1

Insurance Claims Associate Jobs in Texas (NOW HIRING)

Company-Paid Disability Insurance * Tuition Assistance & Reimbursement * Employee Discount Program ... Associate's or Bachelor's Degree Work Experience: * Required: Customer Service * Desired: Up to one ...

Company-Paid Disability Insurance * Tuition Assistance & Reimbursement * Employee Discount Program ... Associate's or Bachelor's Degree Work Experience: * Required: Customer Service * Desired: Up to one ...

next page

Showing results 1-20

Insurance Claims Associate information

See Texas salary details

$12

$19

$28

How much do insurance claims associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for insurance claims associate in Texas is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What are the main challenges Insurance Claims Associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate, and why are they important?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an Insurance Claims Associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Texas? The most popular types of Insurance Claims jobs in Texas are:
What job categories do people searching Insurance Claims Associate jobs in Texas look for? The top searched job categories for Insurance Claims Associate jobs in Texas are:
What cities in Texas are hiring for Insurance Claims Associate jobs? Cities in Texas with the most Insurance Claims Associate job openings:
Infographic showing various Insurance Claims Associate job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,670 per year, or $19.6 per hour.
Litigated Claims Specialist, General Liability

Litigated Claims Specialist, General Liability

Zurich Insurance Group

Addison, TX โ€ข Hybrid

Other

Re-posted 17 days ago


Job description

At Zurich North America, we are seeking a Litigated Claims Specialist to join our high-performing Commercial General Liability team. If you're passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career.

Theย selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices: Schaumburg, IL or Addison, TX.

ย 

What You Will Do:

In this dynamic role, you'll manage and resolve high-exposure, multi-party commercial general liability claims. Using your litigation expertise and strategic mindset, you will:

  • Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
  • Partner closely with internal and external counsel, underwriters, and risk professionals.
  • Provide clear, timely communication to customers and stakeholders throughout the claim process.
  • Ensure claims are handled in accordance with regulatory standards and company protocols.

You'll be empowered to own your claims portfolio while contributing to Zurich's commitment to industry leadership and customer trust.

ย 

Basic Qualifications:

  • Bachelor's Degree and 3+ years of experience in Claims or Insurance OR
  • Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance OR
  • Completion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance OR
  • High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
  • Must obtain and maintain required adjuster license(s)
  • Knowledge of insurance regulations, markets, and products
  • Proficiency in Microsoft Office

Preferred Qualifications:

  • 5+ years of experience handling Commercial General Liability claims
  • 5+ years of experience handling litigation management
  • Work experience working with a carrier
  • Effective verbal and written communication skills
  • Strong analytical, critical thinking, and problem-solving skills
  • Excellent time management, prioritization, and multi-tasking abilities
  • Experience in team collaboration and building cross-functional relationships
  • Proficiency in explaining complex financial and actuarial concepts
  • Ability to assess the scope and exposure of moderately complex claims
  • Expertise in the reserving process for indemnity and expenses
  • Capability to develop and execute negotiation strategies
  • Skill in identifying nuances in customer and business partner interactions
  • Proficiency in presenting claim resolution information to stakeholders

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewardsย here.]

ย 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future-for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

ย 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Addison, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered:ย Noย 
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRIDย