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Insurance Case Manager Jobs in Allen, TX (NOW HIRING)

Integritymarketing

Life Insurance Coordinator

Dallas, TX · On-site

$21/hr

Minimum 2 years of experience in life insurance case management, new business, or underwriting support. * In-depth understanding of the life insurance underwriting and placement process * Experience ...

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Insurance Case Manager information

See Allen, TX salary details

$30.2K

$47.3K

$68.8K

How much do insurance case manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance case manager in Allen, TX is $47,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $54,900.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Allen, TX? For Insurance Case Manager jobs in Allen, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Allen, TX look for? The top searched job categories for Insurance Case Manager jobs in Allen, TX are:
What cities near Allen, TX are hiring for Insurance Case Manager jobs? Cities near Allen, TX with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Allen, TX as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $47,291 per year, or $22.7 per hour.

Life Insurance Coordinator

Integritymarketing

Dallas, TX • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Life Insurance Placement Coordinator

PHP Agency

Addison, TX

About PHP Agency

PHP is a life insurance field marketing organization, founded in 2009 by visionary entrepreneur Patrick Bet David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or fulltime opportunities to individuals pursuing careers as life insurance agent. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate.


PHP's headquarters office is in Addison, Texas (Dallas metroplex). The company was acquired in 2022 and is now a proud part of the Integrity family.

Job Summary

The Life Insurance Application Placement Coordinator is responsible for overseeing life insurance cases after submission to the insurance carrier, ensuring applications move efficiently through underwriting and are placed in force. This role involves close communication with carriers and agents to resolve outstanding requirements, manage approvals, and deliver issued policies. The Coordinator also leverages reporting tools to track performance and provide insights to agents and leadership, playing a key role in driving placement ratios and ensuring a seamless placement process. Responsibilities include, but are not limited to:

Primary Responsibilities:

  • Serve as supporting point of contact for all cases once submitted to carriers.

  • Monitor underwriting progress and proactively follow up on outstanding requirements.

  • Communicate status updates to agents and internal teams in a timely manner.

  • Request and track additional documentation such as medical exams, attending physician statements (APS), financial requirements, or client signatures.

  • Review carrier communications and ensure proper action is taken to keep cases moving forward.

  • Coordinate with carriers to resolve underwriting or processing issues.

  • Confirm policy approval and facilitate timely policy issue.

  • Manage policy delivery requirements, ensuring signed delivery forms and premiums are collected.

  • Track cases to ensure policies are placed in force and confirm final placement with carriers.

  • Maintain accurate case notes and records in company systems.

  • Leverage Power BI reporting and other systems-based data tools to track, measure, and communicate placement performance to field agents and their leadership.

  • Provide reporting on placement metrics and assist in strategies to improve placement rates.

  • Ensure compliance with all regulatory and company guidelines during placement.

Primary Skills & Requirements:

  • Minimum 2 years of experience in life insurance case management, new business, or underwriting support.

  • In-depth understanding of the life insurance underwriting and placement process

  • Experience using Power BI or other data reporting tools to generate, analyze, and present performance metrics.

  • Excellent organizational skills with the ability to manage a high volume of cases simultaneously.

  • Strong attention to detail and accuracy in documentation.

  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM or case management platforms.

  • Must be able to work full-time, on-site in Dallas, TX (no remote work).

  • Excellent communication skill and teamwork.

  • Experience working with multiple life insurance carriers and underwriting departments preferred.

  • Familiarity with placement ratios, delivery requirements, and policy funding processes preferred

  • Knowledge of industry compliance standards preferred.

Benefits Available

  • Medical/Dental/Vision Insurance

  • 401(k) Retirement Plan

  • Paid Holidays

  • PTO

  • Community Service PTO

  • FSA/HSA

  • Life Insurance

  • Short-Term and Long-Term Disability

Pay: $21.00hr

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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