ZipRecruiter

Log In

1

Insurance Client Success Manager Jobs in Raleigh, NC

Clever Devices

Senior Customer Success Manager

Apex, NC · On-site

... client engagements. With deep expertise in customer success strategy, operational execution, and ... health insurance coverage, wellness and family support programs, life and disability insurance ...

HealthCare

Partner Success Manager

Raleigh, NC · On-site +1

$90K/yr

What You Bring - 3-6 years in insurance, lead generation, or partner/client-facing performance ... success manager, you sit at the intersection of sales strategy, marketing performance, and ...

Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

... inquiries regarding client issues or concerns. This position determines Customer Success ... health insurance coverage, wellness and family support programs, life and disability insurance ...

Clever Devices

Customer Success Manager

Apex, NC · On-site

... inquiries regarding client issues or concerns. This position determines Customer Success ... health insurance coverage, wellness and family support programs, life and disability insurance ...

Well

Vice President, Client Success

Chapel Hill, NC · On-site +1

$220K - $250K/yr

You will lead a high-performing team of Directors and Managers, ensuring our world-class platform ... adapt the client success model accordingly. * Deeply data-driven with the ability to translate ...

Datavant

Customer Success Manager

Raleigh, NC · Remote

Facilitate regular client engagements including cadence meetings, QBRs, reporting, training, and ... Comprehensive health, dental, and vision insurance * Unlimited paid time off (PTO) plan, plus ...

Safety Plus, Inc.

Customer Success Manager

Raleigh, NC · Remote

$60K - $70K/yr

As a key member of our Customer Success team, you'll play a pivotal role in shaping the future of ... Key Responsibilities Client Relationship Management * Serve as the primary point of contact for a ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...

next page

Showing results 1-20

All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Raleigh, NC

Insurance Client Success Manager information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do insurance client success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for insurance client success manager in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Raleigh, NC? For Insurance Client Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Raleigh, NC look for? The top searched job categories for Insurance Client Success Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Insurance Client Success Manager jobs? Cities near Raleigh, NC with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you
Title Insurance Client Solutions Manager

Title Insurance Client Solutions Manager

Investors Title Company and Affiliates

Chapel Hill, NC • On-site

Full-time

Posted 11 days ago

Job description

Title Insurance Client Solutions Manager
Investors Title Insurance Company
Chapel Hill, NC (hybrid but in North Carolina)
We're seeking a Client Solutions Manager to join our North Carolina Operations team and serve as a key bridge between our clients, agents, and internal teams. This is a high-impact role for someone who understands the world of loan closings or title searching and is energized by improving systems, workflows, and client-facing technology. If you enjoy blending industry expertise with process innovation in a fast-moving, service-focused environment, this opportunity could be the perfect fit.
Experience with title examination, preparation of preliminary title opinions or commitments required. Knowledge and understanding of title search preferred.
Why You'll Love This Role:
  • Play a pivotal role in shaping best-in-class operational and client-service practices.
  • Combine your title industry expertise with technology and process improvement initiatives.
  • Work in an innovation-focused environment where your ideas directly enhance client experience and efficiency.
What You'll Do:
  • Provide training, guidance, and ongoing support to clients using company platforms for title policy applications and related products.
  • Collaborate with the software development team to share insights and recommend enhancements to client-facing tools and interfaces.
  • Serve as a liaison between clients and internal teams by communicating feedback and driving improvements in service processes.
  • Identify workflow enhancements related to order submission, data usage, and document creation to improve overall efficiency and accuracy.
  • Manage client-specific preferences to ensure consistent, high-quality service delivery and strong relationship management.
  • Promote adoption of software, technology, and best-practice workflows to streamline ordering, production, and policy delivery.
What We're Looking For:
  • Minimum four years of experience with title examination, preparation of preliminary title opinions or commitments.
  • Strong proficiency in the preparation of title opinions or commitments using systems such as SoftPro or Qualia.
  • Demonstrated success improving operational efficiency with advanced use of software functionality.
  • Excellent communication and interpersonal skills.
  • Ability to travel within North Carolina as needed.
Recognized as an industry leader, Investors Title Insurance Company provides residential and commercial title insurance and innovative business solutions for our partners. The company's financial strength is consistently recognized by rating agencies such as A.M. Best as being among the highest rated in the industry.
The Company is an equal-opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, and other protected class characteristics.
#801835
#LI-Hybrid

Apply