Insurance Investigator Jobs in Alabama (NOW HIRING)

Representative Payee Investigator I - 530169
Job no: 530169
Work type: Regular Full-time (Benefits eligible)
Location: Tuscaloosa
Categories: Other, Administrative / Professional
Pay Grade/Pay Range: Minimum: $48,600 - Midpoint: $60,800 (Salaried E7)
Department/Organization: 218142 - AL Disability Advocacy Prog (ADAP)
Normal Work Schedule: Monday - Friday 8:00am to 5:00pm
Note to Applicants: Position is eligible for hybrid work subject to University policy.
Job Summary: The Representative Payee Investigator I follows Social Security Administration (SSA) protocols to conduct SSA Representative Payee Reviews. Reviews Representative Payees practices to be in compliance with the Social Security Administration. Prepares, generates, and distributes review notifications and SSA Privacy Act Statement to required recipients.
Additional Department Summary: The Alabama Disabilities Advocacy Program (ADAP) is the statewide protection and advocacy system for the state of Alabama. ADAP works to achieve fairness and justice for Alabamians with disabilities that provides legally based advocacy services.
This position investigates allegations of abuse and neglect against persons with disabilities. Participate in legislative and regulatory advocacy work. Conducts education and outreach about disability rights. Conducts onsite reviews of persons or entities serving as representative payees for beneficiaries of Social Security payments following specific guidelines and protocols. Interviews representative payees and beneficiaries. Review confidential and private records. Documents observations and collects evidence and information of value. Reviews work sites and housing facilities for possible health and safety violations. Reviews and analyzes financial records to assess violations or potential incidents of mismanagement of beneficiary funds. Prepares comprehensive reports detailing the findings. Develops corrective action plans to assist representative payees in conforming to requirements specified by the Social Security Administration Commissioner. Works with complex reviews and be required to train representative payees in their duties. Provides beneficiaries information and referral to other programs or services as appropriate to protect their rights and secure their well-being.
Required Minimum Qualifications: Bachelor's degree and two (2) years of attorney, educator, paralegal, and/or advocate experience; OR master's degree and some attorney, educator, paralegal, and/or advocate experience. Final candidates must submit to and successfully pass a background check conducted by the U.S. Office of Personnel Management (Declaration for Federal Employment, OMB N0. 3206-0182).
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Skills and Knowledge: Ability to work and display sensitivity to individuals with disabilities. Ability to work independently while being supervised and supported by managers and other team members. Ability to analyze and synthesize information from a variety of sources. Ability to juggle multiple projects at the same time. Effective verbal and written communication skills. Exceptional interpersonal relationship skills. Strong computer and technology literacy. High commitment to service excellence. Strong mathematical skills.
Preferred Qualifications: Bachelor's degree and six (6) years of related work experience or five (5) years advocacy work; OR master's degree and four (4) years of related work experience or three (3) years advocacy work.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster.
The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.
Advertised: 04 Aug 2026 Central Daylight Time
Applications close: 18 Aug 2026 Central Daylight Time