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Insurance Case Manager Jobs in Houston, TX (NOW HIRING)

Santa Maria Hostel

Residential Case Manager

Houston, TX

$18.25 - $24.75/hr

The Case Manager establishes rapport and maintains professional boundaries with clients while ... proof of current insurance. Approval Requirements: Position may require approval from Texas ...

Santa Maria Hostel

Residential Case Manager

Houston, TX · On-site

$18.25 - $24.75/hr

The Case Manager establishes rapport and maintains professional boundaries with clients while ... proof of current insurance. Approval Requirements: Position may require approval from Texas ...

U.S.VETS

Case Manager II - Houston

Houston, TX

$23.08 - $28.85/hr

Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Maintains confidentiality in compliance with the Health Insurance Portability and Accountability ...

Harris County

Workforce Case Manager

Houston, TX · On-site

$35K/yr

Reliable transportation with a valid Texas driver's license and auto liability insurance. Ability ... Ability to use a case management database. Case documentation. Clerical skills. Follows written and ...

Harris County

Workforce Case Manager

Houston, TX

$35K/yr

Reliable transportation with a valid Texas driver's license and auto liability insurance. Ability ... Ability to use a case management database. Case documentation. Clerical skills. Follows written and ...

genex

Medical Nurse Case Manager

Houston, TX

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Harris County, TX

Workforce Case Manager

Houston, TX · On-site

$19 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Receives referrals from the case management team and develops individualized plans to assist each ... Life Insurance * Long-Term Disability (LTD) Insurance * Employee Assistance Program (EAP) * Hea ...

genex

Medical Nurse Case Manager

Houston, TX · On-site

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Covenant House Texas

Case Manager - YHDP

Houston, TX · On-site

$50K/yr

Case Manager Department: Program Services Reports to: YHDP Supervisor Schedule: 7:00 AM - 3:00 PM ... valid insurance. * Standard First Aid and CPR Certification as required by individual programs.

Genex

Medical Nurse Case Manager

Houston, TX · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ...

Upbring

Case Manager ORR

Katy, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You'll Do The Office of Refugee Resettlement (ORR) Case Manager requires expertise in ... Health, dental, vision insurance & more! * 403(b) Plan * Employee Assistance Program * Discounted ...

St. Michael's Hospice

RN Case Manager

Houston, TX · On-site

**Job Title: RN Case Manager** ** ** We are seeking a dedicated and compassionate RN Case Manager to ... insurance companies to coordinate services and resources. - Educate patients and families about ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Houston, TX

Insurance Case Manager information

See Houston, TX salary details

$31K

$48.6K

$70.7K

How much do insurance case manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance case manager in Houston, TX is $48,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $56,300.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
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For Insurance Case Manager jobs in Houston, TX, the most frequently searched job titles are:

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Cities near Houston, TX with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Houston, TX as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,552 per year, or $23.3 per hour.

Residential Case Manager

Santa Maria Hostel

Houston, TX

$18.25 - $24.75/hr

Full-time

Re-posted yesterday

Job description

Position Summary

Under general supervision, the Residential Case Manager provides client-centered, trauma-informed case management services to individuals in the intensive residential treatment program. The Case Manager establishes rapport and maintains professional boundaries with clients while supporting their individualized recovery pathways. This role coordinates client access to needed resources and services by facilitating referrals, linkage, and retention activities, ensuring timely follow-up to improve client outcomes. Services are delivered flexibly and respectfully, incorporating family, social networks, and community systems according to client preferences. No smoking workplace

 

Essential Duties and Responsibilities

  • Establishes rapport with clients using Motivational Interviewing and other evidence-based, strengths-based, and nonjudgmental engagement strategies.
  • Provides weekly case management sessions tailored to individual client needs, including care coordination, linkage, and follow-up to support recovery goals.
  • Develops, implements, and revises individualized service plans in collaboration with the client and interdisciplinary team to address recovery and stabilization needs.
  • Coordinates timely communication with referral sources, healthcare providers, courts, CPS, and other external systems involved in the client’s care.
  • Facilitates referrals and service linkage for mental health, physical health, social services, and recovery supports; assists clients in accessing transportation and other benefits as needed.
  • Participates in treatment team meetings, case reviews, and staff meetings to assess client progress and adjust service planning accordingly.
  • Collaborates with residential treatment staff and external partners to ensure an integrated and comprehensive approach to care.
  • Incorporates family, social networks, and community systems into service planning when appropriate and in line with client preferences.
  • Maintains accurate and timely documentation of all services, including case management activities, service plans, progress notes, and referral follow-up, in compliance with licensing and funding requirements (e.g., in CMBHS).
  • Ensures all services are trauma-informed, culturally competent, developmentally appropriate, and aligned with agency policies, funder expectations, and scope of practice.

Education and Licensure Requirements

  • Licensed or credentialed as an LCDC Intern (LCDCI) or equivalent in the state of Texas.
  • Previous experience in substance use disorder or behavioral health treatment settings strongly preferred.
  • Bilingual in English and Spanish strongly preferred.
  • If driving on Santa Maria business, must have a valid Texas Driver’s License and provide proof of current insurance.

Approval Requirements:

Position may require approval from Texas Department of Criminal Justice (TDCJ) and Harris County Community Supervision and Corrections Department (HCCSCD), if working with Women Helping Others (WHO) or Women with Children (WWC).

Santa Maria Hostel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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