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Insurance Claims Associate Jobs in Chicago, IL (NOW HIRING)

Kelly Services

Insurance Claims Associate

Lombard, IL · Hybrid

$22/hr

We at Kelly ® hear you, and we're here for you! We're seeking an Insurance Claims Associate in Lombard, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new ...

Kelly Services

Insurance Claims Associate

Lombard, IL · Hybrid

$22/hr

We at Kelly ® hear you, and we're here for you! We're seeking an Insurance Claims Associate in Lombard, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new ...

National Express

Claims & Insurance Associate

Warrenville, IL · On-site

$18.25 - $24.75/hr

Claims And Insurance Associate Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service ...

Summit School

Claims & Insurance Associate

Warrenville, IL · On-site

$60K - $82K/yr

Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to work on a hybrid basis out of our Corporate Headquarters in Warrenville, Illinois. This position will ...

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All JobsInsurance Claims Associate JobsInsurance Claims Associate Jobs in Chicago, IL

Insurance Claims Associate information

See Chicago, IL salary details

$14

$21

$31

How much do insurance claims associate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for insurance claims associate in Chicago, IL is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What are the main challenges Insurance Claims Associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate, and why are they important?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an Insurance Claims Associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Chicago, IL? The most popular types of Insurance Claims jobs in Chicago, IL are:
What are popular job titles related to Insurance Claims Associate jobs in Chicago, IL? For Insurance Claims Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate jobs in Chicago, IL look for? The top searched job categories for Insurance Claims Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Insurance Claims Associate jobs? Cities near Chicago, IL with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $45,005 per year, or $21.6 per hour.
Insurance Claims Associate

Insurance Claims Associate

Kelly Services

Lombard, IL • Hybrid

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an Insurance Claims Associate in Lombard, IL. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $22.00/hour (Contract till January 2027, possible extension)Shift: 1st - Hybrid schedule (3 days in office, 2 days at home)

Position Overview:
We are seeking a detail-oriented, proactive Insurance Claims Associate to join our team. In this critical role, you will be responsible for ensuring group, benefits, and eligibility information is accurately and timely loaded into applicable systems. You will guarantee that all group/member information is available by the contract effective date to support our claims and customer service teams.

Key Responsibilities:

  • Load groups, benefits, and eligibility data into systems with precision and efficiency.
  • Ensure group/member information is available prior to the contract effective date.
  • Draft account-specific documents and manage renewal of major and national accounts, using standardized templates as a base.
  • Resolve escalated issues in a timely manner, interacting with Underwriting, Products, Billing, Claims, and Integration Teams to mediate risk.
  • Serve as a liaison within operational areas, assisting with projects, initiatives, and process reviews.
  • Partner with customer-facing teams, including Implementation, Operations, and Sales, to deliver consultative and communicative support.
  • Remain task- and deadline-driven based on coverage effective dates, while maintaining high attention to detail.

Qualifications:

  • Experience in benefits administration or group health operations preferred.
  • Excellent analytical and problem-solving abilities.
  • Strong written and verbal communication skills.
  • Ability to work effectively with cross-functional teams and customers.
  • Highly detail-oriented, with strong organizational and time-management skills.
  • Proficiency in relevant systems and Microsoft Office suite.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.