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Insurance Customer Service Representative Jobs in Columbia, SC

Lose Design

Customer Service Representative

Columbia, SC · On-site

$30.50/hr

  • Life

  • Retirement

  • PTO

Customer Service Representative Columbia, South Carolina, United States About the Job Are you ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

Lose Design

Customer Service Representative

Arcadia Lakes, SC · On-site

$30.50/hr

  • Life

  • Retirement

  • PTO

About the job Customer Service Representative We are looking for a Customer Service Representative ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

Lose Design

Customer Service Representative

Sumter, SC · On-site

$30.50/hr

  • Life

  • Retirement

  • PTO

Customer Service Representative Shaw Air Force Base, South Carolina, United States About the Job ... Life Insurance. About Lose Design At Lose Design, we create SPACES FOR LIFE, which supports the ...

Lose Design

Customer Service Representative

Eastover, SC · On-site

$30.50/hr

  • Life

  • Retirement

  • PTO

About the job Customer Service Representative We are looking for a Customer Service Representative ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

Lose Design

Customer Service Representative

Lexington, SC · On-site

$30.50/hr

  • Life

  • Retirement

  • PTO

Customer Service Representative Lexington, SC, United States About the Job Are you looking for an ... Life Insurance. About Lose Design At Lose Design, we create SPACES FOR LIFE, which supports the ...

Lose Design

Customer Service Representative

West Columbia, SC · On-site

$30.50/hr

  • Life

  • Retirement

  • PTO

Customer Service Representative West Columbia, South Carolina, United States About the Job Are you ... Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the ...

Jushi USA

Customer Service Representative

Columbia, SC · On-site

$13 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative China Jushi USA is a world brand supported by our core values. We ... Medical Insurance * Dental insurance * Vision Insurance * Employee discount * Company paid Life ...

Kelly Services

Customer Service Representative

Camden, SC · On-site

$14.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative in Camden, SC! Are you a dynamic and motivated individual with a ... term life, whole life, accident insurance, critical illness, a legal plan, and short-term ...

Kimbrell's Furniture

Customer Service Representative

Sumter, SC · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance * 401(k) * 401(k) matching * Dental insurance * Employee discounts Customer Service Representative (CSR) Job Summary: The Customer Service Representative (CSR) delivers an ...

Kimbrell's Furniture

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance * 401(k) * 401(k) matching * Dental insurance * Employee discounts Customer Service Representative (CSR) Job Summary: The Customer Service Representative (CSR) delivers an ...

Kimbrell's Furniture

Customer Service Representative

Columbia, SC · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance * 401(k) * 401(k) matching * Dental insurance * Employee discounts Customer Service Representative (CSR) Job Summary: The Customer Service Representative (CSR) delivers an ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Sumter, SC · On-site

$14 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

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Showing results 1-20

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Columbia, SC

Insurance Customer Service Representative information

See Columbia, SC salary details

$24.1K

$44.8K

$67.5K

How much do insurance customer service representative jobs pay per year?

As of Aug 18, 2026, the average yearly pay for insurance customer service representative in Columbia, SC is $44,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $50,900.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are popular job titles related to Insurance Customer Service Representative jobs in Columbia, SC?

For Insurance Customer Service Representative jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Columbia, SC look for?

The top searched job categories for Insurance Customer Service Representative jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Insurance Customer Service Representative jobs?

Cities near Columbia, SC with the most Insurance Customer Service Representative job openings:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,785 per year, or $21.5 per hour.

Customer Service Representative

Kimbrell's Home Furnishings

Sumter, SC • On-site

$14 - $19.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Benefits:

  • Commision

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Kimbrell’s Furniture - Customer Service Representative (CSR)

Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.

Why Join Kimbrell’s?

At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a career opportunity with a path into leadership and sales roles. If you’re motivated, people-focused, and ready to grow, we want to meet you.

What You’ll Do

As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience:

✨ Customer Experience & Engagement

Deliver a welcoming and professional experience in every interaction

Build strong relationships that drive loyalty and repeat business

Guide customers through their journey—from first visit to ongoing support

📈 Sales Support & Business Growth

Partner with the sales team to help drive revenue

Assist with follow-ups, outreach, and customer engagement

Support promotions, events, and in-store initiatives

💳 Customer Accounts & Financing

Help customers understand financing options and payment plans

Assist with credit applications and transactions

Provide solutions-oriented support for account questions

🗂 Operations & Administration

Maintain accurate records and documentation

Use POS systems and tools efficiently

Support daily store operations and team collaboration

What We’re Looking For

Strong communication and people skills

A customer-first mindset with a passion for helping others

Sales-driven attitude with the ability to build relationships

Organized and able to multitask in a fast-paced environment

Willingness to learn financial processes and systems

Your Future Starts Here

This role is a stepping stone to exciting career opportunities, including:

Assistant Store Manager

Store Manager

Sales Consultant

Make an Impact

At Kimbrell’s, you’ll be part of a team that values service, trust, and growth. If you’re ready to build a career—not just work a job—apply today.

The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties

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