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Insurance Operations Manager Jobs in New Mexico (NOW HIRING)

PDS Health

Operations Manager

Santa Fe, NM · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Albuquerque, NM · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Santa Fe, NM · On-site

$26.50/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

PDS Health

Operations Manager

Albuquerque, NM · On-site

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

Michaels Stores

Operations Manager

Albuquerque, NM

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ... Our benefits include health insurance (medical, dental, and vision), paid time off, tuition ...

CLEAR - Field

Operations Manager (ABQ)

Albuquerque, NM · On-site

$65K - $75K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance ...

CLEAR - Field

Operations Manager (ABQ)

Albuquerque, NM · On-site

$65K - $75K/yr

The Operations Manager will be a part of our airport leadership team, reporting to the General ... Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance ...

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All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in New Mexico

Insurance Operations Manager information

See New Mexico salary details

$30K

$61.5K

$114.8K

How much do insurance operations manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for insurance operations manager in New Mexico is $61,494.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What is the highest paying role in the insurance industry?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

How much do insurance managers make in the US?

Insurance operations managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and company size. Senior managers or those in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits. Strong leadership, industry knowledge, and certifications can influence earning potential.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning multi-million dollar compensation packages. These roles require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee company strategy, underwriting, and risk management.

What does an insurance operations manager do?

An insurance operations manager oversees daily activities within an insurance company, including claims processing, policy administration, and customer service. They coordinate between departments, implement policies, and ensure compliance with regulations, often using management software and data analysis tools to improve efficiency.
What are the most commonly searched types of Insurance Operations jobs in New Mexico? The most popular types of Insurance Operations jobs in New Mexico are:
What job categories do people searching Insurance Operations Manager jobs in New Mexico look for? The top searched job categories for Insurance Operations Manager jobs in New Mexico are:
What cities in New Mexico are hiring for Insurance Operations Manager jobs? Cities in New Mexico with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in New Mexico as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $61,494 per year, or $29.6 per hour.

Operations Manager

PDS Health

Santa Fe, NM • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description
Now is the time to join Santa Fe Modern Dentistry and Orthodontics. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
Overview
The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.
Responsibilities
  • Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily
  • Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
  • Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
  • Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
  • Driving year over year revenue and profit growth
  • Management of expenses to achieve monthly goals and budget
  • Show proficiency and adherence to cash management and accounting protocols
  • How to be the catalyst in team development of the Perfect Patient Experience
  • How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
  • Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
  • Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
  • Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
  • Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
  • By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
  • Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
  • Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes

Qualifications
  • High school diploma or equivalent
  • Five or more years of related work experience in operational management
  • Operations Manager Trainee must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a motor vehicle record check at the time of hire
  • Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
  • In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
  • Travel may be planned or unplanned and is subject to change without notice

Preferred
  • Associate degree, Bachelor's degree
  • Five or more years of experience leading a team, mentoring and coaching subordinates

Knowledge/Skills/Abilities
  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
  • Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical
  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition
  • Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
  • Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
  • Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment
  • Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
  • Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
  • Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
  • Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
  • Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure
  • Ability to interpret and apply policies and procedures
  • Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
  • Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
  • Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs
  • Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues
  • Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order
  • Demonstrates a strong ability to identify, analyze, and solve problems
  • Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused
  • Ability to create presentations and use outstanding presentation skills

Work Environment
  • The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job
  • This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances
  • The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients
  • While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear
  • The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch
  • Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment

Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

Upon completion of the Operations Manager training program, this role will be a salaried position.
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Salary Information
$26.50-$37.00 / Hourly

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