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Insurance Coordinator Jobs in Rochester, NY (NOW HIRING)

Voiceover Speech Pathology PLLC

Be Seen First

Client Access Coordinator

Rochester, NY

$20/hr

Track insurance approvals and manage follow-up scheduling. * Administrative Coordination * Maintain accurate scheduling records. * Communicate with clinical and billing teams to ensure smooth ...

Livingston Associates

Sales Coordinator

Rochester, NY · On-site

$65K - $70K/yr

We are seeking a detail-oriented and proactive Sales Coordinator to support both our Window & Door ... Dental insurance * Employee assistance program * Employee discount * Health insurance * Life ...

Aspen Dental

Patient Coordinator

Canandaigua, NY · On-site

$17 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... charts, verifying insurance and payment collection * Balance nightly deposits and credit card ...

Aspen Dental

Patient Coordinator

Canandaigua, NY

$17 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... charts, verifying insurance and payment collection * Balance nightly deposits and credit card ...

Aspen Dental

Patient Coordinator

Batavia, NY · On-site

$18 - $22/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... charts, verifying insurance and payment collection * Balance nightly deposits and credit card ...

Aspen Dental

Patient Coordinator

Canandaigua, NY · On-site

$17 - $20/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... charts, verifying insurance and payment collection * Balance nightly deposits and credit card ...

Aspen Dental

Patient Coordinator

Rochester, NY

$16 - $17/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... charts, verifying insurance and payment collection * Balance nightly deposits and credit card ...

Aspen Dental

Patient Coordinator

Batavia, NY

$18 - $22/hr

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... charts, verifying insurance and payment collection * Balance nightly deposits and credit card ...

Empire Fire

National Accounts Coordinator

Rochester, NY · On-site

$20 - $30/hr

National Accounts Coordinator About the Company Empire Fire Protection Services is an affiliated ... Company paid Life and AD&D insurance. * Pre-tax accounts for health and dependent care * Aflac

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All JobsInsurance JobsInsurance Coordinator JobsInsurance Coordinator Jobs in Rochester, NY

Insurance Coordinator information

See Rochester, NY salary details

$13

$24

$39

How much do insurance coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for insurance coordinator in Rochester, NY is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.90 per hour, depending on experience, location, and employer.

What Is an Insurance Coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What is the role of an insurance coordinator?

An insurance coordinator manages the processing of insurance claims, verifies coverage, and ensures compliance with insurance policies. They often communicate with insurance companies, healthcare providers, or clients, and may use specialized software to track claims and documentation.

What are some common challenges Insurance Coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

Is a coordinator a high position?

An Insurance Coordinator is typically an entry- to mid-level role responsible for managing insurance documentation, claims, and client communication. It is not generally considered a high-ranking position but can serve as a stepping stone to supervisory or managerial roles within the insurance industry.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy and risk management at the highest level.

What are the key skills and qualifications needed to thrive as an Insurance Coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What is the highest paying job as a coordinator?

The highest paying roles for insurance coordinators often include senior or specialized positions such as insurance manager, claims director, or risk management director, which typically require extensive experience and advanced certifications. These roles can offer salaries significantly higher than entry-level coordinator positions, especially in large organizations or specialized industries. Advancement often involves gaining industry certifications like CPCU or ARM and developing leadership skills.

What does an Insurance Coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs
What are the most commonly searched types of Insurance jobs in Rochester, NY? The most popular types of Insurance jobs in Rochester, NY are:
What job categories do people searching Insurance Coordinator jobs in Rochester, NY look for? The top searched job categories for Insurance Coordinator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Coordinator jobs? Cities near Rochester, NY with the most Insurance Coordinator job openings:
Insurance Coordinator jobs near you
Infographic showing various Insurance Coordinator job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $50,904 per year, or $24.5 per hour.

Client Access Coordinator

Voiceover Speech Pathology PLLC

Rochester, NY

$20/hr

Part-time

Medical, PTO

Posted 18 days ago

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Job description

Client Access Coordinator

VoiceOver Speech Pathology Practice

At VoiceOver, we provide voice professional voice coaching as well as traditional voice therapy. Our mission is to create a supportive and empowering environment where every person feels heard, respected, and encouraged. We are a growing practice seeking a client access coordinator. If you are bright, independent, organized and process- oriented we want to meet you!

Position Overview

We are seeking a client- access coordinator to be the welcoming face and organizational backbone of our clinic. This role combines client-facing support with behind-the-scenes coordination, ensuring our clients have a smooth, supportive experience from intake through their program.

Key Responsibilities

  • Front Desk Management
  • Greet clients warmly and ensure a welcoming, professional environment.
  • Answer incoming calls, manage voicemails, and process faxes.
  • Provide empathetic, encouraging support to patients in all stages of therapy.
  • Patient Intake & Scheduling
  • Process incoming referrals and initiate patient intake.
  • Collect and verify insurance information.
  • Coordinate with billing and insurance companies to secure authorizations for evaluations and therapy sessions.
  • Track insurance approvals and manage follow-up scheduling.
  • Administrative Coordination
  • Maintain accurate scheduling records.
  • Communicate with clinical and billing teams to ensure smooth operations.
  • Adapt workflows and priorities as practice needs evolve.
  • A requirement of this position is the ability to use VoiceOver’s client-facing phone register: clear, resonant, unhurried, polished, and appropriate for high-touch client interactions. We provide training and feedback for this standard.

Ideal Candidate

  • College degree
  • Previous experience in a medical scheduling, front desk, or healthcare administration role.
  • Strong organizational skills with the ability to manage multiple tasks at once.
  • Excellent communication and interpersonal skills—able to bring joyful energy to client interactions while maintaining professionalism and empathy.
  • Our business is growing and our needs can require rapid adjustment in tasks and strategy - being able to adjust workflows and prioritization as needed by management is required.
  • Tech-savvy with the ability to learn and use scheduling and medical office software.

Why Join VOICEOVER?

  • Be part of a mission-driven practice making a meaningful difference in clients’ lives.
  • Work in a collaborative, supportive, and inclusive environment.
  • Grow with us as we expand our services and reach.

Please provide 3 references along with your resume.

Location: 1655 Elmwood Avenue Suite 125, Rochester NY, 14620

Hours: Part-Time, Monday through Thursday 11:30 AM to 4:30 PM

Friday, 9:30 AM to 2:30 PM

Compensation: $20.00/hr

Benefits: 2 Weeks of Paid Vacation, Sick Leave, ICHRA health plan options

Job Types: Part-time

Work Location: In person