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Insurance Claim Processor Jobs in Tennessee (NOW HIRING)

Wellpath

Claims Specialist (Hourly)

Franklin, TN · On-site

The role focuses on reviewing, verifying, and analyzing claim information to determine appropriate payment or denial. This position involves processing new, pended, edited, and returned claims to ...

Wellpath

Claims Specialist (Hourly)

Franklin, TN · On-site

The role focuses on reviewing, verifying, and analyzing claim information to determine appropriate payment or denial. This position involves processing new, pended, edited, and returned claims to ...

GOOD NATURE INSURANCE AGENCY

Insurance Agent

Knoxville, TN · On-site

$15 - $17/hr (+ commission)

At Good Nature Insurance Agency, we offer a wide variety of insurance services including auto ... are ok/claim is process is up to par * Develop relationships with referral partners (car lots ...

Druid City Vital Care

RCM Specialist

Memphis, TN · On-site

Strong understanding of insurance claim processes, billing codes, and healthcare regulations. * Excellent communication and organizational skills. Preferred Qualifications: * Certification in medical ...

State Farm

Claim Specialist - WCCS Deployed

Nashville, TN · On-site

$63K - $82K/yr

WCCS Claim Specialists may also work Fire claims with assignments to Fire Proximity territories and ... claims process while providing Remarkable ® service. Where you'll work: These are deployable ...

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Insurance Claim Processor information

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How much do insurance claim processor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance claim processor in Tennessee is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.12 per hour, depending on experience, location, and employer.

What does an insurance claim processor do?

An Insurance Claim Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of claim information, check for policy coverage, and ensure that all required documentation is complete. Additionally, they may communicate with claimants, healthcare providers, or adjusters to resolve discrepancies and approve or deny claims based on company guidelines. Their work is essential in making sure that claims are handled efficiently and customers receive the appropriate benefits.

What are the key skills and qualifications needed to thrive as an insurance claim processor, and why are they important?

To excel as an Insurance Claim Processor, you need strong attention to detail, analytical abilities, and familiarity with insurance policies, often supported by a high school diploma or associate degree. Proficiency with claims management software, databases, and sometimes certification like the Associate in Claims (AIC) is commonly required. Excellent organizational skills, clear communication, and customer service orientation are crucial soft skills for managing case loads and client interactions. These competencies ensure accurate claim handling, efficient workflow, and positive customer experiences, which are vital to maintaining trust and operational success in the insurance industry.

What are some common challenges faced by insurance claim processors, and how can they be managed?

Insurance Claim Processors often encounter challenges such as handling high volumes of claims, ensuring the accuracy of documentation, and meeting tight deadlines. To manage these challenges effectively, strong organizational skills and attention to detail are essential, as well as the ability to prioritize tasks and communicate clearly with both clients and internal teams. Many organizations provide ongoing training and supportive team structures to help processors stay updated on changing policies and procedures, making it easier to adapt and perform efficiently.

What is the difference between Insurance Claim Processor vs Insurance Adjuster?

AspectInsurance Claim ProcessorInsurance Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; state licensing or certifications often required
Work EnvironmentOffice setting, processing claims via computer systemsField and office work, inspecting damages and assessing claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles related to claims processingAssessing damage and determining claim payouts

The main difference is that Insurance Claim Processors handle the administrative side of claims, verifying information and processing payments, while Insurance Adjusters evaluate damages and determine claim validity. Both roles require insurance knowledge but differ in responsibilities and work environments.

Is an insurance claim processor job in demand?

The demand for insurance claim processors remains steady due to the ongoing need for claims management in the insurance industry. Employment opportunities are expected to grow as insurance companies seek skilled professionals to handle claims efficiently, often requiring familiarity with claims processing software and attention to detail.

Is claims processing a stressful job?

Insurance claim processing can be stressful due to tight deadlines, high accuracy requirements, and dealing with sensitive customer information. The role often involves detailed review of claims, which requires strong organizational skills and attention to detail. However, workload and stress levels can vary depending on the employer and individual workload management.

What are the work responsibilities for an insurance claim processor?

An insurance claim processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify claim information, process documentation, communicate with claimants and agents, and ensure claims are handled accurately and efficiently using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claim Processor jobs in Tennessee?

For Insurance Claim Processor jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Processor jobs in Tennessee look for?

The top searched job categories for Insurance Claim Processor jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Claim Processor jobs?

Cities in Tennessee with the most Insurance Claim Processor job openings:

Insurance Claim Processor jobs near you
Infographic showing various Insurance Claim Processor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Claim Specialist - Property Field Inspection

State Farm

Altamont, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,562 frontline employees who took The Breakroom Quiz

242nd of 315 rated insurance

Job description

Overview
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Grow Your Skills, Grow Your Potential
Responsibilities
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
Key Responsibilities:
  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
  • May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Where you'll work: This position is located in Chattanooga, TN. Competitive candidates should reside within one of the listed zip codes and will service this same territory:
37302 37308 37311 37312 37317 37323 37333 37341 37343 37353 37361 37362 37363 37369 37379 37402 37403 37406 37408 37411 37416 37421
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates must demonstrate:
  • Ability to investigate problems, evaluate information, and make well-supported decisions
  • Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations
  • Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations
  • Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently
  • Effective communication and interpersonal skills to handle difficult/emotional conversations with a customer-minded focus
  • Detail-oriented with strong organizational and analytical skills
  • Proficiency in using mobile/desktop tools to document and support claims both in the field and remotely
  • Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
  • May be required to complete Rope and Harness Safety Training.
  • A valid driver's license is required

Preferred:
  • Bachelor's Degree in a related field or equivalent work experience in Property Claims
    • Strong candidates with relevant coursework and internship/fieldwork experience are encouraged to apply
  • Strong knowledge of property insurance policies, coverage and claim handling practices
  • Knowledge of both residential and commercial building construction
  • Water mitigation inspection experience
  • Xactimate, XactContents

Additional Details:
  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
  • Potential starting salary range: $63,089.65 - $90,000 annually
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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