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Insurance Investigator Jobs in Puerto Rico (NOW HIRING)

Grupo Triple-S

Casualty Manager

Guaynabo, PR · On-site

Oversee effective investigations of claims, ensuring thorough, accurate and timely reports ... Puerto Rico All Lines Insurance Adjuster License. LICENSES AND CERTIFICATIONS COMPETENCIES

MENTOR TECHNICAL GROUP CORP

PR · On-site

Investigate and prepare required reports of EHS system performance including but not limited to investigation reports, injury reports, insurance claims, performance metric reports, etc. * Take ...

MENTOR TECHNICAL GROUP CORP

PR · On-site

Investigate and prepare required reports of EHS system performance including but not limited to investigation reports, injury reports, insurance claims, performance metric reports, etc. * Take ...

Baxter

Sr. Environmental Engineer

Guayama, PR

Identify, investigate, and implement opportunities to improve environmental compliance and ... insurance coverage for basic life, accident, short-term and long-term disability, and business ...

EQVAL Group, Inc

Process Engineer

Arecibo, PR · On-site

Proficiency in DOE, FMEA, CAPA, and root-cause investigation. * Good technical writing skills. * Fully bilingual (English and Spanish). Benefits: * Health insurance (Medical, Dental, Vision, Pharmacy)

Residence Inn Isla Verde

Security Officer

Carolina, PR

$10.75 - $12.75/hr

Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel. * Document all deliveries. * Patrol area to insure that areas are secure ...

Residence Inn Isla Verde

Security Officer

Carolina, PR · On-site

$10.75 - $12.75/hr

Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel. * Document all deliveries. * Patrol area to insure that areas are secure ...

Abbott

Facilities Engineer

Caguas, PR · On-site

Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life ... Performs investigations and implements corrective actions in support of Exception process for both ...

Abbott Laboratories

Facilities Engineer

Caguas, PR · On-site

$54K - $109K/yr

Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life ... Performs investigations and implements corrective actions in support of Exception process for both ...

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Insurance Investigator information

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do you need to be an insurance investigator?

To become an insurance investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a college degree in criminal justice, law enforcement, or a related field. Prior experience in law enforcement, claims adjusting, or related investigative work is often beneficial, along with strong analytical skills and knowledge of insurance policies. Licensing or certification may be required depending on the state or employer.
More about Insurance Investigator jobs

What are the most commonly searched types of Insurance Investigator jobs in Puerto Rico?

The most popular types of Insurance Investigator jobs in Puerto Rico are:

What are popular job titles related to Insurance Investigator jobs in Puerto Rico?

For Insurance Investigator jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Insurance Investigator jobs in Puerto Rico look for?

The top searched job categories for Insurance Investigator jobs in Puerto Rico are:

What are popular job titles related to Insurance Investigator jobs in PR?

For Insurance Investigator jobs in PR, the most frequently searched job titles are:

Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Retention Manager

Arona Home Essentials

Fajardo, PR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy.  We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico.  We are currently looking to hire a Customer Retention Manager.

You will have access to a comprehensive benefits package that includes:

  • Paid time off including vacation days, personal days and holidays
  • Unlimited Bonus & Commission opportunities paid monthly
  • Company paid Life Insurance and Long-Term Disability Insurance
  • Medical, Dental, Vision, Life Insurance and Short-Term Disability
  • 401(k) with a company match
  • Ongoing training and development

 Responsibilities:

  • Immediate contact of all customers who have not renewed their lease agreement(s)
  • Maintain updated accurate customer information
  • Help support the overall needs of the store by assisting other associates and acting as key holder in the General Manager's absence
  • Monitor customer payment history and habits and make recommendations to support the customer to ownership
  • Collect money and obtain customer signatures on lease agreements
  • Other tasks as assigned by management
  • Strong leadership skills
  • Good communication and interpersonal skills
  • Professional appearance
  • History of results
  • Aptitude to learn proper collection procedures
  • Effective organization skills
  • Must be 21 years of age or older
  • Position routinely requires lifting, loading and "dollying" merchandise of 50 pounds or more
  • Bi-Lingual a plus!!

Requirements:

Customer Retention Manager must have a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy.  Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation. 

EEOC Statement

Arona Home Essentials is an Equal Opportunity Employer. 

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