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Insurance Implementation Specialist Jobs in Washington, DC

Guidehouse

ServiceNow HRSD Architect

Mclean, VA · On-site

$72 - $90.75/hr

ServiceNow CSA certification with HRSD Implementation Specialist certification * Experience ... Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays

Guidehouse

ServiceNow HRSD Architect

Mclean, VA

$72 - $90.75/hr

ServiceNow CSA certification with HRSD Implementation Specialist certification * Experience ... Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays

Guidehouse

ServiceNow HRSD Architect

Mclean, VA · On-site

$72 - $90.75/hr

ServiceNow CSA certification with HRSD Implementation Specialist certification * Experience ... Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays

GCyber

ServiceNow Developer

Camp Springs, MD · On-site

$110 - $150/hr

Certified ServiceNow Implementation Specialist - IT Service Management (CIS-ITSM) and/or prior ... Insurance * 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to ...

New

GCyber

ServiceNow Developer

Morningside, MD · On-site

$110 - $155/hr

Certified ServiceNow Implementation Specialist - IT Service Management (CIS-ITSM) and/or prior ... Insurance * 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to ...

New

GCyber

ServiceNow Developer

Andrews, MD · On-site

$68.75 - $94.50/hr

Certified ServiceNow Implementation Specialist - IT Service Management (CIS-ITSM) and/or prior ... Insurance * 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to ...

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Showing results 1-20

All JobsInsurance Implementation Specialist JobsInsurance Implementation Specialist Jobs in Washington, DC

Insurance Implementation Specialist information

See Washington, DC salary details

$16

$38

$81

How much do insurance implementation specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance implementation specialist in Washington, DC is $38.61, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $39.47 per hour, depending on experience, location, and employer.

What is an insurance implementation specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

How does an insurance implementation specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What are the key skills and qualifications needed to thrive as an insurance implementation specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

Is an insurance implementation specialist a stressful job?

An insurance implementation specialist often faces deadlines, detailed data management, and client interactions, which can contribute to work-related stress. However, the level of stress varies depending on the employer, workload, and individual skills in organization and communication.

What are popular job titles related to Insurance Implementation Specialist jobs in Washington, DC?

For Insurance Implementation Specialist jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Insurance Implementation Specialist jobs in Washington, DC look for?

The top searched job categories for Insurance Implementation Specialist jobs in Washington, DC are:

Insurance Implementation Specialist jobs near you
Infographic showing various Insurance Implementation Specialist job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $80,305 per year, or $38.6 per hour.

Digital Solutions - Coupa Implementations - Manager

Connor Group Global Services LLC

Washington, DC • Remote

Full-time

Medical

Re-posted 6 days ago

Job description

We're looking at you-high-achievers, challenge-seekers, and innovation-chasers.Professionals who never shy away from complex problems. We hire the top 1% and let your talents soar.

Are you an intellectually curious, deal oriented professional who enjoys coming up with innovative solutions to complex business issues? Connor Group is seeking professionals who want to build off their existing accounting, operational, and industry experience. We execute finance projects and digital solutions projects that add value to our clients within their finance, accounting, and operations, and technology departments. From complex technical accounting and financial reporting issues to implementing modern technologies to finance software implementation and automation, joining Connor Group will help you exponentially to further develop your career and expand your experience base.

Connor Group is a specialized professional services firm of Big 4 alumni, and industry executives and technology architects. Our team of highly experienced professionals assists financial executives with their most complex business needs, including Accounting Advisory, Digital Solutions, Financial Operations, IPO, M&A, and Managed Services.

As a Coupa Manager in our Digital Solutions practice, you will join a world-class systems team as a front runner. Connor Group is a premier Coupa partner and a multi-year winner of NetSuite's Partner of the Year award and is an innovator and leader in technology strategy. In this role, you will have the opportunity to work with some of the most inventive and fast-growing companies, expand your Coupa and leadership skills and lead Coupa projects, helping our clients solve their most complex and business-critical needs.

Responsibilities:

  • Manage and lead Coupa related projects, including new implementations, enhancements, integrations, and other procurement related projects.
  • Ensure projects' accomplishment of desired scope, budget timeline and quality and follow Connor Group defined best practices and approaches.
  • Project manage multiple Coupa projects across all phases, including scoping, planning, resource scheduling, risk management, stakeholder management and cross functional collaboration.
  • Demonstrate deep expertise of Coupa and ability to analyze the effectiveness of business operations and identify opportunities for improvement.
  • Drive process improvement initiatives, by working with the client and Connor Group teams to articulate the problem statement, analyze processes/data, identify solutions and alternatives and coordinate alignment.
  • Provide on-the-job training, coaching, and mentoring to project team members.
  • Participate in client business development activities including client meetings, preparation of proposals, statements of work and development of project estimates.

Requirements:

  • Bachelor's degree in computer science, Information Systems, Accounting, or the equivalent.
  • Coupa certifications, Coupa Core Implementation Specialist preferred.
  • 5+ years of direct Coupa implementation, upgrade, and support experience
  • In depth knowledge of Coupa cloud platform, integration capabilities, data migration conversion tools
  • Strong knowledge of key financial processes such as Procure to Pay, Inventory, Record to Report, etc.
  • Very strong project management capabilities and experience
  • Excellent interpersonal skills including mentoring, coaching, collaborating, and team building
  • Self-motivated with a willingness to learn, a strong sense of accountability and a proven track record of delivering results
  • Willingness to travel up to 25%, including international travel
  • Experience with NetSuite and/or certifications is a plus

Connor Group is committed to celebrating the value of diversity in a globally connected business world. Our team culture is collaborative and encourages team members to take initiative. Our professionals are committed to excellence, growth, and integrity. By focusing on innovation, we continue to raise the bar on excellence and deliver greater value to our clients.

At Connor Group, our professionals are provided with resources and opportunities to help achieve their professional goals while maintaining a healthy and happy work life balance. From health insurance packages and wellness programs to our one-on-one coaching program and career development opportunities, we empower our professionals by investing in their growth, health, and happiness.

#LI-Remote

Visit the following link for information relating to Colorado's Pay Transparency Act: https://www.connorgp.com/careers/co-ds-manager/

Visit the following link for information relating to New York's Pay Transparency Act: https://www.connorgp.com/careers/ny-ds-manager/

Visit the following link for information relating to California's Pay Transparency Act: https://www.connorgp.com/careers/ca-ds-manager/

Visit the following link for information relating to Washington's Pay Transparency Act: https://www.connorgp.com/careers/wa-ds-manager/

"We know that difficult problems attract some of the brightest and most courageous people in the world."

Jeff Pickett
Connor Group Founder and Chair

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