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Insurance Follow Up Jobs in New York (NOW HIRING)

Medix

Mental Health A/R Representative

New York, NY · On-site

$24.04 - $28.85/hr

Utilize practice management systems for daily work priorities. * Assist with payment posting research and insurance follow-up. * Escalate complex issues to leadership or internal departments.

Medix

Accounts Receivable Analyst

Melville, NY · On-site

$23 - $25/hr

Perform timely and consistent follow-up on outstanding out-of-network accounts and insurance claims. * Contact insurance companies, third-party administrators, and other payers to obtain claim status ...

Addison Group

Patient Care Coordinator

Freehold, NJ · On-site

$21 - $24/hr

Schedule appointments and verify insurance * Follow up with patients and coordinate required testing and appointments * Support physician scheduling and calendar management * Maintain electronic ...

Addison Group

Patient Care Coordinator

Freehold, NJ · On-site

$21 - $24/hr

Schedule appointments and verify insurance * Follow up with patients and coordinate required testing and appointments * Support physician scheduling and calendar management * Maintain electronic ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in New York

Insurance Follow Up information

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$15

$20

$26

How much do insurance follow up jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for insurance follow up in New York is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $22.07 per hour, depending on experience, location, and employer.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the most commonly searched types of Insurance Follow Up jobs in New York?

The most popular types of Insurance Follow Up jobs in New York are:

What are popular job titles related to Insurance Follow Up jobs in New York?

For Insurance Follow Up jobs in New York, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in New York look for?

The top searched job categories for Insurance Follow Up jobs in New York are:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $42,911 per year, or $20.6 per hour.

Insurance Follow-up Representative

Catholic Health

Melville, NY • On-site, Remote

$24 - $31/hr

Other

Medical, Retirement

Re-posted 9 days ago

Catholic Health rating

7.9

Company rating: 7.9 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

129th of 893 rated healthcare providers

Job description

Overview
Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.
At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes - to every patient, every time.
We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!
Job Details
Under the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers, correcting and resubmitting denied claims in the EPIC billing system.
Responsibilities:
  • Performs follow up on all outstanding accounts assigned in accordance with established standards and procedures.
  • Determines reason for denial and appeals accounts as necessary.
  • Reviews and edits any rejections stemming from electronic billing submissions and corrects and resubmits claims.
  • Verifies accuracy of patient insurance and demographic information.
  • Generates bills to patients for services not covered by insurance.
  • Investigates over-payments and takes appropriate action to resolve. Initiates refund requests in accordance with departmental procedures.
  • Responds to requests for information and telephone inquiries from patients, insurance carriers, and outside agencies in a courteous manner.
  • Send secondary claims to appropriate payors.

Requirements:
  • High School diploma or equivalent required.
  • Strong knowledge of medical insurance and healthcare billing
  • Establishes and demonstrates competency in accounts receivable systems and associated applications
  • Ability to communicate effectively with insurance carriers, patients, and co-workers
  • Ability to comply with procedural guidelines and instructions and to solicit assistance when situations arise that deviate from the norm.
  • Excellent verbal and auditory skills are required for communicating with internal staff, customers and representatives from external departments and agencies.

Minimum of 3 years of Physician Billing experience, including insurance carrier follow up and customer service, required.
Posted Salary Range
USD $24.00 - USD $31.00 /Hr.
This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

What Catholic Health employees say

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About Catholic Health

Sourced by ZipRecruiter

Formed in 1998 under four religious sponsors, Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, nursing homes, home care agencies, physician practices, and other community based ministries. Today, the system has two religious sponsors, the Diocese of Buffalo and the Franciscan Sisters of St. Joseph, who carried on its Mission across the Buffalo-Niagara region. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need. Catholic Health is making the largest investment in its history, dedicating more than $100 million in state-of-the- art technology that will connect our hospitals, home care, long-term care, clinician offices, health centers and ancillary services with patients throughout the area. This transformational investment marks a major milestone for our healing ministry, which dates back more than 165 years.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

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