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Insurance Broker Assistant Jobs in Ontario (NOW HIRING)

HUB

Sales Broker

Windsor, ON · On-site +1

CA$45K/yr

Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our ... assist you based on your individual needs. #WeAreHCC www.hubcustomercentral.com www ...

HUB

Sales Broker

Windsor, ON · On-site +1

CA$45K/yr

Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our ... assist you based on your individual needs. #WeAreHCC www.hubcustomercentral.com www ...

Ellisdon

Insurance & Surety Associate

Mississauga, ON · On-site

CA$65K - CA$85K/yr

Request Certificates of Insurance where required/ Forward Insurance inquiries to Broker * Assist with Costing/quoting of Projects / extensions ( working with Brokers) * Follow up with Project ...

HUB

Service Broker

Windsor, ON · Hybrid

CA$45K/yr

Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our ... assist you based on your individual needs. #WeAreHCC www.hubcustomercentral.com www ...

HUB

Underwriting Assistant

Markham, ON · On-site

CA$45K - CA$53K/yr

About The Role We are seeking a detail-oriented and service-driven Underwriting Assistant to ... Proficiency with Microsoft Office Suite and insurance broker management/underwriting systems.

Scotiabank

Broker Lending Manager - BC

Vancouver, BC · On-site

They will develop Broker relationships, provide high levels of underwriting service and assist the ... Obtain Mortgage Insurer approval for insured loans and order and review appraisals for conventional ...

FIC

Insurance Lead

Toronto, ON · On-site

$150K - $160K/yr

About Stalwart Insurance Brokers Ltd. Stalwart Insurance Brokers Ltd. (Stalwart) is a growing ... Support the preparation and review of client, policy, lender, and ownership documentation * Assist ...

New

Perch

Mortgage Agent/Broker (Ontario)

Toronto, ON · Remote

Benefit from an attractive commission split with desk and insurance fees waived, maximizing your ... to assist in screening, assessing, or selecting applicants. Compensation for this role is ...

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All JobsInsurance Broker JobsInsurance Broker Assistant JobsInsurance Broker Assistant Jobs in Ontario

Insurance Broker Assistant information

See Ontario salary details

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How much do insurance broker assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance broker assistant in Ontario is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.03 per hour, depending on experience, location, and employer.

What does an insurance broker assistant do?

An Insurance Broker Assistant supports insurance brokers by handling administrative tasks, processing policy documents, and communicating with clients and insurers. They help gather client information, prepare quotes, and ensure policies are issued and renewed on time. Their role also includes addressing customer inquiries, maintaining records, and following up on claims or policy changes. This position requires strong organizational skills, attention to detail, and knowledge of insurance processes.

What are the key skills and qualifications needed to thrive as an insurance broker assistant?

To thrive as an Insurance Broker Assistant, you need a solid understanding of insurance products, strong administrative skills, and often a high school diploma or relevant college coursework. Familiarity with client management systems, quoting software, and basic Microsoft Office tools is typically required, and some employers may prefer candidates with an insurance license. Exceptional attention to detail, organizational abilities, and customer service skills set top candidates apart. These skills and qualities are crucial for ensuring accurate policy processing, efficient client support, and smooth daily operations within a fast-paced insurance environment.

What are the most commonly searched types of Insurance Broker jobs in Ontario?

The most popular types of Insurance Broker jobs in Ontario are:

What are popular job titles related to Insurance Broker Assistant jobs in Ontario?

For Insurance Broker Assistant jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Insurance Broker Assistant jobs in Ontario look for?

The top searched job categories for Insurance Broker Assistant jobs in Ontario are:

What cities in Ontario are hiring for Insurance Broker Assistant jobs?

Cities in Ontario with the most Insurance Broker Assistant job openings:

Insurance Broker Assistant jobs near you
Infographic showing various Insurance Broker Assistant job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,036 per year, or $15.9 per hour.

Insurance Service Broker in Training

Duliban Insurance Brokers Ltd

Welland, ON • On-site

$46K - $52K/hr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Key responsibilities

  • Provide quality service to personal lines clients by answering calls, communicating digitally, or in person.

  • Manage client requests such as policy changes, endorsements, billing inquiries, and assist with reporting claims.

  • Review policies, recommend coverages, quote options, and oversee specialty products while collaborating with other departments.

Job description

At Duliban Insurance, our values of honesty, integrity, and hard work guide everything we do—from our innovative approach to insurance to our commitment to the communities we serve. We strive for excellence while staying true to our local roots. Duliban Insurance Brokers is an award-winning, third-generation brokerage and a divisional brokerage of The McDougall Insurance Group. Consistently recognized as a top insurance workplace, we are proud of the reputation we've built for both exceptional client service and a strong team culture. With offices across Niagara and Haldimand, our team is dedicated to helping clients find simple, affordable solutions for their auto, home, business, and farm insurance needs. Become a valued member of the Duliban Dream Team and work alongside dedicated, motivated individuals who are passionate about serving our clients and communities.

Job Title: Junior Customer Service Professional
Department: Personal Lines Service
Reports To: Personal Lines Service Manager
Compensation Range: $46,000 - $52,000
Hours of Work: Monday to Friday, 8:30am to 4:30pm plus rotating Saturday shifts 
Work Location: Training will take place in Welland, with the opportunity for permanent placement at one of our office locations in Welland, Fonthill, Dunnville, or Grimsby.
Position Type: Permanent, Full-Time
Vacancy Status: Existing
 
Primary Responsibilities
  • Provide quality service to personal lines clients, resolving discrepancies efficiently and respectfully by answering incoming calls, communicating digitally, or in person.
  • Manage client requests from a variety of methods including policy changes, endorsements, and billing inquiries.
  • Review policies and recommend coverages to clients based on individual needs.
  • Assist clients in reporting claims and provide support throughout the claims process while liaising with insurance carriers to ensure smooth resolution.
  • Respond to requests for policy documentation and clarifications, ensuring accurate and timely follow-up.
  • Quote coverages and ensure clear communication of options, premium differences, and the value of different coverages.
  • Oversee specialty products such as PAL, Hagerty, and Elite policies, ensuring proper handling and client education regarding these niche coverages.
  • Collaborate with other departments, including sales, underwriting, and claims to provide seamless, team-based service experience.
  • Uphold all company health and safety policies, ensuring a safe environment for all.
  • Demonstrate professionalism and integrity in all client and colleague interactions, always ensuring confidentiality and trustworthiness.
  • Participate in ongoing training, workshops, and development initiatives to enhance product knowledge, service skills, and regulatory understanding.
Required Skills and Qualifications
  • Possesses a RIBO license in good standing, though appropriate training can be facilitated for the right candidate
  • Demonstrates a high degree of professionalism and integrity
  • Has excellent interpersonal and communication skills
  • Works well within a team and independently, taking initiative to assist team members where needed
  • Interacts with patience, enthusiasm and dedication
  • Pays close attention to detail and multitasks with a high level of organization and accuracy
  • Approaches learning and professional development with enthusiasm
  • Possesses a high school diploma or equivalent with 2+ years of customer service experience
  • Approaches learning and professional development with enthusiasm
  • Ability to work full-time Monday through Friday, with rotating Saturday shifts
RIBO
RIBO stands for the Registered Insurance Brokers of Ontario. RIBO regulates the licensing, professional competence, ethical conduct and insurance related financial obligations of all independent general insurance brokers in the province of Ontario. To learn more please visit https://www.ribo.com/
 
Benefits
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • Health Spending Account (HSA)
  • RRSP and DPSP programs
  • Paid personal days
  • Competitive vacation entitlement
  • Paid time to volunteer in the community
  • Ongoing training and professional development opportunities
Accommodation
Duliban Insurance Brokers Ltd. is committed to providing accommodations throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs.
 
Artificial Intelligence (AI) Hiring Disclosure
Duliban Insurance Brokers Ltd. does not use artificial intelligence (AI) to screen, assess, or select applicants for employment. Every application and resume is reviewed by a member of our hiring team.
 
Equal Opportunity Employer
Duliban Insurance Brokers Ltd. is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a respectful, inclusive workplace where equal employment opportunities are available to all applicants and team members.