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Insurance Client Success Manager Jobs in Cherry Hill, NJ

Onbe

Client Support Manager

Conshohocken, PA

Works closely with the Client Success Specialist and Client Service to ensure that tasks that are ... building & managing client relationships preferred. Excellent communication and relationship ...

Paragon Insurance Group

Client Coordinator

Media, PA

$55K - $65K/yr

If you're ready to be the engine behind client success and help an established agency stay ahead of ... At Paragon Insurance Group , we're looking for a Client Coordinator to join our dynamic team. This ...

Paragon Insurance Group

Client Coordinator

Media, PA · On-site

$55K - $65K/yr

If you're ready to be the engine behind client success and help an established agency stay ahead of ... At Paragon Insurance Group , we're looking for a Client Coordinator to join our dynamic team. This ...

Onbe

Client Support Manager

Conshohocken, PA · On-site

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing ... Our definition of success includes celebrating differences and affirming belonging. To that end, we ...

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Insurance Client Success Manager information

See Cherry Hill, NJ salary details

$32.1K

$82.1K

$138.4K

How much do insurance client success manager jobs pay per year?

As of May 28, 2026, the average yearly pay for insurance client success manager in Cherry Hill, NJ is $82,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $97,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What job categories do people searching Insurance Client Success Manager jobs in Cherry Hill, NJ look for? The top searched job categories for Insurance Client Success Manager jobs in Cherry Hill, NJ are:
What cities near Cherry Hill, NJ are hiring for Insurance Client Success Manager jobs? Cities near Cherry Hill, NJ with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Cherry Hill, NJ as of May 2026, with employment types broken down into 2% As Needed, 68% Full Time, 21% Part Time, 8% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $82,127 per year, or $39.5 per hour.
Customer Success Manager

Customer Success Manager

American City Business Journals

Philadelphia, PA • On-site

Full-time

Medical, Dental, Vision

Posted 18 days ago

Job description

  • Guide new users through the onboarding process to ensure a smooth, successful implementation.
  • Educate customers on product features, best practices, and new functionalities to drive adoption and utilization.
  • Build and maintain strong, long-lasting relationships with standard customers and enterprise customers, serving as their primary point of contact.
  • Act as a trusted advisor for BizEquity users, understanding the customer's business needs, challenges, and goals, and how the BizEquity platform helps address and realize them.
  • Proactively engage with customers to assess their health, identify potential churn risks, and implement proactive, preventative measures as needed.
  • Conduct regular check-ins and meetings to demonstrate the ROI of BizEquity to customers and the value they receive.
  • Identify and address customer pain points, provide solutions, and escalate issues to the appropriate internal teams when necessary.
  • Collaborate with the sales team to ensure seamless transitions throughout the customer journey.
  • Act as an internal advocate for the customer, providing feedback to product, tech, and marketing teams to influence the product roadmap and improve the overall customer experience.
  • Encourage participation from our power users in case studies, testimonials, and referral programs.
  • Identify opportunities for expansion and upsell opportunities within existing accounts
  • Maintain a deep understanding of BizEquity's product, its features, and its value proposition.
  • Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).
  • 3+ years of experience in Customer Success, Account Management, or a client-facing role, preferably within a SaaS or technology (experience in the Fintech, Wealthtech, and/or Financial Services industry is a plus).
  • Excellent communication (written and verbal), presentation, and interpersonal skills.
  • Proven track record of building and maintaining strong customer relationships.
  • Strong problem-solving and analytical abilities.
  • Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
  • Proficiency with CRM software (e.g., HubSpot, Salesforce).
  • Experience with Customer Success platforms (e.g., Gainsight, ChurnZero) is a plus.Self-motivated, proactive, and results-oriented with a strong customer focus.
  • Ability to work independently and as part of a collaborative team.

What We Offer:
  • Competitive compensation, including base salary and incentive bonus
  • Healthcare, dental, and vision coverage
  • Flexible time off policy
  • Hybrid work environment based in Philadelphia
  • Opportunity to join a passionate, collaborative team in a high-growth SaaS company
  • Meaningful ownership and the chance to make a visible impact on the customer experience

Apply