medical, PTO

Re-posted 2 days ago


Job description

About Conduit Health
Conduit Health is transforming one of the hardest, most outdated corners of post-acute care - getting essential medical equipment and supplies into patients' homes. We're the first vertically integrated, AI-powered platform to unite ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. In seconds, case managers and providers can say "yes" to patients who would otherwise wait weeks - while we handle every step behind the scenes.
The Role
We're looking for an Operations Manager, Insurance to investigate, troubleshoot, and resolve the eligibility, benefits, prior authorization, and coverage nuances across patients and health plans. This is detective work: when an order stalls, you trace it back to root cause - a coverage lapse, the wrong plan on file, an MCO carve-out, an entity or NPI mismatch, a documentation gap - and you fix it so it doesn't recur.
You'll report to the Head of Operations and work closely with our RCM, fulfillment, and product teams to keep orders clean, moving, and compliant while we scale across states.
This role offers a unique opportunity to shape insurance operations in a high-growth startup environment, working hands-on with industry leaders and driving impact across our patient population.
Who You Are
  • Investigative & Detail-Oriented: You treat a stuck order like a case to crack. You follow the trail through eligibility responses, payer portals, and system flags until you find the real reason - not just the symptom.
  • Payer-Literate & Compliance-Minded: You understand how Medicaid, Medicare, and commercial payers actually work - eligibility and benefit verification, prior authorization, plan structures, and coverage rules - and you operate within HIPAA and billing regulations by default.
  • Systems-Minded, Not One-Off: You resolve the case in front of you and then build the SOP or flag that stops the next one.
  • Collaborative: You partner across RCM, fulfillment, clinical, and product to unblock orders and cut turnaround time.
  • Tech-Savvy & Efficiency-Focused: You use tools, portals, and metrics to work faster and catch the patterns people miss.
  • Mission-Aligned: You care deeply about healthcare access and getting patients what they need without the wait.
What You'll Do
  • Investigate coverage and eligibility: Verify insurance, discover unknown or secondary coverage from patient demographics, and resolve mismatches between eligibility results and order routing.
  • Do the detective work: When an order is stuck, trace it to root cause - lapsed coverage, wrong plan, MCO carve-out, entity/NPI mismatch, documentation gaps - and drive it to resolution.
  • Own prior authorization: Submit, track, and follow up on prior auths and appeals; keep turnaround tight.
  • Work denials and rejections: Resolve them, identify the patterns behind them, and close the gaps that cause them.
  • Research payers: Maintain working knowledge of plan structures, coverage policies, and fee schedules across our active and expansion states.
  • Build the systems: Develop and maintain SOPs; turn recurring investigations into repeatable, ideally automated, workflows.
  • Track & report KPIs: Measure eligibility hit rate, auth turnaround, denial rate, and clean-order rate; prepare reports and surface insights to leadership.
What You'll Bring
  • 3+ years in DME or healthcare insurance operations, eligibility/benefits verification, prior authorization, RCM, or medical billing.
  • Strong working knowledge of Medicaid, Medicare, and commercial payer rules; DMEPOS experience a strong plus.
  • Hands-on experience with eligibility and clearinghouse tools (e.g., Availity, eMedNY, payer portals) and EMR or order-ordering platforms.
  • An investigative mindset - you enjoy untangling messy, ambiguous problems and getting to the bottom of them.
  • Experience building SOPs and improving processes in a regulated environment.
  • Stellar communication and collaboration skills.
Values
Excellence, Not Perfection - We set a high bar for our work and impact, but we don't get lost in endless polish for polish's sake. We focus on results that matter.
Urgency, Not Chaos - We move fast because speed drives our advantage. We pair urgency with clarity to avoid noise and burnout.
Systems, Not One-Offs - Every solution should eliminate the root cause so the problem never returns. Wins are good; scalable systems are better.
Committed, Not Just Here - We show up engaged, proactive, and ready to go above and beyond. It's not about working 24/7 - it's about caring deeply and leaning into our shared mission. The outcomes you drive are what matter most.
Crush Goals, Not Souls - We take our work seriously, but not ourselves. Be yourself, bring positivity, have fun, and laugh often.
Compensation & Benefits
  • Competitive salary with performance-based incentives.
  • Flexible working environment (3 in-office days per week in New York).
  • Unlimited PTO + 9 company holidays.
  • Direct mentorship and growth opportunities with senior leadership.

Equal Opportunity
Conduit Health is an equal-opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.