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Insurance Claims Manager Jobs in Ohio (NOW HIRING)

Communicarehealth

Managed Care Claims Validator

Blue Ash, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Office Manager, Regional Director of Finance, MDS, Case Management, and others. The CBO claims ... The PCC data to validate on the claim may be contained within areas of the Census, AR Insurance ...

Tata Consultancy Service Limited

Claims Consultant

Westerville, OH · On-site

$48K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management Performs other duties or participates in special projects as assigned Requirements: 1+ year of Disability/FMLA/PFL claims or insurance claims experience Experience working with FINEOS ...

Erie Insurance

Claims Facilitator

Columbus, OH · On-site

$40K - $64K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Information Management Skills * Job-Specific Knowledge Qualifications Minimum Educational and ...

Hauser Inc

Claims Advocate

Cincinnati, OH · On-site

Minimum of 5+ years of claims experience within the property and casualty insurance industry. * Strong knowledge of complex coverage analysis and policy interpretation, with experience managing ...

Core Specialty

AVP Surety Claims

Cincinnati, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Engage in rigorous ALAE control and management, by competently selecting, instructing and managing ... We offer medical, dental, vision, and life insurances; short and long-term disability; a Company ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Ohio

Insurance Claims Manager information

See Ohio salary details

$33.3K

$83.5K

$132.1K

How much do insurance claims manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for insurance claims manager in Ohio is $83,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $99,800.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What are the most commonly searched types of Insurance Claims jobs in Ohio?

The most popular types of Insurance Claims jobs in Ohio are:

What are popular job titles related to Insurance Claims Manager jobs in Ohio?

For Insurance Claims Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Ohio look for?

The top searched job categories for Insurance Claims Manager jobs in Ohio are:

What cities in Ohio are hiring for Insurance Claims Manager jobs?

Cities in Ohio with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Ohio as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 94% In-person, 4% Hybrid, and 2% Remote job distribution, with an average salary of $83,529 per year, or $40.2 per hour.

Claims Process Lead - Level20

Progressive Casualty Insurance Company

Cleveland, OH • On-site

$120K - $170K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 596 frontline employees who took The Breakroom Quiz

70th of 306 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims process lead at Level20, you'll lead the development of claims operations and service strategies for the launch of a new product being brought to market. In this role, you'll partner across the organization to design scalable claims processes, establish operational best practices, and help build a high-performing claims organization from the ground up. You'll serve as a subject matter expert on claims operations and industry best practices, providing strategic guidance that helps shape business decisions, improve efficiency, and enhance the customer experience.
At Level20 (https://www.Level20.com and https://www.progressive.com/careers/our-teams/level20/), Progressive's growth incubator, we fuel growth for the company through the exploration and development of new-to-market products. Our team has the backing of Progressive, which gives us access to a larger resource pool than a traditional start-up.
This is a hybrid role in downtown Cleveland OH (Office Location: 800 W Saint Clair Ave STE 200, Cleveland, Ohio 44113) with free parking. Work-from-home-days are possible for this position (Monday and Friday).
Minimum qualifications

  • A minimum of 10 years of experience in business operations for consumer products and/or property and casualty insurance companies with digital and/or business to business distribution and support models
  • Bachelor's degree or higher and a minimum of 7 years business operations for consumer products and/or property and casualty insurance companies with digital and/or business to business distribution and support models
Preferred skills
  • Experience with pet insurance claims
  • Demonstrated success leading claims operations, including process design, operational excellence, and continuous improvement initiatives
  • People leadership experience, including building, coaching, and developing high performing claims teams
  • Experience leading organizational change initiatives
  • Demonstrated ability to navigate ambiguity, influence key stakeholders, and drive business outcomes
Compensation
  • $120,000 - $170,000/year
  • Gainshare annual cash incentive payment up to 40% of your eligible earnings based on company performance
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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