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Insurance Call Center Jobs in Nevada (NOW HIRING)

Call Center Representative

Las Vegas, NV ยท Remote

$15.25 - $19/hr

We are looking for a Remote Call Center Representative to join our team. In this role, you will be ... Communicate with insurers and relevant parties to obtain required information and secure necessary ...

Call Center Representative

Las Vegas, NV ยท On-site

$15.50 - $19.25/hr

We are looking for a Remote Call Center Representative to join our team. In this role, you will be ... Communicate with insurers and relevant parties to obtain required information and secure necessary ...

CS rep - Call Center

Henderson, NV ยท On-site

$15 - $20/hr

Medical, Dental, Vision, Life Insurance, Paid Time Off and 401k with company match. You will be asked to fill out an application and take a quick clerical test and a typing test. ***** Looking for ...

CS rep - Call Center

Henderson, NV ยท On-site

$15 - $20/hr

Medical, Dental, Vision, Life Insurance, Paid Time Off and 401k with company match. You will be asked to fill out an application and take a quick clerical test and a typing test. ***** Looking for ...

MEMBER RESOURCE CENTER SUPERVISOR

Reno, NV ยท On-site

$45K - $62K/yr

Regular communication with the 3rd party call center for updates to scripting, alerts, promotional ... Supplemental insurance and life insurance plans * Paid time off, including vacation and sick time ...

Car Buying Manager

Las Vegas, NV ยท On-site

$60K - $70K/yr

The Call Center Manager will play a key role in driving customer satisfaction, leading a high ... Health/Dental/Vision insurance (after 30-day probationary period). * 401 K with company matching ...

Showing results 21-40

Insurance Call Center information

See Nevada salary details

$10

$17

$25

How much do insurance call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance call center in Nevada is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.33 per hour, depending on experience, location, and employer.

What is an insurance call center job?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an insurance call center representative?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

What are the most commonly searched types of Insurance Call Center jobs in Nevada?

The most popular types of Insurance Call Center jobs in Nevada are:

What are popular job titles related to Insurance Call Center jobs in Nevada?

For Insurance Call Center jobs in Nevada, the most frequently searched job titles are:

Infographic showing various Insurance Call Center job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,465 per year, or $17.5 per hour.

Collections Call Center Representative

EMPLOYERS (NYSE: EIG)

Las Vegas, NV โ€ข On-site

$21.50 - $22.50/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Now Hiring: Loyalty Specialist I (Collections Call Center)
ยท       100% In-Office | Henderson, NV

ยท       Starting at $21.50/hr ($22.50/hr for Spanish bilingual candidates) + Excellent Benefits

Looking to grow your career in a fast-paced, customer-focused environment? Join EMPLOYERS, a leading provider of workers compensation insurance, and be part of a team that values integrity, collaboration, and innovation!

What Youll Do:

  • Handle inbound/outbound calls, emails, and chats to assist customers

  • Resolve account issues with professionalism and efficiency

  • Help bring accounts current through payment solutions and customer education

  • Deliver exceptional service while building strong customer relationships

What You Bring:

  • 1+ year of collections & high-volume call center experience

  • Strong communication, problem-solving, and multitasking skills

  • Customer-first mindset with attention to detail

  • Basic Microsoft Office skills

Why EMPLOYERS? Supportive, team-driven culture

ยท       Career growth opportunities

ยท       Comprehensive benefits package

ยท       A company that values your ideas and success

If youre motivated, customer-focused, and ready to make an impactapply today and grow with us!


Compensation details: 21.5-22.5 Hourly Wage


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