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Insurance Claims Manager Jobs in Michigan (NOW HIRING)

The EMAC Group

Mortgage Claims Specialist

Detroit, MI · On-site

ESSENTIAL POSITION FUNCTIONS • Review, analyze, and ensure timely settlement of investor and mortgage insurance claims and manage aging claims to determine status and bring to closure and request ...

Great American Insurance Group

$69K - $92K/yr

Manages an inventory of claims to evaluate compensability/liability. * Plans and conducts claim ... Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Michigan

Insurance Claims Manager information

See Michigan salary details

$30.5K

$76.6K

$121.2K

How much do insurance claims manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance claims manager in Michigan is $76,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $91,500.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Michigan? The most popular types of Insurance Claims jobs in Michigan are:
What are popular job titles related to Insurance Claims Manager jobs in Michigan? For Insurance Claims Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Michigan look for? The top searched job categories for Insurance Claims Manager jobs in Michigan are:
What cities in Michigan are hiring for Insurance Claims Manager jobs? Cities in Michigan with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $76,579 per year, or $36.8 per hour.

Commercial Claims Advocate

Kapnick & Company, Inc.

Adrian, MI • On-site

Full-time

Re-posted 22 days ago

Job description

Description
Founded in 1946, Kapnick Insurance is an independent insurance advisory firm with Michigan roots and a global reach. Our 180+ colleagues provide expert guidance and creative problem solving pertaining to business insurance, risk solutions, employee benefits, worksite well-being, and personal insurance to a vast and diverse base of clients worldwide. For over 75 years, companies and individuals have looked to Kapnick as a trusted advisor, providing solutions that protect their operations and employees.
This Commercial Claims Advocate position works within our Property and Casualty division. They assist commercial clients in reporting claims and provide support should a problem occur. They also maintain loss history records, documents and communications relating to Commercial Insurance Claims.
The Commercial Claims Advocate essential functions include:
  • Review insurance policy to determine the coverage in conjunction with the Client Executive and Account Executive
  • Prepare insurance claims forms and related documents and review them for completeness
  • Transmit claims to proper carriers for notification and handling
  • Provide customer service such as limited instruction on proceeding with claims or referrals to auto repair facilities or local contractors
  • Maintain loss history and notes in the agency management system (EPIC)
  • Follow up on claims as necessary
  • Act as liaison between insured/claimant and insurance company providing adjusters with appropriate coverage information
  • Provide back up to self-insured claims administration
  • Provide back up for Select and Personal Lines claims

Requirements
Requirements
To be considered for the Commercial Claims Advocate position, you should have:
  • Commercials Claims Experience: Required
  • Ability to understand policy forms, coverage descriptions, and the firm's procedures
  • Ability to use logical reasoning to identify the strength and weakness of alternative solutions, conclusions, or approaches to problems
  • Familiar with Microsoft Office (Word, Excel, Outlook, etc.)

What's in it for you?
  • A team-based approach to client management
  • Flexibility
  • Full benefits package
  • 11 paid holidays including your birthday!
  • Competitive Salary
  • Profit sharing (after a year of service)
  • Bonus potential
  • A caring workplace culture that has something for everyone

Have you got what it takes to join our winning team? Apply today and let's find out!
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