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Insurance Client Success Manager Jobs in Cherry Hill, NJ

Milliman

Client Success Manager (MedInsight)

Berwyn, PA · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability ...

ConcertAI

Client Success Manager

Plymouth Meeting, PA · On-site

Role Summary The Client Success Manager plays a critical role at ConcertAI, Commercial Solutions, with a strong focus on execution. This role is the liaison between our clients and cross-functional ...

SMB Team

Client Success Manager

Philadelphia, PA · On-site

SMB Team is seeking a Client Success Manager (CSM) for the operational hub of our Client Services ... BENEFITS - We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

SMB Team

Client Success Manager

Philadelphia, PA · On-site +1

SMB Team is seeking a Client Success Manager (CSM) for the operational hub of our Client Services ... BENEFITS - We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

Boxzooka

Client Success Manager

Middletown, PA · On-site

The Client Success Manager is responsible for ensuring that Boxzooka maintains all its commitments to our ecommerce clients and operates in a manner consistent with being recognized as the premier ...

Planisware

Customer Success Manager

Philadelphia, PA · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of ... Health, dental, and vision insurance * FSA plan, including employer contribution * Cell phone ...

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Insurance Client Success Manager information

See Cherry Hill, NJ salary details

$32.1K

$82.1K

$138.4K

How much do insurance client success manager jobs pay per year?

As of May 28, 2026, the average yearly pay for insurance client success manager in Cherry Hill, NJ is $82,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $97,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Client Success Manager, and why are they important?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an Insurance Client Success Manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What are Insurance Client Success Managers?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What job categories do people searching Insurance Client Success Manager jobs in Cherry Hill, NJ look for? The top searched job categories for Insurance Client Success Manager jobs in Cherry Hill, NJ are:
What cities near Cherry Hill, NJ are hiring for Insurance Client Success Manager jobs? Cities near Cherry Hill, NJ with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Cherry Hill, NJ as of May 2026, with employment types broken down into 2% As Needed, 68% Full Time, 21% Part Time, 8% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $82,127 per year, or $39.5 per hour.
Client Success Manager

Client Success Manager

ProgenyHealth LLC

Plymouth Meeting, PA • On-site

Full-time

Posted 22 days ago

Job description

Description:

Client Success Manager – Make a Lasting Impact!

Are you passionate about transforming healthcare and creating meaningful change for women, children, and their families? Become a Client Success Manager and play a pivotal role in ensuring that our health plan clients receive exceptional service—while directly impacting lives every single day. In this individual contribute role, you’ll take independent ownership of client relationships, drive meetings and engagements, create impactful presentations, and champion our mission to deliver better healthcare outcomes. Your problem-solving skills and authority will not only help overcome tough challenges, but also make a real difference in the communities we serve.



What You'll Do:

  • Lead all aspects of client operations and engagement, acting as the primary advocate for health plan clients.
  • Coordinate and drive meetings that connect us to our clients’ needs and goals.
  • Facilitate discussions, ensuring every voice is heard and every solution is considered.
  • Document actionable steps and share insights that move us forward.
  • Analyze and organize client change requests, ensuring seamless execution and continuous improvement.
  • Be the trusted first point of contact, cultivating strong relationships with client leaders and teams.
  • Demonstrate expertise in client operations—handling contracts, systems, and performance guarantees with confidence and authority.
  • Champion our services and value proposition, effectively communicating the impact we deliver to clients and their communities.
  • Develop and present client-facing materials that highlight operational excellence and innovation.
  • Ensure the highest quality of client-specific reporting, always aiming for clarity and actionable insights.
  • Take decisive action and escalate issues as needed to protect and advance our clients’ interests.



Requirements:

Who You Are:

  • You’re driven to make a meaningful difference in healthcare for women, infants, and families.
  • You bring at least 3 years of experience in health plan client success, sales operations, or account management, and thrive on tackling complex challenges.
  • Bachelor’s degree required.
  • You’re skilled with Excel and PowerPoint, and familiar with Salesforce.
  • You excel in both written and spoken communication, connecting with clients and team members alike.
  • You’re organized, adaptable, and thrive in environments where priorities shift and you’re empowered to make decisions independently.
  • You’re a creative problem solver and consensus builder, ready to take authority and drive solutions that matter.
  • You’re a confident presenter and a collaborative team player.
  • A clinical background is a plus, but your passion for client success is what sets you apart.
ProgenyHealth positively recruits people from diverse backgrounds, including individuals with disabilities - if you need an accommodation to interview, please contact us by email: careers@progenyhealth.com
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.