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Insurance Claims Jobs in Springfield, MA (NOW HIRING)

Archgroup

Director, Ocean Marine Claims

Hartford, CT

$131K - $177K/yr

Position Summary Arch Insurance Group Inc., (AIGI), has an opening with the Claims Division on the Marine team as a Director, Ocean Marine Claims. The responsibilities of this role will focus heavily ...

Archgroup

Director, Ocean Marine Claims

Hartford, CT · On-site

$131K - $177K/yr

Position Summary Arch Insurance Group Inc., (AIGI), has an opening with the Claims Division on the Marine team as a Director, Ocean Marine Claims. The responsibilities of this role will focus heavily ...

Chubb

AVP - Executive Claim Director EPL

Simsbury, CT · On-site

When you think of a job handling insurance claims, you may think about storm damage or auto accidents. Or maybe a large stack of paper? A career in Employment Practices Liability exposes you to ...

General and Cosmetic Dental Office

Be Seen First

Dental Office Receptionist

Manchester, CT · On-site

$544 - $756/wk

Modern office setting Duties: -Handle patients, appointments and phone calls. - Verify insurance coverage and eligibility for patients - Process insurance claims and follow up on outstanding claims ...

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All JobsInsurance Claims JobsInsurance Claims Jobs in Springfield, MA

Insurance Claims information

See Springfield, MA salary details

$12

$23

$42

How much do insurance claims jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for insurance claims in Springfield, MA is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.62 per hour, depending on experience, location, and employer.

Is a claims job a good career?

A claims job in insurance involves evaluating and processing claims to determine coverage and payouts, often requiring strong attention to detail and communication skills. It can offer stable employment, opportunities for advancement, and the potential for specialized certifications, making it a viable career choice for those interested in the insurance industry.

What are the key skills and qualifications needed to thrive as an Insurance Claims Specialist, and why are they important?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

What's the highest paying job in insurance?

In insurance, executive roles such as Chief Underwriting Officer or Chief Risk Officer tend to be the highest paying, often earning six-figure salaries plus bonuses. These positions require extensive experience, leadership skills, and advanced industry knowledge, often supported by professional certifications like CPCU or ARM.

Which claims adjusters make the most money?

Senior claims adjusters, especially those working in specialized areas like catastrophe or large-loss claims, tend to earn the highest salaries in the claims adjusting field. Adjusters with extensive experience, advanced certifications, or working for large insurance companies generally have higher earning potential.

Can I get a claims adjuster job with no experience?

Entry-level claims adjuster positions often do not require prior experience, but candidates typically need strong communication skills, attention to detail, and sometimes a relevant license or certification. Employers may provide on-the-job training to new hires, especially for those with a background in customer service or insurance-related fields.
What are the most commonly searched types of Insurance Claims jobs in Springfield, MA? The most popular types of Insurance Claims jobs in Springfield, MA are:
What are popular job titles related to Insurance Claims jobs in Springfield, MA? For Insurance Claims jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Claims jobs in Springfield, MA look for? The top searched job categories for Insurance Claims jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Claims jobs? Cities near Springfield, MA with the most Insurance Claims job openings:
Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in Springfield, MA as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $48,714 per year, or $23.4 per hour.
Property & Casualty Insurance Claims Operations Consultant, Manager

Property & Casualty Insurance Claims Operations Consultant, Manager

Pwc

Hartford, CT

$99K - $232K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

20th of 58 rated business consultants

Job description

Industry/Sector

Insurance

Specialism

Operations

Management Level

Manager

Job Description & Summary

The Opportunity
As a Property & Casualty Insurance Claims Operations Consultant, Manager, you will play a pivotal role in helping clients optimize their operational efficiency within our P&C Insurance Operations practice. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Analyzing client needs to optimize operational efficiency through Insurance consulting
- Implementing insurance solutions and providing training for seamless integration and utilization
- Leading teams in strategic planning and execution of consulting projects within the insurance sector
- Developing and managing project plans to achieve client objectives and prevent delays
- Utilizing analytical reasoning and business data analytics to enhance client service delivery
- Guiding teams in the application of insurance technology and transformation initiatives
- Supporting client engagements by addressing conflicts and facilitating difficult conversations
- Promoting technology innovation and integration to improve business processes
- Mentoring team members to develop skills and encourage growth beyond comfort zones
- Validating project deliverables to uphold professional and technical standards
- Building relationships with stakeholders to identify opportunities for business improvement
What You Must Have
- At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems
- At least 4 years of experience
What Sets You Apart
- Excelling in business data analytics and strategic planning
- Implementing technology solutions in insurance operations
- Managing complex projects with a focus on client satisfaction
- Leading teams in insurance transformation initiatives
- Utilizing analytical reasoning to solve operational challenges
- Embracing change and fostering innovation in processes
- Mentoring team members to enhance their professional growth

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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