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Insurance Client Success Manager Jobs in Delaware

Relation Insurance

Account Manager

Newark, DE · On-site

... growth and success. WHAT WE'RE LOOKING FOR The Account Manager manages the overall client ... Partners in the strategic development of insurance plans tailored to client needs. * Acts as field ...

Globe Life: Moore Organizations

Provide life insurance and financial protection solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business ...

Globe Life: Moore Organizations

Provide life insurance and financial protection solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business ...

Globe Life: Moore Organizations

Provide life insurance and financial protection solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business ...

Globe Life: Moore Organizations

Provide life insurance and financial protection solutions to families and individuals Educate clients on policies that prevent financial disaster during times of loss Manage your own book of business ...

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Insurance Client Success Manager information

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are popular job titles related to Insurance Client Success Manager jobs in Delaware?

For Insurance Client Success Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Insurance Client Success Manager jobs in Delaware look for?

The top searched job categories for Insurance Client Success Manager jobs in Delaware are:

What cities in Delaware are hiring for Insurance Client Success Manager jobs?

Cities in Delaware with the most Insurance Client Success Manager job openings:

Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Remote job distribution.

Team Leader of Client Relationship Management

CSC (Corporation Service Company)

Wilmington, DE • On-site

Full-time

PTO

Posted 12 days ago

Job description

Regional Leader, Strategic Account Management

Hybrid 

Wilmington, DE 

Mon-Fri 8am-5pm

Join CSC as a Client Relationship Manager in the Operations department. Lead a team, drive market growth, and ensure top-tier customer satisfaction. Be part of our global success story and contribute to our impressive growth. As a Regional Leader, Strategic Account Management, you will play a vital role in overseeing and developing a team of Strategic Account Managers. Your primary focus will be to drive growth and maintain strong relationships with our top-tier clients. You'll collaborate with various teams to create effective account strategies and ensure the delivery of exceptional quality. With your leadership and strategic mindset, you'll contribute to CSC's continued success and expansion.

If you want to contribute to a global success story, you'll fit right in at CSC. As the world's leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 8,500+ people around the globe. Since 2010, our business has doubled in value. You can be part of this impressive growth.
As a Regional Leader, Strategic Account Management, you will oversee a team of Strategic Account Managers, drive growth in your market and ensure that the highest standards of quality are being delivered to our customers.  Additional duties are as follows:
    Lead, develop and manage a team od SAM's
    Collaborate with Product, Sales & Service Team leaders to build account strategies to retain and grow Top Tier accounts within market;
    Identify, expand and build strategic, trusted relationships with senior-level decision makers within accounts in market;
    Help define, plan and drive strategic initiatives as part of Global SAM Leadership Team 


Anticipated level of experience (years/degree/qualifications) for this role:
   Bachelor's Degree
   5-7 years B2B account management/sales experience with Global 2000 companies.  Will accept less experience with Graduate Degree in business and law.

#CSC

#CSCCareers

#LI-SL1

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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