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Insurance Claims Analyst Jobs in Ohio (NOW HIRING)

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Insurance Claims Analyst information

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$15

$24

$42

How much do insurance claims analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance claims analyst in Ohio is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims analyst, and why are they important?

To thrive as an Insurance Claims Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or insurance, often supported by a relevant degree. Familiarity with claims management software, industry databases, and sometimes certifications like AIC (Associate in Claims) are typically required. Excellent communication, problem-solving abilities, and negotiation skills help you stand out in this position. These skills are important because they ensure accurate claims processing, reduce risk for the company, and maintain positive client relationships.

What are some common challenges an insurance claims analyst faces when evaluating complex claims?

Insurance Claims Analysts often encounter challenges such as interpreting ambiguous policy language, investigating potential fraud, and balancing the need for thoroughness with timely claim resolution. Navigating communication with policyholders and third-party vendors can also be demanding, especially when documentation is incomplete or disputed. Staying up-to-date with changing regulations and internal procedures is crucial for accurate assessments and maintaining compliance.

What is the difference between Insurance Claims Analyst vs Insurance Underwriter?

AspectInsurance Claims AnalystInsurance Underwriter
CredentialsBachelor's degree, certifications like CPCU or AIC often preferredBachelor's degree, certifications like CPCU or AIC often preferred
Work EnvironmentOffice setting, analyzing claims, interacting with claimants and adjustersOffice setting, assessing risks, reviewing applications and policies
Employer & IndustryInsurance companies, claims departmentsInsurance companies, underwriting departments
Search & Comparison IntentUnderstanding claims processing and analysisUnderstanding risk assessment and policy issuance

Insurance Claims Analysts focus on evaluating and processing insurance claims, ensuring proper payout and compliance. Insurance Underwriters assess risks and determine policy terms. While both roles require similar credentials and work within insurance companies, Claims Analysts handle existing claims, whereas Underwriters focus on evaluating potential clients before issuing policies.

What does an insurance claims analyst do?

An Insurance Claims Analyst reviews and evaluates insurance claims submitted by policyholders to determine their validity and the extent of the insurer’s liability. They gather and analyze information, such as medical records or accident reports, and may communicate with claimants, witnesses, and professionals to verify details. Their role is crucial in ensuring that claims are processed accurately, fairly, and in accordance with policy terms and regulations.
What are popular job titles related to Insurance Claims Analyst jobs in OH? For Insurance Claims Analyst jobs in OH, the most frequently searched job titles are:
Insurance Claims Analyst jobs near you
Infographic showing various Insurance Claims Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,614 per year, or $24.3 per hour.

Field Claims Representative

Auto Owners Insurance Company

Akron, OH

Full-time

Retirement, PTO

Re-posted 27 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms
  • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
  • Ensure that claims payments are issued in a timely and accurate manner
  • Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience handling property and casualty claims
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred but not required
  • Knowledge of Xactimate software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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