ZipRecruiter

Log In

1

Insurance Client Success Manager Jobs in Nebraska

TheKey

Client Relationship Manager

Omaha, NE · On-site

Success is measured by Client satisfaction and retention. We require a person who engages others ... Current driver's license and proof of insurance Physical Requirements: * Ability to travel to ...

Shared Success Center

Insurance Producer

Omaha, NE · On-site

Step into a dynamic, client-focused role at HomeServices Insurance (HSI) -a trusted name under the ... Foster referral relationships with all real estate personnel including agents, office managers and ...

previous page

Showing results 41-60

All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Nebraska

Insurance Client Success Manager information

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What job categories do people searching Insurance Client Success Manager jobs in Nebraska look for?

The top searched job categories for Insurance Client Success Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Insurance Client Success Manager jobs?

Cities in Nebraska with the most Insurance Client Success Manager job openings:

Insurance Client Success Manager jobs near you

Senior Technical Program Manager

RAKS Group LLC

Omaha, NE • On-site

Other

Posted 6 days ago

Job description

We re looking for a Senior Technical Program Manager to lead and scale high visibility client onboarding programs at Fiserv. You ll bridge engineering, product, professional services, account teams and our clients to deliver predictable, secure, and fast time to value for new integrations and migrations. What you ll do Lead end to end technical onboarding programs for strategic clients: define scope, milestones, success criteria and acceptance for each engagement. Build and run repeatable onboarding frameworks, playbooks, templates and automation to reduce cycle time and operational effort. Manage technical integration projects (APIs, data migrations, connectors, batch/real time flows) including architecture handoffs, environment provisioning, and release coordination. Serve as the senior client facing program lead: run kickoff, status reviews, steering committees and executive communications; set expectations and escalate proactively. Coordinate cross functional delivery across engineering, product, security, compliance, QA, operations, professional services and third party vendors. Identify, track and resolve technical and commercial dependencies and risks (data mapping, security reviews, legal/contract milestones, implementation windows). Drive readiness for go live and early production support: runbooks, run / rollback plans, monitoring, alerts, SLA handoffs to operations and client success. Measure and improve onboarding outcomes: time to value, launch success rate, change request frequency, customer satisfaction (NPS/CSAT) and operational cost. Mentor and enable implementation teams to adopt best practices (agile delivery, backlog hygiene, release checklists) and continuously improve throughput. Partner with product and GTM teams to influence product roadmap based on onboarding learnings and recurring client requirements. What we expect you to bring

Required
7+ years of program or project management experience with at least 3 years leading technical, client facing onboarding or implementation programs. Demonstrated track record delivering complex integrations (APIs, ETL/data migrations, SSO, payment/transaction systems) across multiple engineering teams. Strong client facing skills with the ability to present to senior executives, set expectations and drive decisions.

Technical fluency:
cloud architectures (AWS/Azure/Google Cloud Platform), REST APIs, authentication/authorization patterns, data mapping/transformation concepts and CI/CD. Proven experience managing multi party dependencies (internal teams, vendors, client IT) and negotiating trade offs under time pressure. Experience with delivery and collaboration tools (Jira, Confluence, Salesforce or equivalent) and with program artifacts (roadmaps, RAID logs, decision logs). Excellent written and verbal communication, organization and stakeholder management skills. Preferred Bachelor s degree in Computer Science, Engineering, Information Systems or equivalent experience. Experience in regulated industries (financial services, payments, healthcare) and familiarity with compliance reviews (PCI, SOC, KYC/AML). Prior experience building onboarding playbooks, automation for provisioning or data validation tools. Certifications such as PMP, SAFe, Certified ScrumMaster. Core competencies Client empathy and service orientation prioritize client success while protecting product integrity and delivery timelines. Strategic delivery mindset align onboarding plans to business outcomes and customer value. Influence without authority build consensus across distributed teams and external stakeholders. Risk based decision making surface trade offs early and lead pragmatic mitigations. Continuous improvement use metrics and feedback loops to scale and standardize repeatable processes.


Apply