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Insurance Claims Manager Jobs in Kentucky (NOW HIRING)

Erie Insurance

Claims Supervisor

Lexington, KY

$88K - $141K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Duties and Responsibilities * Manages overall operations of designated area of authority.

Erie Insurance

Claims Supervisor

Lexington, KY · On-site

$88K - $141K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Duties and Responsibilities * Manages overall operations of designated area of authority.

PharMerica

Claims Processing Supervisor

Louisville, KY · On-site +1

Pet Insurance * Employee wellness and discount programs Responsibilities • Works in conjunction with the 3rd Party Claims Manager to establish specific associate goals, department wide goals ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Kentucky

Insurance Claims Manager information

See Kentucky salary details

$30.4K

$76.3K

$120.7K

How much do insurance claims manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance claims manager in Kentucky is $76,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $91,200.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Kentucky? The most popular types of Insurance Claims jobs in Kentucky are:
What are popular job titles related to Insurance Claims Manager jobs in Kentucky? For Insurance Claims Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Kentucky look for? The top searched job categories for Insurance Claims Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Insurance Claims Manager jobs? Cities in Kentucky with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $76,310 per year, or $36.7 per hour.

Insurance Claims Analyst

ARM Strong Receivables Management, Inc.

Louisville, KY • On-site, Remote

$21 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
SubroIQ is seeking an Insurance Claims Analyst as we continue to grow our team! This position electronically reviews insurance policies and claims to identify balances due from policyholders. Insurance Claims Analysts also perform daily problem-solving on previously billed invoices and support the internal recovery department.
Job Responsibilities:
  • The Claims Analyst is responsible for all preparatory work needed before releasing the file to an Examiner
  • Initial file investigation to determine the cause and details surrounding a P&C claim and qualify it for additional recovery efforts
  • Retrieval of relevant documents to support recovery efforts
  • Capture of essential file elements from documents and internet databases
  • Ability to interpret file information and determine the relevance of the information
  • Review electronic files for recovery potential
  • Review and verify recovery potential by reviewing client files
  • Handle special projects as assigned
  • Review client online system to obtain relevant information for the subrogation file
Job Requirements:
  • Positive attitude and willingness to learn
  • Strong attention to detail and the ability to problem-solve complex situations
  • Above average communication and organizational skills are required. There may be interaction with the client's employees.
  • Good typing skills are a must. Ability and judgment to apply processes and procedures and to operate varied equipment.
  • Must be self-motivated with the ability to generate imaginative work or ideas that affect simple, routine activities
Compensation and Benefits:
  • Salary is $21-$26 per hour plus bonus (DOE)
  • Minimal cost to the employee for employee health care benefits including Medical, Dental, Vision and Supplemental insurance coverage
  • Paid Time Off - Employees accrue 18 days in their first year!
  • Paid Holidays - (9) total
  • 401(k) plan with 100% employer match
We look forward to you joining the team!
ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
ARMStrong Insurance Services Terms and Conditions: Terms and Conditions - ARMStrong Insurance Services
ARMStrong Insurance Services Privacy Policy: https://armstrong-is.com/privacy-policy/

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