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Insurance Case Manager Jobs in Michigan (NOW HIRING)

Case Manager

Monroe, MI · On-site

$18.50 - $23.75/hr

Summary: * Facilitate didactic groups and case management services Primary Duties and ... Pet Insurance * Pension contributions (currently 6.0% of your earnings) begin the first quarter ...

Case Manager

Westland, MI · On-site

$43K - $53K/yr

Social Worker / Case Manager - Be the Advocate Who Changes a Life Your Work Will Matter Every ... BCN Medical, Dental & Vision Insurance * Blue Cross Blue Shield Dental & Vision * 403(b) with ...

Case Manager

Warren, MI

$19 - $24.50/hr

Position : Case Manager- Behavioral Health Job Type : Full-Time Reports to: Program Manager ... insurance reimbursement rules, and Judson Center's policies and procedures. Skills Required

Position Summary The Case Manager is a full-time role focused on providing person-centered support ... Reliable personal vehicle with current auto insurance required for travel to community settings ...

Case Manager

Center Line, MI · On-site

$19 - $22/hr

Position Summary The Case Manager is a full-time role focused on providing person-centered support ... Reliable personal vehicle with current auto insurance required for travel to community settings ...

Case Manager

Cadillac, MI · On-site

$58K - $66K/yr

Category Child and Family Services Description CHILD AND FAMILY CASE MANAGER | CADILLAC Employees ... Medical Insurance (4 options) * Dental Insurance (2 options) * Vision Insurance (2 options)

Pre-Litigation Case Manager

Detroit, MI · On-site

$19.75 - $25.50/hr

Interact with insurance carriers and healthcare providers to secure records and account balances ... Manage case files from intake to closing under the direction of an attorney * Performs other ...

Clinical Case Manager

Ann Arbor, MI · On-site

$55K - $65K/yr

The Clinical Case Manager plays a pivotal role in ensuring the delivery of high-quality ... Vision Insurance * Flexible Spending Account for Medical and Dependent Care * Employer Paid Life ...

The Case Manager will carry out responsibilities for fiscal management of client's assets and act ... Valid Driver's License, a working motor vehicle, and proof of current vehicle insurance. * Undergo ...

Case Manager

Benton Harbor, MI · On-site

$19.50/hr

The Case Manager will carry out responsibilities for fiscal management of client's assets and act ... Valid Driver's License, a working motor vehicle, and proof of current vehicle insurance. * Undergo ...

Case Manager

Benton Harbor, MI · On-site

$19.50/hr

The Case Manager will carry out responsibilities for fiscal management of client's assets and act ... Valid Driver's License, a working motor vehicle, and proof of current vehicle insurance. * Undergo ...

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Compiles a case inventory monthly for submission to the branch manager to allow for proper billing ... Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ...

Showing results 21-40

Insurance Case Manager information

See Michigan salary details

$28.3K

$44.3K

$64.5K

How much do insurance case manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance case manager in Michigan is $44,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $51,400.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
What are popular job titles related to Insurance Case Manager jobs in Michigan? For Insurance Case Manager jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Insurance Case Manager jobs? Cities in Michigan with the most Insurance Case Manager job openings:
Infographic showing various Insurance Case Manager job openings in Michigan as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,313 per year, or $21.3 per hour.

$18.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

569th of 769 rated non-profit organizations


Job description

Summary:

  • Facilitate didactic groups and case management services

Primary Duties and Responsibilities:

  • Conducts didactics/educational lectures
  • Maintain case records in accordance with Harbor Light standards
  • Serve as Case Manager to treatment clients
  • Assists clinical staff with various tasks as assigned (i.e. make packets, assist clients with nonclinical issues, etc.)
  • Participates in the review of all clinical issues, activities and program policies and procedures
  • Attends all clinical staff meetings, and team conferences
  • Participates in educational courses, seminars, workshops, current literature and in-service meetings to enhance treatment skills

Qualifications:

  • Ability to determine needs and to work with multi-problem individuals
  • Ability to develop rapport, trust and confidence in client relationships
  • Must possess good communication and teamwork skills
  • Strong organizational skills
  • TB Test and police clearance required
  • Authorization to work within The United States

Education/Experience:

  • A bachelor's degree in social work or an equivalent comparable human services field is required
  • Experience in case management preferred
  • Experience with mental health and/or substance abuse populations preferred

Computer Skills:

  • Excellent computer skills required
  • Experience using electronic medical records systems preferred

Reasoning Ability:

  • Understand and work within The Salvation Army and Harbor Light Mission Statements
  • Possess an excellent working knowledge of The Harbor Light Policies and Procedures

Certificates and Licenses:

  • Must possess MCBAP credential (CADC, CADC-M, CAADC) or have an approved Development Plan within 2 weeks of hire date
  • Valid Michigan Chauffeur License and approved by The Salvation Army MVR

The Salvation Army offers the following benefits:

  • Health Care Benefits which include:
    • Medical
    • Dental
    • Vision
    • Hearing
    • Flexible spending accounts
    • AFLAC
    • Voluntary life insurance benefits
  • Short-Term and Long-Term Disability options
  • Pet Insurance
  • Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
    • Vesting starts after three years of employment, 100% vested after five years of employment
  • The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
  • Employee Discounts
  • Paid Time Off which includes:
    • Up to (6) earned sick days per year may be used as discretionary days.
    • The accrual rate is based upon years of service and approved hours worked.
    • Sick days begin accruing the first of the month after one full calendar month after employment begins, and you may begin to use sick days after (90) days of employment.
    • Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
    • You will receive up to 2 personal days per year based on date of hire.
    • Birthday off with pay.
    • Paid holidays are effective immediately.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US