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Insurance Claim Representative Jobs in Florida (NOW HIRING)

FCCI Insurance Group

Surety Claim Specialist

Sarasota, FL · On-site +1

$102K - $157K/yr

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 20 ... represent Surety's interests with adverse parties and proactively respond to the most complex ...

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Insurance Claim Representative information

See Florida salary details

$5

$18

$29

How much do insurance claim representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for insurance claim representative in Florida is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $21.54 per hour, depending on experience, location, and employer.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on gaining relevant skills such as customer service, attention to detail, and knowledge of insurance policies. Completing a pre-licensing course and obtaining the required state license are essential steps, and entry-level positions or internships can provide valuable on-the-job training.

Is claim adjusting a dying field?

Claim adjusting remains a vital part of the insurance industry, as insurers need professionals to evaluate and settle claims. While automation and AI are increasingly used for routine tasks, skilled adjusters are still essential for complex cases and customer interactions, ensuring the field continues to evolve rather than decline.

What does an Insurance Claim Representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What kind of claims adjuster makes the most money?

In the insurance industry, specialized claims adjusters such as catastrophe or large-loss adjusters tend to earn higher salaries due to the complexity and scale of claims they handle. These roles often require advanced knowledge, certifications, and the ability to manage high-value or complex cases, which contribute to higher compensation compared to general claims adjusters.

What are the key skills and qualifications needed to thrive as an Insurance Claim Representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

What is an insurance claims representative?

An insurance claims representative is a professional who investigates and evaluates insurance claims to determine coverage and settlement amounts. They review policy details, gather evidence, and communicate with claimants, often using claims management software, to ensure accurate and fair claim processing.

How do Insurance Claim Representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.
What are popular job titles related to Insurance Claim Representative jobs in Florida? For Insurance Claim Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Insurance Claim Representative jobs in Florida look for? The top searched job categories for Insurance Claim Representative jobs in Florida are:
Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Florida as of July 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $38,180 per year, or $18.4 per hour.
Workers' Compensation Claim Representative

Workers' Compensation Claim Representative

The Hartford Financial Services Group, Inc.

Lake Mary, FL • On-site

$56K - $84K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

55th of 298 rated insurance

Job description

Claims Representative - CH09CN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Worker Compensation Claim Representative is accountable to plan, recommend and execute the investigation of worker compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the Claim Representative will work within established procedures in adherence to statutory, regulatory and ethical requirements.
Work Arrangement: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Las Vegas, NV, Lake Mary, FL, San Antonio, TX, Naperville, IL or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.
Start Date: October 5, 2026
Hours: Monday - Friday, core business hours
Responsibilities:
  • Effectively manage workers' compensation claims requiring timely investigations and financial accuracy
  • Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
  • Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants
  • Provide exceptional customer service by establishing and maintaining productive business relationships with customers
  • Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
  • Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
  • Leverage contemporary technology to achieve accurate and efficient claim outcomes
  • Consistently demonstrate professional diplomacy during all interactions with customers
  • Contribute to a courageous culture that promotes collaboration to maximize operational performance and employee engagement
  • Embrace a culture of continuous improvement

Qualifications:
  • Prior workers' compensation insurance claim handling is preferred
  • HS Diploma required, Bachelor's Degree is preferred
  • Demonstrated passion for delivering a superb customer experience
  • Excellent organizational skills, especially regarding prioritizing work activities
  • Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)
  • Superb time management and organizational skills
  • Ability to meet productivity targets in a fast-paced, team-oriented environment
  • Excellent communication skills and negotiation skills
  • Ability to adapt and flourish using industry-changing workflows
  • Excellent written and verbal communication skills
  • Demonstrates active listening to attentively meet the needs of our customers and exhibit empathy during difficult situations
  • Ability to self-manage competing priorities while delivering accurate work within key timelines

Additional Details:
  • As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam within 1 year from your date of hire.

Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$56,391 - $84,587
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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