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Insurance Office Assistant Jobs in Athens, GA (NOW HIRING)

Trinity Health

Front Office Assistant, Neurology

Athens, GA · On-site

$15.75 - $19.75/hr

Must be familiar with insurance rules and billing practices in order to assist patients with ... Minimum of 1 year front office and/or medical records experience in physician office or similar ...

Trinity Health

Front Office Assistant, Neurology

Athens, GA · On-site

$15.75 - $19.75/hr

Must be familiar with insurance rules and billing practices in order to assist patients with ... Minimum of 1 year front office and/or medical records experience in physician office or similar ...

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Insurance Office Assistant information

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How much do insurance office assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for insurance office assistant in Athens, GA is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.43 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are popular job titles related to Insurance Office Assistant jobs in Athens, GA?

For Insurance Office Assistant jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Athens, GA look for?

The top searched job categories for Insurance Office Assistant jobs in Athens, GA are:

What cities near Athens, GA are hiring for Insurance Office Assistant jobs?

Cities near Athens, GA with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you

Front Office Assistant, Neurology

Athens, GA • On-site

Trinity Health
Health Care and Social Assistance • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

572nd of 895 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Trinity Healthexternal

$15.75 - $19.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Employment Type:
Full timeShift:
Description:
Performs a variety of front office duties for the medical practice. Greet and assist all patients and visitors. Secure accurate insurance and demographic information from the patient to be entered into computer system. Answer and route incoming telephone calls as needed. Must be familiar with insurance rules and billing practices in order to assist patients with questions. Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments. Perform medical records duties such as filing, scanning and send outs as required.
Position Requirements:
Education: High school graduate or GED equivalent required.
B. Experience: Minimum of 1 year front office and/or medical records experience in physician office or similar setting required.
C. Special Qualifications: Must be able to use a computer and be familiar with Medical Office programs including EMR systems. Basic knowledge of Microsoft Office and internet applications required. Basic knowledge of medical terminology required . Must possess excellent interpersonal and customer service skills.
Knowledge/Mental Application: Requires a detailed working knowledge of modern administrative practices and procedures. Must be knowledgeable of system and department policies and be familiar with the interaction of other departments and physician offices for referral purposes. Must have strong working knowledge of computer operations as they relate to the department. Must have the ability to learn Meditech, and applicable practice EMR system. Must exercise an extremely high degree of initiative and judgment in carrying out assigned responsibilities. Must maintain professionalism and confidentiality with all patient relations.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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About Trinity Health

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Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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