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Insurance Operations Associate Jobs in Cincinnati, OH

Walmart

Operations Manager - floor

Monroe, OH · On-site

$84K - $126K/yr

... associates Drive and implement the business plan for area of responsibility to achieve facility ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...

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Insurance Operations Associate information

See Cincinnati, OH salary details

$10

$25

$51

How much do insurance operations associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance operations associate in Cincinnati, OH is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $29.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

Is an insurance operations associate a good job?

An insurance operations associate typically handles administrative tasks, policy processing, and customer service within insurance companies. The role offers opportunities for skill development in insurance policies, data management, and communication, often with standard working hours and potential for career advancement in the insurance industry.
What are the most commonly searched types of Insurance Operations jobs in Cincinnati, OH? The most popular types of Insurance Operations jobs in Cincinnati, OH are:
What are popular job titles related to Insurance Operations Associate jobs in Cincinnati, OH? For Insurance Operations Associate jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Cincinnati, OH look for? The top searched job categories for Insurance Operations Associate jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Insurance Operations Associate jobs? Cities near Cincinnati, OH with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $52,376 per year, or $25.2 per hour.

Insurance Product Analyst/Senior Product Specialist - Specialty Human Services

Great American Insurance Group

Cincinnati, OH • On-site, Remote

$90K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 303 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
For more than 35 years, Great American's Specialty Human Services Division has provided insurance solutions to the human and social service marketplace. The division is one of the first insurance companies to recognize the special needs of these organizations. Over the years, coverage and services have expanded to ensure expertise to meet the evolving needs of this marketplace.
Specialty Human Services - Great American Insurance Group
The Specialty Human Services division is hiring for an Insurance Product Analyst/Senior Product Specialist! Remote applicants may be considered if qualified. If local to the Cincinnati area, candidates will work on a hybrid schedule. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.
Essential Job Functions and Responsibilities
  • Develops new products and/or solutions to enhance premium volume growth and ensures the competitiveness and profitability of existing products.
  • Conducts comprehensive market research to identify trends, opportunities, and competitive landscape.
  • Collaborates with underwriting, actuarial, and claims teams to design innovative insurance solutions and develop product specifications, pricing strategies, and policy language.
  • Analyzes market data and customer feedback to identify opportunities for product enhancements and improvements and new product development.
  • Develops and executes product strategies and roadmaps to achieve business goals and conducts SWOT analysis to evaluate product strengths, weaknesses, opportunities, and threats.
  • Participates in developing product and rate revisions, underwriting guidelines, manuals, and procedures.
  • Works closely with marketing, business development, and insurance operations teams to ensure successful product launches and ongoing product support.
  • May participate in developing and presenting trainings regarding new products and product changes to internal teams and agents.
  • Performs other duties as assigned.

Job Requirements
  • Education: Bachelor's Degree in Business, Economics, Statistics, or a related fields.
  • Experience: Generally, 5 or more years of related underwriting or product experience. Completion of or continuing progress toward a professional designation preferred, including Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS), Associate of Risk Management (ARM), Certified Licensing Professional (CLP) or other applicable designations.
  • Scope of Job/Qualifications: Strong technical knowledge of insurance products and lines of business. Develops and maintains knowledge of industry laws and regulations. Proficiency in interpreting competitive data and industry trends. Strong analytical skills with the ability to use data to inform decisions. Demonstrated decision-making ability and customer-centric mindset. Demonstrates excellent communication skills and ability to build relationships. Position may require occasional travel.
  • Travel up to 10% is required.

Business Unit:
Specialty Human Services
Salary Range:
$90,000.00 -$150,000.00
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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