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Insurance Case Manager Jobs in Missouri (NOW HIRING)

Archdiocese of St. Louis

Case Manager

Saint Louis, MO · On-site

$19.50 - $25/hr

The case manager is a key member of the multidisciplinary H2H team, working in hospital, office ... current auto insurance required. * Demonstrated experience in mental health care settings ...

YWCA USA

Case Manager

Saint Joseph, MO

$19.25 - $25/hr

Case Manager FLSA Status: Non-Exempt Reports to: Director of Survivor Support Services Job Purpose ... Employee must possess a valid driver's license and insured vehicle with insurance complying with ...

YWCA of St. Joseph

Case Manager

Saint Joseph, MO · On-site

$19.25 - $25/hr

Case Manager FLSA Status: Non-Exempt Reports to: Director of Survivor Support Services Job Purpose ... Employee must possess a valid driver's license and insured vehicle with insurance complying with ...

YWCA USA

Case Manager

Saint Joseph, MO · On-site

$17 - $18/hr

Case Manager FLSA Status: Non-Exempt Reports to: Director of Survivor Support Services Job Purpose ... Employee must possess a valid driver's license and insured vehicle with insurance complying with ...

BK Behavior

Case Manager

Kansas City, MO · On-site

$19.50 - $25.25/hr

The Case Manager plays a pivotal role within the client operations team, holding direct ... Full Benefits package * Health insurance paid 95% by the company * Dental, Vision, and Life ...

BK Behavior

Case Manager

Kansas City, MO · On-site

$18.50 - $23.75/hr

The Case Manager plays a pivotal role within the client operations team, holding direct ... Full Benefits package * Health insurance paid 95% by the company * Dental, Vision, and Life ...

YWCA of St. Joseph

Case Manager

Saint Joseph, MO · On-site

Case Manager FLSA Status: Non-Exempt Reports to: Director of Survivor Support Services Job Purpose ... Employee must possess a valid driver's license and insured vehicle with insurance complying with ...

Perimeter Healthcare

Case Manager

Saint Robert, MO · On-site

$17 - $21.75/hr

In this role, the Case Manager will be coordinating care and communication for adolescents with ... Medical, dental, and vision insurance options Location * 121 Primrose Lane Saint Robert, Missouri ...

Perimeter Healthcare

Case Manager

Saint Robert, MO · On-site

$17 - $21.75/hr

In this role, the Case Manager will be coordinating care and communication for adolescents with ... Medical, dental, and vision insurance options Location * 121 Primrose Lane Saint Robert, Missouri ...

Kelly Services

Case Manager

Kansas City, MO · Remote

$27 - $33/hr

The Case Manager acts as a liaison between patients, providers, distributors, and insurance carriers to ensure services are provided in the least restrictive and most cost-effective manner.

Team Select Home Care

Case Manager

Saint Louis, MO · On-site

$19.50 - $25/hr

The Case Manager is a qualified registered nurse with the ability to provide and oversee the care ... insurance payers within required timeframes * Makes the initial evaluation visit and regularly ...

The Salvation Army

DRS Case Manager

Saint Louis, MO

$46K/yr

This individual will provide case management services for disaster survivors. These services ... Voluntary Life Insurance * Company-paid Pension Fund * Long Term Disability with buyup option

Every Child's Hope

Case Manager

Saint Louis, MO

$18.75 - $24/hr

Summary Case Manager is responsible for directing, coordinating and monitoring the treatment ... Facilitates intake and discharge planning with the ECH Screener, insurance companies, families ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Missouri

Insurance Case Manager information

See Missouri salary details

$30.5K

$47.7K

$69.4K

How much do insurance case manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for insurance case manager in Missouri is $47,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $55,300.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Missouri? For Insurance Case Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Missouri look for? The top searched job categories for Insurance Case Manager jobs in Missouri are:
What cities in Missouri are hiring for Insurance Case Manager jobs? Cities in Missouri with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Case Manager

Case Manager

Archdiocese of St. Louis

Saint Louis, MO • On-site

$19.50 - $25/hr

Full-time

Medical, Life

Posted 14 days ago

Job description

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
Job Summary
Catholic Charities of the Archdiocese of St. Louis, St. Patrick Center, is hiring a Hospital to Housing (H2H) Case Manager. The case manager is a key member of the multidisciplinary H2H team, working in hospital, office, residential, and community settings to support individuals experiencing homelessness or housing instability with significant mental health, behavioral health, and medical needs. This role prioritizes candidates with experience in mental health care and crisis intervention, particularly in hospital or acute-care environments.
The Case Manager provides intensive, person-centered, strengths-based case management services to support individuals transitioning from hospital care to stable housing. The Case Manager collaborates closely with hospital social workers, behavioral health professionals, ministry staff, and community partners to ensure continuity of care and long-term housing stability.
The core working of St. Patrick Center is Monday through Friday from 8am to 4:30pm.
Overview and Responsibilities
  • Conduct comprehensive, ongoing assessments of clients' mental health, substance use, physical health, housing status, and psychosocial needs, including risk and safety screening.
  • Provide mental health crisis intervention, including de-escalation, safety planning, coordination with hospital partners and emergency services, and on-call crisis coverage as assigned, including evenings, weekends, and holidays.
  • Deliver person-centered individual and group case management services in hospital, office, client home, and community settings, including outreach to clients who miss appointments or disengage from services.
  • Work directly with hospital social workers and discharge planning teams to engage, accept, and process referrals, ensuring effective transition from hospital to community-based care.
  • Serve as liaison and advocate for clients by coordinating care, facilitating warm handoffs, and supporting scheduling, attendance, and follow-up for medical, psychiatric, behavioral health, substance use, and social service appointments.
  • Facilitate housing placement and stabilization, including housing applications, documentation, rent payments, move-in coordination, landlord engagement, and ongoing housing retention support for up to six months post-exit.
  • Conduct in-home and community visits to assess client progress, identify safety or housing risks, and coach clients in independent living skills, problem-solving, and crisis planning, utilizing Housing First principles.
  • Assist clients with financial stability planning, including budgeting, employment resources, public benefits access, and creation and ongoing maintenance of individualized budget plans.
  • Prepare and review check requests and supporting documentation for client support services and monitor client-related expenditures to ensure compliance with funding and program guidelines.
  • Maintain accurate, timely, and confidential client records, including assessments, service plans, housing stability plans, and progress notes, ensuring documentation is entered into CaseWorthy, HMIS, and/or other required systems within established timeframes.
  • Collaborate with H2H team members through meetings and ongoing communication; maintain working knowledge of all H2H programs to provide support or coverage as needed.
  • Foster strong working relationships with community partners and service providers to ensure coordinated, responsive care for clients.
  • Support onboarding and training of new team members as requested, participate in special projects and continuous quality improvement efforts, and perform other duties as assigned.

Knowledge and Experience Requirements
  • Bachelor's degree in social work, counseling, human services, or a related field and/or 3-5 years of relevant experience providing case management or clinical support to individuals experiencing homelessness, housing instability, and/or significant behavioral health challenges required; Master's degree preferred.
  • Peer Support Certification or experience providing peer-informed services preferred.
  • Valid driver's license (MO residents must possess Class E), reliable vehicle, and current auto insurance required.
  • Demonstrated experience in mental health care settings, including hospital, acute care, psychiatric, emergency department, or crisis response environments, with proven ability to provide mental health crisis intervention, safety planning, and coordination with hospital or emergency service providers.
  • Working knowledge of Housing First, Trauma-Informed Care, and Recovery-Oriented service models, with experience delivering wrap-around services, intensive case management, and conducting home and community-based visits.
  • Knowledge of community resources, housing systems, public benefits, and landlord-tenant rights.
  • Ability to maintain accurate and timely client documentation in electronic case management systems (e.g., CaseWorthy, HMIS).

Skills and Competencies Required
  • Ability to assess client risk, de-escalate mental health crises, and implement safety plans in hospital, community, and residential settings with minimal supervision.
  • Conduct comprehensive biopsychosocial assessments and develop, implement, and routinely update individualized service, housing stability, and financial plans.
  • Collaborate effectively with hospital social workers, behavioral health providers, and community partners to coordinate referrals, discharge planning, and continuity of care, supporting successful housing placement and retention.
  • Manage a high-acuity caseload by prioritizing competing demands, adapting to changing client and program needs, and maintaining consistent client engagement and outcomes.
  • Maintain accurate, timely, and confidential documentation in required systems, communicate professionally with clients and partners, and actively contributes to multidisciplinary team coordination while applying culturally responsive and ethical practices.

Resources for Which Accountable
None
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.
Our Mission
To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.
Transforming lives and working to create a community where everyone has access to sustainable housing, employment, and healthcare.
Benefits
As a part of the Catholic Charities family, you'll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.

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