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Insurance Claims Assistant Jobs in Antigo, WI (NOW HIRING)

Kocourek Chevrolet

Parts Counterperson

Wausau, WI

What You'll Do: * Assist customers, technicians, and service advisors with parts inquiries in ... Process parts orders, returns, and warranty claims * Maintain an organized and well-stocked parts ...

Kocourek Chevrolet

Parts Counterperson

Wausau, WI · On-site

What You'll Do: * Assist customers, technicians, and service advisors with parts inquiries in ... Process parts orders, returns, and warranty claims * Maintain an organized and well-stocked parts ...

Kocourek Chevrolet

Parts Counterperson

Wausau, WI · On-site

What You'll Do: * Assist customers, technicians, and service advisors with parts inquiries in ... Process parts orders, returns, and warranty claims * Maintain an organized and well-stocked parts ...

Kocourek Chevrolet

Parts Counterperson

Wausau, WI · On-site

What You'll Do: * Assist customers, technicians, and service advisors with parts inquiries in ... Process parts orders, returns, and warranty claims * Maintain an organized and well-stocked parts ...

Alera Group

Personal Lines Account Manager

Wausau, WI

$48K - $65K/yr

... insurance clients. This role partners closely with Producers and Account Managers to service ... Submit and support claims with carriers, assisting clients through escalated claim issues as needed

Kocourek Subaru

Parts Counterperson

Wausau, WI · On-site

What You'll Do: * Assist customers, technicians, and service advisors with parts inquiries in ... Process parts orders, returns, and warranty claims * Maintain an organized and well-stocked parts ...

Kocourek Subaru

Parts Counterperson

Wausau, WI · On-site

What You'll Do: * Assist customers, technicians, and service advisors with parts inquiries in ... Process parts orders, returns, and warranty claims * Maintain an organized and well-stocked parts ...

All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Antigo, WI

Insurance Claims Assistant information

See Antigo, WI salary details

$10

$23

$49

How much do insurance claims assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance claims assistant in Antigo, WI is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.69 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What cities near Antigo, WI are hiring for Insurance Claims Assistant jobs?

Cities near Antigo, WI with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Antigo, WI as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,956 per year, or $23.5 per hour.

Administrative Assistant- Billing

Wausau Comprehensive Treatment Center

Wausau, WI • On-site

$17 - $22.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Establish, maintain, and retrieve general files for the clinic or department.

  • Manage and coordinate administrative programs or office activities, including scheduling appointments and handling correspondence.

  • Use computer software to create spreadsheets, manage databases, and prepare reports, memos, invoices, or other documents.

Job description

Overview

Outpatient Opioid Treatment Program (OTP)

Seeking: Administrative Assistant - Medical Billing 

Onsite: Wausau, WI

Part Time Hours: (20 hours/week)

  • Flexible days: Monday - Friday Mornings

Our Benefits: 

  • Semi-Annual Bonus Program
  • Medical, Dental, and Vision insurance
  • Competitive 401(k) plan
  • Paid vacation and sick time
  • Early morning hours offering a great work/life balance
  • Opportunity for growth that is second to none in the industry

Our Team:

Wausau Comprehensive Treatment Center (CTC), located in Wausau, WI, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Job Responsibilities:

  • Establish, maintain and retrieve general files for clinic or department.
  • Manage and coordinate administrative programs or office activities.
  • Use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents.
  • Answer telephones, takes messages or transfer calls.
  • Schedule appointments and update calendars.
  • Assist in arranging staff meetings, handle incoming/outgoing mail and faxes, prepare memos, invoices, or other reports.
  • Maintain databases and filing systems, whether electronic or paper.
  • Perform basic bookkeeping as needed.
  • May work with patients to secure billing information, reconciling billing reports and verifying insurance for patients.
  • Perform duties using specific knowledge of medical terminology and clinic procedures.
Qualifications

Your Education, Skills and Qualifications:

  • High School Diploma or GED equivalent is required.
  • 2+ years of experience in medical billing and coding required. Experience in mental health or addiction treatment clinics would be a strong advantage.
  • Knowledge of administrative processes and systems, such as word processing and spreadsheet software, managing files, and patient records.
  • Knowledgeable in handling insurance claims, including Medicare, Medicaid, and private insurers, as well as dealing with issues such as claim denials and appeals.
  • Precision in coding and entering patient data is key to preventing errors in billing and ensuring proper reimbursement.
  • Ability to resolve billing issues, including identifying and addressing coding errors, disputed claims, and underpayments.
  • Ability to communicate effectively with patients, providers, and insurance companies to clarify billing issues or discrepancies, both verbally and in writing.
  • Understanding of HIPAA regulations to ensure that patient information is handled securely and confidentially; high discretion with confidential information.
  • Ability to handle multiple tasks, keep track of numerous patient records, and meet deadlines.

Ideal Skills & Traits:

  • Patient Advocacy: Often, MAT patients may face challenges with insurance or financial matters. The billing specialist should be compassionate and able to advocate on behalf of patients to ensure they receive the appropriate coverage and care.
  • Familiarity with MAT Protocols and Guidelines: The billing specialist should understand how Medication-Assisted Treatment works, including services like opioid substitution therapy (e.g., methadone, buprenorphine) and how these treatments are billed differently from other medical services
  • Technology Savvy: Proficiency in using electronic health records (EHR) systems and other relevant healthcare technologies.
  • Work Environment: Must be comfortable working in an opioid treatment program (OTP) recovery environment

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.

#LI-CTC

#LI-BS1

Employment Type: PART_TIME

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