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Insurance Office Manager Jobs in Gilbert, SC (NOW HIRING)

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Insurance Office Manager information

See Gilbert, SC salary details

$25.1K

$47.3K

$71.9K

How much do insurance office manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance office manager in Gilbert, SC is $47,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance office manager?

To thrive as an Insurance Office Manager, you need strong organizational abilities, knowledge of insurance industry practices, and experience in office administration, often supported by a business degree or relevant certification. Familiarity with insurance management software, CRM systems, and office productivity tools is essential. Excellent leadership, communication, and problem-solving skills help build effective teams and foster positive client relationships. These competencies ensure smooth office operations, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges faced by insurance office managers, and how can they be addressed?

Insurance Office Managers often face challenges such as balancing administrative duties with team leadership, ensuring regulatory compliance, and maintaining high levels of customer service. Staying organized and delegating tasks effectively can help manage the workload. Regular training and open communication with staff are key to staying updated on industry regulations and fostering a collaborative work environment. Proactively addressing staff concerns and streamlining office processes also contribute to smoother operations and improved client satisfaction.

What does an insurance office manager do?

An insurance office manager oversees daily operations of an insurance agency, including supervising staff, managing customer service, handling administrative tasks, and ensuring compliance with industry regulations. They often use management software and require strong organizational and communication skills to coordinate activities and support sales efforts.

What is the difference between Insurance Office Manager vs Insurance Agent?

AspectInsurance Office ManagerInsurance Agent
Primary RoleOversees office operations, manages staff, handles administrative tasksSells insurance policies, advises clients, generates new business
CredentialsTypically requires insurance licenses, management experienceRequires insurance licenses, sales skills
Work EnvironmentOffice setting, administrative focusClient-facing, sales environment
Employer & Industry UsageInsurance agencies, brokerages, companiesInsurance agencies, independent agents, brokerages

The main difference is that an Insurance Office Manager focuses on managing the office and staff, ensuring smooth operations, while an Insurance Agent primarily sells policies and interacts directly with clients. Both roles often require insurance licenses, but their daily responsibilities and work environments differ significantly.

What does an insurance office manager do in insurance?

An insurance office manager oversees daily operations of an insurance agency or department, including managing staff, handling customer service, processing policies, and ensuring compliance with industry regulations. They often use management software and require strong organizational and communication skills to coordinate activities and improve office efficiency.

What cities near Gilbert, SC are hiring for Insurance Office Manager jobs?

Cities near Gilbert, SC with the most Insurance Office Manager job openings:

Insurance Office Manager jobs near you
Infographic showing various Insurance Office Manager job openings in Gilbert, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,347 per year, or $22.8 per hour.

Account Manager - Commercial Insurance (Construction / Contractors)

Insurance Office of America

Forest Acres, SC • On-site

$65K - $80K/yr

Full-time

Medical, Retirement

Re-posted 14 hours ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 309 rated insurance

Job description

Job Description:

Title:Account Manager - Commercial Lines
Hybrid Preferred:1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus:Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable:Monitorreports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 3-5 years of account management experience,or 5+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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