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Insurance Claims Processing Jobs in Kansas (NOW HIRING)

pcg

Regional Claims Liaison II

Lenexa, KS

$65K - $101K/yr

Minimum of 5 years of insurance experience in a fast-paced environment * Multi-line commercial claims experience * Understanding of civil litigation process * Willingness to adapt and learn

Sedgwick

Claims Representative , Auto

Wichita, KS · On-site

$50K/yr

Communicates claim action/processing with insured, client, and agent or broker when appropriate ... Performs coverage, liability, and damage analysis on all claims assignments. * Performs other ...

Sedgwick

Claims Representative , Auto

Topeka, KS · On-site

$50K/yr

Communicates claim action/processing with insured, client, and agent or broker when appropriate ... Performs coverage, liability, and damage analysis on all claims assignments. * Performs other ...

Sedgwick

Claims Representative , Auto

Overland Park, KS · On-site

$50K/yr

Communicates claim action/processing with insured, client, and agent or broker when appropriate ... Performs coverage, liability, and damage analysis on all claims assignments. * Performs other ...

AIG

Claims Specialist I

Lenexa, KS · On-site

Effectively manage litigation process and defense counsel to ensure timely and cost-effective ... Reimagining insurance to make a bigger difference to the world American International Group, Inc ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Kansas

Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Kansas?

For Insurance Claims Processing jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Kansas look for?

The top searched job categories for Insurance Claims Processing jobs in Kansas are:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Regional Claims Liaison II

pcg

Lenexa, KS

$65K - $101K/yr

Full-time

Re-posted 9 days ago

Job description

Job Description 
 
PCG is seeking an experienced Regional Claims Liaison for its corporate operations located in Lenexa, KS. The primary responsibility of the position will be to diligently manage our internal claims process for Auto and General Liability Claims.  This includes holding our vendors, including third-party claims administrators (TPA), attorneys, etc. accountable to achieve timely and cost-effective resolutions. The Risk and Insurance Department at PCGis a closely integrated team that provides support to all aspects of our company including Operations, Finance, Legal, Human Resources, Fleet, Strategic Development and others. Cross-training in the other disciplines within our team is critical.This individual will report directly to the Manager, Risk & Insurance Claims with duties to include:
 
  • Diligently manage all aspects of assigned claims from first report through claim closure. 
  • Frequent communication with our branch operations and vendor partners to direct the investigation, resolution strategy, litigation management, reserving, etc.  
  • Build strong relationships with our branch operations.
  • Continually review, assess and expand our vendor partner relationships to achieve best-in-class results.  
  • Willingness to cross train in other lines of coverage and multi-state jurisdictions.
  • Maintain a paperless claim file in the department online system (Origami Risk Management Information System) with well documented claim notes. 
  • Provide in-person and virtual training on best practices to our branch and field operations.
  • Clear and concise communication both verbal and written is necessary.
  • Provide excellent customer service. 
Salary range: $65,800-$101,000 annual salary plus a non-guaranteed annualized bonus program.
 
Basic Requirements 
  • Minimum of 5 years of insurance experience in a fast-paced environment 
  • Multi-line commercial claims experience
  • Understanding of civil litigation process
  • Willingness to adapt and learn
  • Multitasking ability
  • Excellent communication skills
  • Proactive disposition
  • Customer Services skills
  • Proficiency with Microsoft Office applications
Preferred Requirements 
  • Construction knowledge preferred
  • Local to the KC metro area

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