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Insurance Claims Analyst Jobs in Ohio (NOW HIRING)

Who We Want As a Claims Analyst, you will serve as a subject matter expert and critical problem ... the insurance industry. * 5+ years of experience managing claims required. Experience in cargo ...

Maintain strong technical expertise in property and casualty insurance coverages, workers' compensation laws, legal theory, and carrier claims processes. * Support the development of Claims Analysts ...

... analysis, advocacy, coverage, and dispute resolution. This position will act as liaison between ... Negotiate with insurers and other stakeholders to expedite the resolution of claims. * Consult with ...

Position Summary We are seeking a Claims Specialist to manage the end-to-end life insurance claims ... Strong organizational, analytical, and problem-solving skills. Ideal Candidate Profile Detail ...

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Insurance Claims Analyst information

See Ohio salary details

$15

$24

$42

How much do insurance claims analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance claims analyst in Ohio is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims analyst, and why are they important?

To thrive as an Insurance Claims Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or insurance, often supported by a relevant degree. Familiarity with claims management software, industry databases, and sometimes certifications like AIC (Associate in Claims) are typically required. Excellent communication, problem-solving abilities, and negotiation skills help you stand out in this position. These skills are important because they ensure accurate claims processing, reduce risk for the company, and maintain positive client relationships.

What are some common challenges an insurance claims analyst faces when evaluating complex claims?

Insurance Claims Analysts often encounter challenges such as interpreting ambiguous policy language, investigating potential fraud, and balancing the need for thoroughness with timely claim resolution. Navigating communication with policyholders and third-party vendors can also be demanding, especially when documentation is incomplete or disputed. Staying up-to-date with changing regulations and internal procedures is crucial for accurate assessments and maintaining compliance.

What is the difference between Insurance Claims Analyst vs Insurance Underwriter?

AspectInsurance Claims AnalystInsurance Underwriter
CredentialsBachelor's degree, certifications like CPCU or AIC often preferredBachelor's degree, certifications like CPCU or AIC often preferred
Work EnvironmentOffice setting, analyzing claims, interacting with claimants and adjustersOffice setting, assessing risks, reviewing applications and policies
Employer & IndustryInsurance companies, claims departmentsInsurance companies, underwriting departments
Search & Comparison IntentUnderstanding claims processing and analysisUnderstanding risk assessment and policy issuance

Insurance Claims Analysts focus on evaluating and processing insurance claims, ensuring proper payout and compliance. Insurance Underwriters assess risks and determine policy terms. While both roles require similar credentials and work within insurance companies, Claims Analysts handle existing claims, whereas Underwriters focus on evaluating potential clients before issuing policies.

What does an insurance claims analyst do?

An Insurance Claims Analyst reviews and evaluates insurance claims submitted by policyholders to determine their validity and the extent of the insurer’s liability. They gather and analyze information, such as medical records or accident reports, and may communicate with claimants, witnesses, and professionals to verify details. Their role is crucial in ensuring that claims are processed accurately, fairly, and in accordance with policy terms and regulations.
What are popular job titles related to Insurance Claims Analyst jobs in OH? For Insurance Claims Analyst jobs in OH, the most frequently searched job titles are:
Infographic showing various Insurance Claims Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,614 per year, or $24.3 per hour.

Claims Analyst

Arrive Logistics

Columbus, OH • On-site, Remote

Full-time

Retirement, PTO

Re-posted 19 days ago


Arrive Logistics rating

5.5

Company rating: 5.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
As a Claims Analyst, you will serve as a subject matter expert and critical problem solver, taking full ownership of a portfolio of complex and high-value cargo claims (frequently exceeding $100,000). You will drive comprehensive claim management from initiation to resolution, integrating strategic analysis of claims trends to identify risks and develop proactive solutions. This role demands astute financial oversight, a deep understanding of legal and financial instruments, and leadership in external communications and stakeholder relationships. You will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company's interests and drive strategic outcomes.
What You'll Do
  • Advanced Claims Operations & Trend Analytics: Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements, precisely processing all related financial transactions, and analyzing claims trends to identify recurring issues and significant financial exposure, with actionable findings presented to leadership.
  • High-Level External Relations & Advocacy: Lead and manage all high-level external communications and relationships with minimal management assistance. Independently lead scheduled meetings with external parties, addressing complex inquiries, driving resolutions, and identifying actionable items to bring back to management for strategic consideration.
  • Financial Integrity & Legal Compliance: Comprehensively manage and reconcile all financial aspects of a claims portfolio, ensuring accurate balancing of all receivables and payables. Possess a deep understanding of the distinctions between various payment methods and the strategic reasons for issuing legal documents like releases and assignments of rights in advance of cash payments. Utilize financial insights from claim trends to inform proactive strategies and protect the company's financial interests.
  • Expert Claim Resolution & Mentorship: Master the management of complex and high-value claims, frequently exceeding $100,000. Leverage deep industry knowledge to navigate intricate investigations and apply a comprehensive understanding of regulations, terms, and conditions to all claim values. Provide mentorship and guidance to junior team members on processing claims across the full range of values.
  • Operational Strategy & Cross-Functional Synergy: Leverage deep business acumen and a comprehensive understanding of the transportation industry to strategically oversee claim operations, optimizing efficiency and ensuring adherence to time standards across the team. Drive and foster highly effective, cooperative working relationships with all internal departments, acting as a key liaison to streamline processes and mentor others in collaborative best practices.

Qualifications
  • Bachelor's degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry.
  • 5+ years of experience managing claims required. Experience in cargo claims in a 3PL environment preferred.
  • Exceptional organization skills and high attention to detail.
  • Proficient in Google Suite; conduct basic risk analysis and general data reporting.
  • Superior written and verbal communication skills. You understand that proactive communication is key.
  • Ability to work both independently and collaboratively.
  • Strong critical thinking, judgment, and decision-making skills.

The Perks of Working With Us
  • Take advantage of our comprehensive benefits package, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program.
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!

Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

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