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Insurance Case Manager Jobs in Aurora, IL (NOW HIRING)

TORKLAW

Bilingual Case Manager

Chicago, IL

$60K - $85K/yr

BILINGUAL CASE MANAGER | PLAINTIFF PERSONAL INJURY PAY: $60K- $85K TORKLAW is a growing plaintiff ... Communicate with clients, attorneys, insurance adjusters, medical providers, and other involved ...

TORKLAW

Bilingual Case Manager

Chicago, IL · On-site

$60 - $80/hr

BILINGUAL CASE MANAGER | PLAINTIFF PERSONAL INJURY PAY: $60K- $85K TORKLAW is a growing plaintiff ... Communicate with clients, attorneys, insurance adjusters, medical providers, and other involved ...

Guardian Angel Community Services

Case Manager

Joliet, IL · On-site

$19.75 - $25.50/hr

... care case records on children and families served. 3. Advise and consult with foster parents to ... personal auto insurance. * Demonstrate sensitivity to the cultural and socio economic ...

TORKLAW

Bilingual Case Manager

Chicago, IL · On-site

$60K - $85K/yr

BILINGUAL CASE MANAGER PLAINTIFF PERSONAL INJURY PAY: $60K- $85K TORKLAW is a growing plaintiff ... Communicate with clients, attorneys, insurance adjusters, medical providers, and other involved ...

Olaro

Nursing / Case Manager

Chicago, IL · On-site

Nurse Case Manager We are seeking a highly organized and compassionate Nurse Case Manager to join ... insurance providers to eliminate barriers to care. Additionally, you will educate patients and ...

New

Hines & Associates Inc

Case Manager - RN

Saint Charles, IL · On-site

$60K - $66K/yr

Our Case Manager role allows you to utilize your clinical nursing experience to develop a plan for ... Critical Illness, accident insurance and flexible spending also available! * 401k plan with company ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Aurora, IL

Insurance Case Manager information

See Aurora, IL salary details

$31K

$48.5K

$70.6K

How much do insurance case manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance case manager in Aurora, IL is $48,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $56,300.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Aurora, IL look for?

The top searched job categories for Insurance Case Manager jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Insurance Case Manager jobs?

Cities near Aurora, IL with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Aurora, IL as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $48,529 per year, or $23.3 per hour.

Case Manager

Treatment Alternatives for Safe Communities

Sheridan, IL • On-site

$20 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Evaluate, facilitate, and monitor clients' progress in relation to established goals and objectives, and document progress monthly.

  • Provide direct services, coordinate other services, resources, and programs to help clients achieve their service plan goals, and complete all required documentation.

  • Screen and assess clients for appropriateness for agency services, develop effective working relationships with the criminal justice system and service providers, and provide referrals and crisis intervention as needed.

Job description

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management�, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!
We are currently looking for full-time � Case Manager
Starting at $44,676 � $47,650 contingent upon experience, education, etc.
Position Summary: This position will provide addiction intervention, AODA counseling and recovery support services to clients and their families. This position is responsible for bringing services, agencies, resources, and other people together to assist clients in achieving established goals. This position may also work with high-risk caseloads, co-occurring clients, families, and children.
Essential Duties and Responsibilities:
  • Evaluates, facilitates, and monitors clients� progress in relationship to established goals and objectives. Documents progress on a monthly basis.
  • Provides direct services and coordinate other services, resources and programs to assist clients in achieving their established service plan goals and objectives.
  • Screens and assess client for their appropriateness for agency services.
  • Utilizes appropriate documenting resources (ECR) and documents accurately and timely with the understanding of the regulatory and compliance implications.
  • Ensures documentation and service hour goals are met within the timelines established by the agency and/or regulations
  • Completes and maintain all required documentation pertaining to clients (documentation, ECR, finding letter and status reports)
  • Facilitates individual or group orientation and client drug screens
  • Develops effective working relationship with the criminal justice system and service providers
  • Represents the agency in client staffing, probation, parole, provider networks and court hearings
  • Provides referrals for identified needs of the client and crisis intervention as needed
  • Completes and maintains all required documentation which includes, documenting the results of assessments, service plans, reports, progress notes, discharge summaries and other client-related activities including accurate reporting of services

Our Ideal candidate:
  • High school diploma or GED equivalent
  • Minimum of 2 years of related experience in the human service field
  • Minimum of 2 - 3 years of management experience
  • Individuals with criminal records and other lived experience are encouraged to apply and able to obtain security clearance
  • CADC certification within two years of employment with TASC may be required based on contractual obligations
  • Considerable knowledge of the current ASAM placement criteria, DSM-V as it relates to substance-related disorders, and Code of Ethics for substance abuse professionals, or the ability to acquire the knowledge.
  • Knowledge of trauma informed care models of service
  • Excellent interpersonal skills and effective oral and written communication skills
  • Ability to effectively work as a part of a professional team

Our benefits package includes:
  • Medical/Dental/Vision/Life Insurance and Flexible Spending
  • Paid Leave - Short-term Disability (STD)
  • Paid Time Off/Sick Time/ Floating Holiday
  • Tuition Reimbursement
  • 403 B (retirement plan)

If you are interested in this position, please visit the TASC website at www.tasc.org and apply online.
TASC is an Equal Opportunity Employer and a Drug Free workplace. The agency does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran or military status or any other protected status in accordance with federal and state law.

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