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Insurance Claims Processing Jobs in Michigan (NOW HIRING)

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

We are looking for highly detailed, analytical and assertive individuals to assist with the insurance claims process. If you love a challenge and are looking to take a step towards a rewarding career ...

The AF Group

Claims Processing Associate

Lansing, MI · On-site

$18 - $24.25/hr

Processes Workers' Compensation claims retrieved from Open Pool queues or via telephone; codes body ... Insurance Institute of America (IIA) or other insurance related coursework. Knowledge of Workers ...

Emergent Holdings

Claims Processing Associate

Lansing, MI · On-site

$18 - $24.25/hr

Processes Workers' Compensation claims retrieved from Open Pool queues or via telephone; codes body ... Insurance Institute of America (IIA) or other insurance related coursework. Knowledge of Workers ...

gedc

Claims Resolution Representative

Southfield, MI · Hybrid

Excellent organizational and time management skills * 3+ years Dental Front Desk or Medical or Dental Claims Processing experience * Prior experience with insurance or accounts receivable (denied ...

Centre Smiles Dental

Insurance Coordinator

Paw Paw, MI

$18 - $23/hr

Claims Processing * Prepare and submit accurate dental insurance claims electronically and by mail * Attach necessary documentation including narratives, x-rays, and periodontal charts * Track claim ...

The EMAC Group

Mortgage Claims Specialist

Detroit, MI · On-site

POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...

The EMAC Group

Mortgage Claims Specialist

Detroit, MI · On-site

POSITION SUMMARY The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout ...

Randstad

Insurance Claims Adjuster - Hybrid

Howell, MI · On-site

$23.99 - $24/hr

... claims team starting on a temp-hire basis. The Hanover Insurance Group is an industry leading ... Responsibilities: ● You are responsible for performing claim processing and payment functions on ...

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Michigan? For Insurance Claims Processing jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Michigan look for? The top searched job categories for Insurance Claims Processing jobs in Michigan are:
What cities in Michigan are hiring for Insurance Claims Processing jobs? Cities in Michigan with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Michigan as of May 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution.

Claims Assistant

Cherokee Insurance Company

Wolverine, MI • On-site

$17.75 - $22.75/hr

Full-time

Posted 5 days ago

Job description

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in search of an
Claims Assistant
to work on-site at our corporate office located in Sterling Heights, MI. We are looking for highly detailed, analytical and assertive individuals to assist with the insurance claims process. If you love a challenge and are looking to take a step towards a rewarding career, apply today!
The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and closing claims. The Claims Assistant I reports on a daily basis directly to the Claims Coordinator, and from time-to-time to the Claims Manager.
Specific tasks include, but are not limited to:
  • Check for police reports online and if available attach them to claim.
  • Get mail when mail is called.
  • Process BRICS payments.
  • Process stop pays.
  • Process form letters and miscellaneous documents for adjusters.
  • Distribute incoming faxes.
  • Proofread, attach and mail out BX payments.
  • Process total loss titles.
  • Report claims to ISO.
  • Run claim searches and address searches in ISO.
  • Send out certified letters.
  • Answer claims calls.
  • Provide customer service to insureds, claimants and other parties.
  • Help back up front desk/phones when needed.
  • Run title searches and MVRs.
  • Process subrogation payments.
  • Assist adjusters in processing documents when they are working from home.
  • Process Right Signature requests.
  • Scan claim files to adjusters when requested.
  • Check with adjusters and offer assistance if needed.

In Claims Coordinator's Absence:
  • Print off Review Works and distribute to adjusters.
  • Pull daily mail and distribute.
  • Assign new claims in BX.
  • Monitor and distribute claims emails.
  • Scan and send field adjusters' mail.

Skills/Qualifications: Computer literacy required. Must have or be able to gain proficiency in various types of software. Good oral and written communications skills required. Good customer service skills required. Must be able to manage time and prioritize multiple tasks. Must develop good conceptual knowledge of insurance claims processing at Wolverine and assist in efficiently carrying out and implement improvements to the same.
Level: Entry level, with increasing responsibility and advancement opportunity based on needs and performance.
Education: College coursework preferred but not required. High school diploma required.

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