ZipRecruiter

Log In

1

Insurance Follow Up Jobs in Chicago, IL (NOW HIRING)

Medix

Follow Up Representative

Chicago, IL · On-site

$22 - $24/hr

Account follow-up for unpaid, denied, and underpaid claims ... Calling insurance payers and verifying statuses in payer portals. * Manage the appeals process.

Westerkamp Group LLC

Analyst

Lisle, IL · On-site

$15 - $22/hr

The Insurance Follow Up Analyst works as a member of our business office and is responsible for providing patient and third-party hospital follow-up services to our clients. The Insurance Follow Up ...

Medix

Follow Up Representative

Chicago, IL · On-site

$20 - $24/hr

All account follow-up duties for unpaid, denied, and underpaid claims ... Calling insurance payers and checking statuses in payer portals. * Responsible for the appeal ...

Medix

Accounts Receivable Representative

Chicago, IL · On-site

$20 - $25/hr

We are seeking experienced Insurance Follow Up Representatives for a remote opportunity with a large consulting group. Overview of Responsibilities: * Manage all account follow-up activities for ...

AppleOne

Medical Billing

Chicago, IL · On-site

$60K/yr

The Medical Billing position supports accurate claims processing, payment posting, insurance follow-up, and revenue cycle operations. Candidates who are organized, reliable, and comfortable working ...

next page

Showing results 1-20

All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Chicago, IL

Insurance Follow Up information

See Chicago, IL salary details

$14

$19

$24

How much do insurance follow up jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance follow up in Chicago, IL is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What are the most commonly searched types of Insurance Follow Up jobs in Chicago, IL?

The most popular types of Insurance Follow Up jobs in Chicago, IL are:

What are popular job titles related to Insurance Follow Up jobs in Chicago, IL?

For Insurance Follow Up jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Chicago, IL look for?

The top searched job categories for Insurance Follow Up jobs in Chicago, IL are:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,405 per year, or $19.4 per hour.

Insurance Follow-Up Representative

Addison Group

Oak Brook, IL • On-site

$22 - $27/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

Job Title: Insurance Follow-Up Representative

Location: West Chester, IL (Fully Onsite Required)

Compensation: $22 – $27 per hour depending on experience

Industry: Healthcare

Employment Type: Contract-to-Hire

Work Schedule: Monday–Friday, 40 hours per week (flex start time available)

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.

About the Opportunity:

Addison Group is hiring an Insurance Follow-Up Representative on behalf of our client, a healthcare organization expanding its revenue cycle team. This role focuses on insurance accounts receivable follow-up. The position is ideal for someone who is experienced, self-driven, and comfortable managing high-volume follow-up in a structured onsite environment.

Key Responsibilities

  • Communicate with insurance carriers to obtain payment on open and outstanding claims
  • Review accounts receivable and claim documentation to identify delays, denials, or discrepancies
  • Monitor claim status through payer portals and internal systems, correcting and resubmitting claims when needed
  • Initiate and manage appeals for denied, rejected, or partially paid claims within payer deadlines
  • Address complex denial scenarios such as medical necessity, bundled services, fee schedule discrepancies, or documentation gaps
  • Meet daily productivity expectations, including a minimum volume of claims worked per day

Qualifications

  • Minimum 3 years of Professional (PB) A/R follow-up experience required
  • Experience working with both government and commercial insurance plans
  • Hands-on follow-up with Medicaid and IN payor experience required
  • Experience managing high-dollar or high-volume A/R inventories
  • Experience with EPIC required
  • Consistent work history with reliable attendance and punctuality
  • Comfortable working in a performance-oriented environment with productivity tracking

Work Environment

  • Fully onsite role in a professional office setting
  • Business casual dress code
  • Free onsite parking available

Perks

  • Opportunity to join a growing revenue cycle team
  • Eligibility for Addison Group benefits while on contract
  • Flex start time

Addison Group is an Equal Opportunity Employer.

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

#HC2