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Insurance Claim Processor Jobs in Tennessee (NOW HIRING)

Vertek Staffing

Claims Casualty Manager

Franklin, TN · Hybrid

$95K - $118K/yr

... insurance regulations within the 9 states being operated in. This person must also have working knowledge of the Underwriting side of the business and how it affects the claim handling process.

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Insurance Claim Processor information

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$20

$30

How much do insurance claim processor jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance claim processor in Tennessee is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claim Processor vs Insurance Adjuster?

AspectInsurance Claim ProcessorInsurance Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; state licensing or certifications often required
Work EnvironmentOffice setting, processing claims via computer systemsField and office work, inspecting damages and assessing claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles related to claims processingAssessing damage and determining claim payouts

The main difference is that Insurance Claim Processors handle the administrative side of claims, verifying information and processing payments, while Insurance Adjusters evaluate damages and determine claim validity. Both roles require insurance knowledge but differ in responsibilities and work environments.

What are the key skills and qualifications needed to thrive as an insurance claim processor, and why are they important?

To excel as an Insurance Claim Processor, you need strong attention to detail, analytical abilities, and familiarity with insurance policies, often supported by a high school diploma or associate degree. Proficiency with claims management software, databases, and sometimes certification like the Associate in Claims (AIC) is commonly required. Excellent organizational skills, clear communication, and customer service orientation are crucial soft skills for managing case loads and client interactions. These competencies ensure accurate claim handling, efficient workflow, and positive customer experiences, which are vital to maintaining trust and operational success in the insurance industry.

What does an insurance claim processor do?

An Insurance Claim Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of claim information, check for policy coverage, and ensure that all required documentation is complete. Additionally, they may communicate with claimants, healthcare providers, or adjusters to resolve discrepancies and approve or deny claims based on company guidelines. Their work is essential in making sure that claims are handled efficiently and customers receive the appropriate benefits.

What are some common challenges faced by insurance claim processors, and how can they be managed?

Insurance Claim Processors often encounter challenges such as handling high volumes of claims, ensuring the accuracy of documentation, and meeting tight deadlines. To manage these challenges effectively, strong organizational skills and attention to detail are essential, as well as the ability to prioritize tasks and communicate clearly with both clients and internal teams. Many organizations provide ongoing training and supportive team structures to help processors stay updated on changing policies and procedures, making it easier to adapt and perform efficiently.
What are popular job titles related to Insurance Claim Processor jobs in Tennessee? For Insurance Claim Processor jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Insurance Claim Processor jobs in Tennessee look for? The top searched job categories for Insurance Claim Processor jobs in Tennessee are:
What cities in Tennessee are hiring for Insurance Claim Processor jobs? Cities in Tennessee with the most Insurance Claim Processor job openings:
Insurance Claim Processor jobs near you
Infographic showing various Insurance Claim Processor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Emergency Services Specialist I - Contents

Parker Young Construction LLC

Memphis, TN • On-site

Full-time

Re-posted 18 days ago

Job description

Company: McCabe Restoration
Internal Title: Emergency Services Specialist I - Contents
Location: Memphis, TN
Position Type: Full-Time

Job Description

About Us

Endurant Disaster Recovery is a rapidly growing leader in the disaster recovery and restoration industry. Through the strategic acquisition of respected restoration companies including Parker Young Restoration in Georgia and McCabe Restoration in Tennessee, Endurant has expanded its geographic reach, resources, and expertise to better serve communities and businesses throughout the Southeast and Mid-South.

By combining decades of experience in water, fire, storm, mold, contents, and reconstruction services, Endurant delivers comprehensive restoration solutions with the responsiveness of local teams and the strength of a national organization. Our commitment to excellence, innovation, and customer service has positioned us as a trusted partner in helping clients recover from unexpected property losses.

Position Summary

McCabe Restoration, an Endurant Disaster Recovery company, is seeking an Emergency Services Specialist I - Contents to support the recovery and restoration of residential and commercial properties impacted by fire, water, storm, and other property losses. This role is responsible for assessing, documenting, packing, cleaning, and restoring affected contents while ensuring items are handled with care and professionalism throughout the recovery process.

Working closely with property owners, insurance representatives, and restoration teams, the Emergency Services Specialist I helps minimize property loss and accelerate recovery efforts. The ideal candidate is detail-oriented, organized, and committed to delivering exceptional customer service during challenging situations, while maintaining safety, quality, and industry standards in every project.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Valid driver’s license with a clean driving record.
  • Basic knowledge of contents restoration and emergency response procedures.
  • Ability to work flexible hours including nights, weekends, and holidays as needed.
  • Physical ability to lift and move heavy objects and work in challenging environments.

Preferred Qualifications:

  • Certification in Contents Restoration or related emergency services (e.g., IICRC certification).
  • Experience working in emergency services or restoration within the construction industry.
  • Familiarity with insurance claim processes and documentation.
  • Strong communication and customer service skills.
  • Training in OSHA safety standards and hazardous materials handling.

Responsibilities:

  • Respond promptly to emergency calls involving property contents affected by fire, water, mold, or other damages.
  • Conduct detailed assessments and inventories of damaged contents to determine restoration or replacement needs.
  • Coordinate and execute contents pack-out, cleaning, storage, and pack-back processes in accordance with industry best practices.
  • Maintain accurate documentation and reports for insurance claims and client communications.
  • Ensure compliance with safety regulations and company policies during all phases of emergency response and restoration.

Skills:

The required skills enable the specialist to effectively assess damage and execute restoration tasks with precision and care, ensuring client satisfaction and safety. Strong organizational skills are essential for managing inventories and coordinating logistics during emergency responses. Communication skills facilitate clear interactions with clients, insurance representatives, and team members, which is vital for smooth operations and accurate documentation. Preferred skills such as certification and industry experience enhance the specialist’s ability to apply advanced restoration techniques and comply with regulatory standards. Together, these skills ensure that the specialist can respond efficiently to emergencies, minimize property loss, and support the overall recovery process.