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Insurance Claims Assistant Jobs in Wisconsin (NOW HIRING)

Trane Limited

Claims Specialist

La Crosse, WI · On-site

$55.10/hr

Review, analyze and process claims per policies and procedures.* Assist offices, plants, and others with claim entry, approval, processes, and policies.* Work on process improvement projects, as ...

New

Chubb

WI · On-site

$55 - $75/hr

Work as many claims as possible. * Assist in resolving complaints from policy holder relative to ... Insurance program, crop-hail program and the other insurance products offered by the company.

New

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Wisconsin

Insurance Claims Assistant information

See Wisconsin salary details

$9

$22

$46

How much do insurance claims assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance claims assistant in Wisconsin is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.96 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Wisconsin?

The most popular types of Insurance Claims jobs in Wisconsin are:

What cities in Wisconsin are hiring for Insurance Claims Assistant jobs?

Cities in Wisconsin with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,884 per year, or $22.1 per hour.

Commercial Claims Account Executive

Acrisure

Stevens Point, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Key responsibilities

  • Serve as the primary claims advocate and point of contact for assigned commercial transportation clients.

  • Manage the full claims lifecycle, including reporting, investigation, monitoring, escalation, and resolution.

  • Analyze claim trends, loss runs, and claims data to identify opportunities for risk reduction and improved claim performance.

Acrisure rating

7.5

Company rating: 7.5 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance

Job description

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

We are seeking a Commercial Claims Account Executive to join our Commercial Transportation team in greater Schaumburg, IL area.

Our Commercial Claims Account Executives serve as trusted advocates for clients throughout the claims lifecycle, helping transportation and fleet accounts navigate complex claims situations while protecting their operational and financial interests. In this role, you will act as the primary liaison between clients, carriers, adjusters, and internal teams, providing expert guidance, claims analysis, and proactive claims management strategies.

Successful candidates will leverage their commercial insurance expertise to drive favorable claims outcomes, identify loss trends, and develop risk mitigation strategies that reduce claim frequency and severity. You will play a critical role in strengthening client relationships by delivering exceptional claims support and consultative service.

As a Commercial Claims Account Executive, you will collaborate closely with Client Advisors, Account Managers, carriers, and claims professionals to ensure prompt claim resolution, effective communication, and superior client experiences. Your understanding of commercial transportation exposures, claims processes, and loss control techniques will be instrumental in helping clients manage both current and future risks.

Our ideal candidate is a proactive problem solver with strong claims management experience, exceptional client advocacy skills, and a passion for helping clients navigate complex insurance claims.

Responsibilities

  • Serve as the primary claims advocate and point of contact for assigned commercial transportation clients.

  • Manage the full claims lifecycle, including reporting, investigation, monitoring, escalation, and resolution.

  • Collaborate with carriers, adjusters, attorneys, medical providers, and third-party administrators to facilitate timely and equitable claims outcomes.

  • Analyze claim trends, loss runs, and claims data to identify opportunities for risk reduction and improved claim performance.

  • Conduct regular claims review meetings with clients to discuss open claims, loss trends, reserve development, and resolution strategies.

  • Assist clients in understanding policy coverages, exclusions, deductibles, and claim reporting requirements.

  • Monitor large-loss and complex claims, ensuring appropriate reserves, investigation activity, and claim handling practices.

  • Advocate on behalf of clients during claim disputes, settlement negotiations, and coverage discussions.

  • Partner with Client Advisors to support account retention, renewal strategy, and prospective business opportunities through claims insights and loss analysis.

  • Support renewal processes by providing claims analytics, loss forecasting, and recommendations for risk improvement.

  • Collaborate with risk management and loss control resources to develop corrective action plans aimed at reducing future losses.

  • Maintain detailed claim documentation and ensure timely communication with all stakeholders.

  • Ensuring compliance with industry regulations and company policies.

  • Providing exceptional customer service and support

  • Meets with clients as needed or directed by client advisor.

  • Serves as technical expert, assisting insureds and department members to resolve complex issues.

Requirements

  • Ability to function independently while collaborating effectively across internal and external teams.

  • Strong understanding of commercial claims processes, coverage interpretation, and claim resolution strategies.

  • Demonstrated ability to manage multiple complex claims while maintaining high levels of organization and attention to detail.

  • Exceptional verbal and written communication skills with the ability to explain complex claims issues clearly and professionally.

  • Strong analytical skills with experience reviewing loss runs, claims data, reserves, and performance metrics.

  • High degree of critical thinking and problem-solving ability.

  • Ability to prioritize competing demands in a fast-paced environment.

  • Ability to demonstrate advanced level proficiency with a variety of technology including MS Office

  • Experience working with Agency Management Systems; Applied Epic experience preferred.

  • Knowledge of carrier claims systems and claims reporting platforms.

  • Complies with continuing education requirements for agent licensing as well as professional designations.

  • Commitment to remaining informed on industry developments, coverage changes, and emerging transportation risks.

Education and Experience

  • Bachelor's degree in Business, Risk Management, Insurance, or a related field preferred.

  • Minimum of 5+ years of commercial insurance claims, risk management, or commercial lines account management experience.

  • Commercial transportation, trucking, or fleet claims experience strongly preferred.

  • Active Property and Casualty Insurance License required

  • Insurance designations such as ARM, CPCU, CRM, CIC highly preferred but not required

#LI-LS1

#LI-Hybrid

Pay Details:

The base compensation range for this position is $70,000 - $120,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.

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