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Insurance Claim Representative Jobs in Tennessee

Freeman

Billing Specialist

Dickson, TN · On-site

$40K - $50K/yr

Strong understanding of insurance claim processes EOBs,CPT/HCPC, ICD-9/10 and reimbursement ... As a representative of Freeman Solutions, LLC, all comments, actions and behaviors have a direct ...

W. R. Berkley

Claims Representative

Nashville, TN · On-site

Responsibilities The Claims Representatives primary job function includes efficiently and ... Maintains current knowledge of insurance line, court decisions which may impact the claim function ...

Quick Roofing LLC

Roofing Sales Consultant

Franklin, TN · On-site

$100K - $250K/yr

... insurance claim process · Prepare and present estimates and proposals · Close sales and maintain strong customer relationships · Partner with project managers to ensure smooth scheduling and job ...

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All JobsInsurance Claim Representative JobsInsurance Claim Representative Jobs in Tennessee

Insurance Claim Representative information

See Tennessee salary details

$6

$22

$36

How much do insurance claim representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claim representative in Tennessee is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $26.20 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but with proper training and experience, it becomes more manageable.

What are popular job titles related to Insurance Claim Representative jobs in Tennessee?

For Insurance Claim Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Representative jobs in Tennessee look for?

The top searched job categories for Insurance Claim Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Claim Representative jobs?

Cities in Tennessee with the most Insurance Claim Representative job openings:

Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,371 per year, or $22.3 per hour.

Insurance Account Representative

Mike Davis - State Farm Agent

Knoxville, TN

$33K - $46K/yr

Full-time

Re-posted 11 days ago

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities include but not limited to:

  • Establish customer relationships and follow up with clients, as needed
  • Develop new service opportunities with both existing and new clients
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate clients about insurance options
  • Develop insurance quotes, makes sales presentations, and close sales
  • Develop ongoing networking relationships
  • Maintain a strong work ethic with a total commitment to success each and every day


As an Agent Team Member, you will receive...

  • Salary plus Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


Requirements:

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Property & Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education


If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.