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Insurance Case Manager Jobs in Elgin, IL (NOW HIRING)

Amergis Healthcare Staffing

RN Case Manager

Chicago, IL

$45/hr

Amergis Healthcare is actively looking for a Case Manager RN that would be interested in an 13 Week ... Health, dental, vision, and life insurance * 401(k) savings plan * Awards and recognition programs

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TORKLAW

Personal Injury Case Manager

Chicago, IL

$60K - $85K/yr

CASE MANAGER | PLAINTIFF PERSONAL INJURY PAY: $60K- $85K TORKLAW is a growing plaintiff-side ... Communicate with clients, attorneys, insurance adjusters, medical providers, and other involved ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Elgin, IL

Insurance Case Manager information

See Elgin, IL salary details

$32.1K

$50.3K

$73.2K

How much do insurance case manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for insurance case manager in Elgin, IL is $50,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $58,300.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Elgin, IL look for? The top searched job categories for Insurance Case Manager jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Insurance Case Manager jobs? Cities near Elgin, IL with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Case Manager - Chicago

Case Manager - Chicago

Thompson Law Injury Lawyers

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity. 
Thompson Law, a nationally growing personal injury firm based in the Oak Lawn area of Dallas, seeks a Case Manager to join the new Chicago office! 
 
 
The Position:
This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.
 
Responsibilities:

  • Independently manage treatment in personal injury cases.
  • Collaborate with attorneys, clients, and insurance adjusters.
  • Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
  • Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
  • Review and organize medical records, bills, and other relevant documentation.
  • Maintain detailed case management records and conduct legal research as needed.
  • Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
  • Provide excellent customer service to all clients and partners.
 
Qualifications:
  • 3+ years of experience in a law firm with personal injury experience or an injury-related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
  • Bilingual in English and Spanish (preferred).
  • In-depth knowledge of medical terminology, procedures, and billing practices.
  • Proficient in administrative skills and ability to use legal case management software and other relevant tools.
  • Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
  • Strong verbal and written communication skills and the ability to interact effectively with various parties.
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment.
  • Ethical and professional conduct with a commitment to maintaining client confidentiality.
 
 
Total Compensation Package: 
  • Salary + Bonus
  • Employee Health Insurance premium 100% paid by the firm
  • Dental & Vision 
  • FSA/HSA 
  • Generous paid time off and paid holidays 
  • 401(k) with employer matching 
  • Basic life insurance 100% paid by the firm
  • Monday to Friday work schedule with no weekends 

 
If you're ready to contribute your talents as part of one of the fastest-growing personal injury firms while enhancing your skills within a dynamic environment—apply today!

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