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Insurance Claim Representative Jobs in Florida (NOW HIRING)

Arlington Toyota

Customer Service Representative

Jacksonville, FL · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Join Our Team as a Customer Service Representative at Arlington Toyota! Location:Greater ... insurance claim. (you will be trained to handle any situation) * Taking Payment- You will be ...

Arlington Toyota

Customer Service Representative

Jacksonville, FL · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Join Our Team as a Customer Service Representative at Arlington Toyota! Location: Greater ... insurance claim. (you will be trained to handle any situation) * Taking Payment - You will be ...

The Whiteside Agency

Cyber Claim Counsel

Tampa, FL · On-site

$111K - $184K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... represents a broad range of salaries for this role across the country. The actual salary for this ... Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime ...

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All JobsInsurance Claim Representative JobsInsurance Claim Representative Jobs in Florida

Insurance Claim Representative information

See Florida salary details

$5

$18

$29

How much do insurance claim representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance claim representative in Florida is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $21.54 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but with proper training and experience, it becomes more manageable.

What are popular job titles related to Insurance Claim Representative jobs in Florida?

For Insurance Claim Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Representative jobs in Florida look for?

The top searched job categories for Insurance Claim Representative jobs in Florida are:

Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,180 per year, or $18.4 per hour.

Customer Service Representative

Arlington Toyota

Jacksonville, FL • On-site

$14.75 - $20.25/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 18 days ago

Job description

Join Our Team as a Customer Service Representative at Arlington Toyota! Location:Greater Jacksonville, Florida About Us:Arlington Toyota is one of Florida's largest automotive dealerships. With our new dealership and over 800 vehicles in stock, we’re selling 600-800 vehicles every month! Located just 7 miles from top beaches, fishing, and golfing (Home of the PGA), our booming market makes this a sought-after location. What We Offer: * Competitive Pay: Based on Experience * Schedule: Mon-Fri Must be Able to Work Weekends on Occasion * Supportive Environment:Comprehensive training and mentoring * Benefits:Health & Dental Insurance, 401(k), Paid Time Off, and Paid Holidays Who We’re Looking For:Ambitious candidates with a desire to improve their quality of life. We need great people to join our team NOW! Apply now for immediate consideration. (SEE FULL JOB DESCRIPTION BELOW) Car Rental Associate In this position you will be working directly with the customer. This job is primarily customer service based, and a friendly face is the first thing the customer wants to see when they walk into our dealership. This is where you come in. A smile is contagious, and a positive attitude can win anyone over. Why? Because some customers will be renting vehicles for fun and other customers are having vehicle trouble, and not very excited to be receiving a rental car. Either way, you will be the person that makes our customers have a great experience renting a car from us at Arlington Toyota…….so prepare to be challenged. Customers are different, and learning from previous interactions will be necessary. Being adaptable and dealing with adversity appropriately is the hallmark of success in this organization. Job Responsibilities * Answering Phones- taking messages, confirming future reservations, calling overdue customers, and making reservations. * Maintaining the Rental Fleet- mileage, fuel, plate expiration, service (oil change, tire rotation etc.) recording damage on check-in and appropriately charging customer. (fleet consists of 80-90 vehicles depending on time of year) * Cleaning the Rental Fleet- You will be required to detail vehicles. (all equipment will be provided) * Making Insurance Claims- When a customer has an accident, you will be required (in some cases) to help the customer make the insurance claim. (you will be trained to handle any situation) * Taking Payment- You will be required to take the customers payment and receipt the payment in our dealer management software (Reynolds and Reynolds) * General Office Work- Organizing paperwork, filing, keeping the workspace clean, making sure all purchase orders and due bills (payments from other departments) are accounted for.

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